Queue Lines Queue Management Devices Service Devices

(( Queue Management Systems )) These are systems used to organize and facilitate the movement of customers or visitors in places where there is congestion or waiting for service, such as: Hospitals, banks, government departments and agencies, call centers, repair shops, colleges, and others. First: Components of a queue management device: 1- Main Display Screen: Displays the ticket number, counter number, or employee name 2- Ticket Dispensing Device: When the customer enters, they press a button or select the service from a touch screen, and their queue number is issued 3- Call Units: Used by employees or service providers to call the next customer by pressing a button or using a screen 4- Central Control System: The main brain that connects all components together and manages numbers and calls 5- Audio Speakers (optional): Announce the required number audibly (e.g., customer number 25 to counter 3) Second: Types of Systems 1- Simple Queue System (Manual or Standalone) * Small ticketing device and one digital display * Suitable for small stores and individual clinics 2- Integrated Electronic Queue System (Networked) * Connected to multiple screens and desks via an internal network * Can be customized with multiple services * Suitable for banks, large companies, and hospitals 3- Smart Queue System * Operates over the internet * Customers can reserve their turn in advance via an app or website * Generates reports and analytics on waiting times and service quality Third: Features of Modern Queue Management Systems * Reduces congestion and improves customer experience * Manages time and operational efficiency * Multilingual interfaces * Detailed quality management reports * Integration with other systems (such as booking or cashier systems) We, Arkane Al-Ittikar Company, supply and install all types of queue management systems across all cities of the Kingdom. We provide solutions and expertise to streamline operations with these services and maximize the benefits of these devices at the best prices, lowest costs, and with after-sales technical support and maintenance services