iPhone 16 Pro Max case from Stc, transparent and brand new, never used

Hello, I have an iPhone 16 Pro Max MacSafe case, transparent and brand new, never used. The reason is that the employee from Stc company brought me a Pro Max case in the larger size, but my phone is the new Pro model which is smaller than the Pro Max, and this one was delivered to me by mistake. I opened the box and found it doesn't fit my phone, and they haven't refunded my money. May God not forgive them. For 230