Manager - Data Analytics (RES918)

The Senior Specialist – Business Support Applications Operations at Qiddiya Investment Company plays a critical role in ensuring the effective operation and management of business support applications across the organization. This position involves troubleshooting, optimizing, and maintaining applications that support various business functions, driving efficiency and enhancing user experiences. Key Responsibilities Ensure the availability, stability, and performance of business support applications related to asset management. Monitor application health, perform root cause analysis, and resolve incidents and service requests in line with SLAs. Coordinate effectively with internal IT teams and external vendors for timely issue resolution and system maintenance. Support and maintain IT applications for physical asset management (e.g., EAM Maximo, Yardi, Experience Systems). Ensure data integrity and system reliability across all asset lifecycle management tools. Provide technical expertise and operational support to enhance application performance and user satisfaction. Manage application changes, patches, and releases in coordination with Change Advisory Boards (CAB). Conduct impact analysis, testing, and validation for new releases or system enhancements. Document changes and ensure compliance with IT governance policies. Act as the primary liaison between business units (e.g., asset management, operations) and IT for all matters related to business support applications. Gather and translate business requirements into technical solutions and actionable plans. Provide guidance and support to end-users and ensure alignment with business needs. Requirements Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field. 3+ years of experience in IT application operations or support. At least 3 years in a senior or specialist role, with hands-on experience managing asset management applications Strong understanding of asset management systems (e.g., Maximo, Yardi). Proficient in application support processes, incident management, and service operations. Knowledge of ITIL practices (certification is a plus) Benefits Comprehensive benefits package

Air Freight Specialist Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning Who gives cargo its airtime? You do. Grab this unique opportunity to join the best Freight forward company. DHL has an opening for a Air Freight Specialist in Riyadh, Saudi Arabia. Join us in connecting people and improving lives! In this Air Freight Specialist position Execute AFR Ops/CS plans and processes to provide air freight forwarding for internal and external customers Assess and interpret to provide requirements of freight control center, and to support and provide operations team with the required details, information and instructions for operational performance Implement freight administration in providing allocation and reservations of freight on planned line haul and flights required for hub and operations performance Participate to develop and execute plans for air freight products in areas such as perishables, pharmaceutical, aviation, etc. Develop opportunities to expand business with new clients and continuously improve in-house customer services Maintain close business relationship with existing clients, conduct customer visits and achieve a desired level of customer retention Track account performances and provide monthly reports to management Execute pricing strategy and respond to pricing enquiries in an efficient and competitive manner Conduct day-to-day shipment documentation for freight forwarding, assist in development of shipping tenders and ensure on-time submission on relevant documents Identify opportunities to enhance air freight productivity, and efficient resource allocation and utilization Analyze and provide input for processes and design systems to enhance service quality Study and resolve issues in day-to-day delivery and implement practices for AFR Ops/CS focusing on increasing effectiveness and efficiency In area of AFR product: Create or confirm transport orders, perform bookings, and optimize booking Prepare, control, and distribute all required Import/Export documents Identify performance issues of suppliers, and propose solutions to improve performance Update Customs shipment information and physical status, resolve customer issues and incidents Now, here is what we need from you! Bachelor’s Degree or equivalent experience/qualification More than 4 years of work experience We offer: Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals. Possible further career development Competitive salary

Description: Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world's largest producer of hydrocarbons (oil and gas), with the lowest upstream carbon intensity of any major producer. With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco’s value to society. Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations’ spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom’s vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply. We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization. Overview We are seeking a project control specialist to join joint Venture projects Support Division (JVPS) Joint Venture Projects Support Division (JVPS) under Fuels Strategy & Capital Planning Department (FS&CPD) is responsible for providing oversight and support to Aramco affiliates projects within Downstream Fuels portfolios. This includes providing an independent view to decision makers on project progress, identifying areas of improvement and recommending corrective actions. Your primary role is to lead and conduct project health check assessment process and advice on mitigation plans to maintain project cost and schedule. You are also going to provide project control services to project team as required. Key Responsibilities As the successful candidate you will be required to perform the following: Conduct project health check assessment for joint venture projects and present the outcome to the project sponsor. Review and monitor projects performance and present results to the project team and project sponsor. Prepare reports to analyses project progress in development or execution stages. Perform project risks analyses. Manage the database for projects lessons learned. Conduct benchmarking studies. Support project team by providing them with the best practices in project oversight and project control. Provide consultation services in project management such as project economics, governance, organization setup, cost estimating, scheduling, procurements and risk management. Provide support to develop the business plan, project feasibility, project technical development Analyze claims and advice on negotiation strategies. Minimum Requirements As the successful candidate you will hold a Bachelor’s degree in engineering from a recognized and approved program. A master degree in engineering is preferred. You will have 15 years work experiences in project management, including at least 10 years in project control e.g., planning, scheduling and cost control. you must have PMP and PMI-SP certificates from Project Management Institute (or equivalent certificates) you must be certified by & AACEI (Advanced Association of Cost Engineer) or equivalent certificates. You must have work experiences in mega projects for refineries, petrochemicals or infrastructure industries. you will also have experiences in developing project scope, project schedule and cost estimates. You must have the capability to enhance benchmarking database from cost and industry perspective. Application Link: https://careers.aramco.com/expat_us/job/Project-Control-Specialist/856397523/

Description: Aramco energizes the world economy. Aramco occupies a special position in the global energy industry. We are one of the world’s largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer. With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco’s value to society. Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations’ spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom’s vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply. We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization. Overview We are seeking a project Management specialist to join joint Venture projects Support Division (JVPS) Joint Venture Projects Support Division (JVPS) under Fuels Strategy & Capital Planning Department (FS&CPD) is responsible for providing oversight and support to Aramco affiliates projects within Downstream Fuels portfolios. This includes providing an independent view to decision makers on project progress, identifying areas of improvement and recommending corrective actions. Your primary role is to lead and conduct project execution capability assessment or project health check assessment to identify gaps that will impact project execution. You are also going to provide project management consultations to project teams as required. Key Responsibilities As the successful candidate you will be required to perform the following: Conduct project execution capability assessment or project health check assessment for joint venture projects and present the outcome to the project sponsor. Analyze projects performance and present results to the project team and project sponsor. Prepare reports to analyses project progress in development or execution stages Facilitate project risks analysis. Collect and analyze projects lessons learned Support project team by providing them with consultation in project management best practices and procedures. Review and analyze project economics, governance, organization setup, execution strategy, cost estimating, scheduling, contracting, procurements, risk management. Provide support to develop the business plan, project feasibility study, project technical development. Analyze claims and advice on negotiation strategies. Conduct benchmarking studies. Minimum Requirements As the successful candidate you will hold a Bachelor’s degree in engineering from a recognized and approved program. A master degree in engineering is preferred. You will have 15 years work experiences in project management, including at least 10 years as project or construction engineer. you must have PMP certificate from Project Management Institute (or equivalent) You must have work experiences in mega projects for refineries, petrochemicals or infrastructure industries. you will also have experiences in developing project scope, project schedule and cost estimates. You must have experience and knowledge in modularization and stick built construction processes. you will be able to demonstrate knowledge in project engineering practices, governance, bid evaluation, cost estimating, planning, scheduling and technical development. You will have the ability to work in international business environment and cross-cultural professional. you must have professional level in working with MS office (Excel, Word and PowerPoint) and Power BI. Presentation skills and efficient communication are necessary. Application Link: https://careers.aramco.com/expat_us/job/Project-Management-Specialist/856015723/

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution Few positions are based out of New Delhi and hence we are inviting applications from Delhi based Candidates. Candidates with prior customer service experience will be preferred. Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Specialty Sales; Field Sales; GSP Management; Field/ Territory Sales; Supply Chain; Domestic/ Local Coverage for EG/ ER; Sales Calls; Customer Acquisition & Retention; Pre-Sales; Customer Proposal Creation; Pricing Proposal; Account Activation; Post-Sales; Competition Monitoring Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise. Presentation Skills;Influencing & Persuasion Skills;Negotiation Skills;Written & Verbal Communication Skills;Networking Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.