Hello, I want someone to help me with Dawri and be trustworthy

Brothers, it's been since Ramadan that Dawri keeps rejecting me and the reasons change every time. First, mismatch between national address information and residence location, and I filed a complaint. Anyway, this month the reason they give you is shown in a picture, and I don't know what is required. I need someone who understands and can solve this problem for me. I swear to God, I'll give him his due