Team Leader - Guest Operations

Six Flags Qiddiya City and Aquarabia is excited to announce that we are building a CV pool for future opportunities in the Park Operations department. If you are enthusiastic about providing exceptional experiences in a fun and energetic environment, we invite you to submit your CV along with a cover letter detailing your relevant experience and the specific roles you are interested in. Key Responsibilities: Ensure the safe and efficient operation of all park attractions and rides Perform routine inspections and maintenance tasks on rides and equipment Assist in the training and supervision of ride operators and support staff Monitor guest activity to ensure compliance with safety regulations Respond to guest inquiries, providing information and assistance as required Manage ride queues and optimize guest flow to enhance the visitor experience Maintain cleanliness and organization of ride areas and surrounding environments Collaborate with other departments to facilitate special events and operations Participate in emergency response drills and uphold safety standards at all times Requirements: Prior experience in park operations or a related field is preferred Strong understanding of safety protocols and best practices Excellent communication and customer service skills Ability to work effectively both independently and as part of a team Detail-oriented and capable of handling multiple tasks in a dynamic environment Flexibility to work varied shifts, including evenings, weekends, and holidays Requirements Prior experience in park operations preferred, strong understanding of safety protocols, excellent communication and customer service skills, ability to work independently and within a team, detail-oriented, flexible to work varied shifts, including evenings, weekends, and holidays

The IT Manager is responsible for providing daily support for the IT systems of the entire hotel's business systems, office systems, computer networks, and telephone systems. What are my specific responsibilities? As an IT Manager, you will be responsible for overseeing the IT department to ensure high-quality IT services for the hotel and its guests. These tasks must be completed timely within budget and in compliance with IT operational standards. Specifically, the IT Manager is expected to carry out the following duties to the highest standards: Ensure reliable operational support for internal hotel IT systems and users at all times, minimizing system disruptions Manage the daily operations of the IT department Stay updated on and apply product knowledge to ensure optimal system utilization Maintain comprehensive knowledge of legal requirements related to IT management and security Handle IT issues efficiently and thoroughly Identify current and future system needs and provide solutions for identified requirements Build strong internal working relationships with all departments of the hotel What qualities are we looking for? Hilton IT Managers always prioritize guest interests and work closely with other team members. To succeed in this role, your attitude, behavior, skills, and values should meet the following criteria: Experience in IT management, preferably in the hospitality, leisure, and/or service industries Proficiency with all Microsoft systems Familiarity with hotel applications such as Fidelio and Micros is preferred Excellent organizational and interpersonal skills Up-to-date technical capabilities and knowledge of the latest technologies Comprehensive understanding of IT architecture trends and technologies, including networks, databases, business applications, and development methodologies Ability to plan ahead and develop contingency plans when necessary Strong teamwork skills, attention to detail, and a positive attitude Awareness of team member and personal development

Roles & Responsibilities Assist in the preparation of ingredients by washing, chopping, and measuring, ensuring all mise en place is meticulously organized for efficient service. Maintain a clean and organized workstation, adhering strictly to health and safety regulations to prevent cross-contamination and ensure a hygienic environment. Support the chefs during service by plating dishes and garnishing, demonstrating an eye for detail and presentation to enhance the dining experience. Monitor food inventory and inform the head chef of low stock levels, contributing to the smooth operation of the kitchen and preventing delays. Desired Candidate Profile Possesses a high school diploma or equivalent, providing a foundational understanding of education. Holds a culinary arts certificate or equivalent, showing a basic culinary foundation. Has completed a food safety certification, demonstrating a commitment to food safety standards. Prior experience in a restaurant or hospitality setting, reflecting some industry familiarity.

I am a barista, juice and dessert specialist with various types of expertise. I have excellent experience in this field, worked with Turkish brands, and have a professional work history and CV, all thanks to God. I am 29 years old and currently in Egypt. I am looking for a respectable opportunity. If anyone knows of a good opportunity in Saudi Arabia, please contact me. Thank you, and with God's help, I will deliver excellence.

Salary package: Market related with full expat benefits What does this role entail? As the Guest Experience Director, you will be responsible for overseeing and enhancing all aspects of the guest journey, ensuring an exceptional, seamless, and personalized experience from arrival to departure. You will lead the development and execution of guest experience strategies, manage guest feedback, and ensure that the resort or hotel consistently delivers high-quality service that aligns with the company’s luxury standards. This role involves driving a culture of excellence in guest service, training team members, and collaborating with other departments to ensure the highest standards of guest satisfaction and loyalty. You will be overseeing the Front Office, Concierge, Guest Relations, and VIP services, ensuring consistent, high-quality service. What does our ideal profile look like for this Guest Experience role? Minimum of 8-10 years of experience in guest services or hospitality operations, with at least 5 years in a senior leadership position. Degree in Hospitality Management, Business Administration, or a related field. Previous experience working with luxury hospitality brands or resorts – island resort experience is beneficial too Multilingual proficiency, particularly in Arabic and English, to better engage with international guests. Experience in implementing technology-driven solutions for guest service enhancement. Extensive experience in guest services or operations management within luxury hospitality. Strong leadership and people management skills, with the ability to inspire, motivate, and lead teams to achieve exceptional guest service standards. Ability to manage guest expectations, resolve conflicts, and handle high-pressure situations with professionalism and tact. Ability to think creatively and strategically to improve guest experiences and operational efficiency. A passion for delivering exceptional hospitality, with a guest-first mindset. Strong organizational skills and attention to detail. We are seeking talented individuals to join the team - in line with Saudization initiatives, we strongly encourage applications from Saudi nationals who meet the qualifications and skills required for this role. Get in touch: michelle@corecruitment.com

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Completed high school certificate or equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling Application Link: https://jobs.hilton.com/emea/zh/job/HOT0BTD8/Receptionist