Browse
···
Log in / Register

Senior Specialist - Business Support Applications Operations

Qiddiya Investment Company

Riyadh Saudi Arabia

Favourites
Share

Description

The Senior Specialist – Business Support Applications Operations at Qiddiya Investment Company plays a critical role in ensuring the effective operation and management of business support applications across the organization. This position involves troubleshooting, optimizing, and maintaining applications that support various business functions, driving efficiency and enhancing user experiences. Key Responsibilities Ensure the availability, stability, and performance of business support applications related to asset management. Monitor application health, perform root cause analysis, and resolve incidents and service requests in line with SLAs. Coordinate effectively with internal IT teams and external vendors for timely issue resolution and system maintenance. Support and maintain IT applications for physical asset management (e.g., EAM Maximo, Yardi, Experience Systems). Ensure data integrity and system reliability across all asset lifecycle management tools. Provide technical expertise and operational support to enhance application performance and user satisfaction. Manage application changes, patches, and releases in coordination with Change Advisory Boards (CAB). Conduct impact analysis, testing, and validation for new releases or system enhancements. Document changes and ensure compliance with IT governance policies. Act as the primary liaison between business units (e.g., asset management, operations) and IT for all matters related to business support applications. Gather and translate business requirements into technical solutions and actionable plans. Provide guidance and support to end-users and ensure alignment with business needs. Requirements Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field. 3+ years of experience in IT application operations or support. At least 3 years in a senior or specialist role, with hands-on experience managing asset management applications Strong understanding of asset management systems (e.g., Maximo, Yardi). Proficient in application support processes, incident management, and service operations. Knowledge of ITIL practices (certification is a plus) Benefits Comprehensive benefits package


Location
Riyadh Saudi Arabia
Show Map

Workable
3,439listings

You may also like

Master-Works
Data Analyst
95R6+FX3, Al Khalidiyyah Al Janubiyyah, Dammam 32225, Saudi Arabia
Master-Works is on the lookout for a talented Data Analyst to enhance our analytical capabilities. As a Data Analyst, you will play a crucial role in analyzing data trends, generating reports, and providing strategic insights that influence business decisions. Your expertise in data management and analysis will empower various teams at Master-Works to make informed choices based on data-driven evidence. Key Responsibilities: Analyze and interpret complex datasets to extract meaningful insights and trends. Develop and maintain dashboards and reports to track key performance indicators. Collaborate with cross-functional teams to define data needs and reporting requirements. Utilize statistical methods to conduct rigorous analysis and support data-driven decision-making. Ensure data accuracy and quality by performing checks and validations. Communicate findings clearly through presentations and documentation. Stay abreast of industry developments and integrate new methodologies into existing analysis practices. Requirements Bachelor's degree in Data Science, Statistics, Mathematics, or a related field. 5 years of experience in data analysis or a related field. Nationality: Saudi. Proficient in SQL, Excel, and data visualization tools such as Tableau or Power BI. Strong analytical skills with the ability to work with large datasets and extract actionable insights. Experience with statistical analysis techniques and methodologies. Excellent verbal and written communication skills. A team player who can work collaboratively in a fast-paced environment.
AECOM
Site Engineer
Riyadh
Job Description We are seeking a detail-oriented and innovative Site Engineer to join our dynamic team in Riyadh, Saudi Arabia. As a Site Engineer, you will play a crucial role in overseeing construction projects, ensuring they are completed on time, within budget, and to the highest quality standards. Coordinate and supervise construction activities on-site, ensuring compliance with project specifications, safety regulations, and local building codes Perform engineering calculations, conduct tests, and analyze results to solve complex problems Collaborate with project managers, architects, and other stakeholders to ensure smooth project execution Develop and implement innovative solutions to overcome site-specific challenges Monitor project progress, prepare detailed reports, and communicate updates to senior management Ensure adherence to quality control standards and safety protocols throughout the construction process Review and interpret technical drawings, specifications, and other project documentation Manage resources efficiently, including materials, equipment, and labor Conduct site inspections and identify potential issues or improvements Assist in the preparation of project schedules, budgets, and cost estimates Qualifications Bachelor's degree in Civil Engineering or a related field Proven 15 years of experience as a Site Engineer in construction projects Strong knowledge of engineering principles, construction methods, and local building codes in Saudi Arabia Proficiency in relevant engineering software, such as AutoCAD and Civil 3D Excellent analytical and problem-solving skills with a keen eye for detail Ability to perform complex engineering calculations and interpret test results Strong project management skills, including resource allocation and scheduling Excellent communication and interpersonal skills for effective collaboration with diverse teams Demonstrated ability to work independently and make decisive decisions under pressure Safety-conscious with a thorough understanding of construction site safety protocols Physical stamina to work in challenging on-site conditions Fluency in English; knowledge of Arabic is a plus Familiarity with sustainable construction practices and LEED certification is desirable
DHL
Air Freight Specialist
Riyadh
Air Freight Specialist Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning Who gives cargo its airtime? You do. Grab this unique opportunity to join the best Freight forward company. DHL has an opening for a Air Freight Specialist in Riyadh, Saudi Arabia. Join us in connecting people and improving lives! In this Air Freight Specialist position Execute AFR Ops/CS plans and processes to provide air freight forwarding for internal and external customers Assess and interpret to provide requirements of freight control center, and to support and provide operations team with the required details, information and instructions for operational performance Implement freight administration in providing allocation and reservations of freight on planned line haul and flights required for hub and operations performance Participate to develop and execute plans for air freight products in areas such as perishables, pharmaceutical, aviation, etc. Develop opportunities to expand business with new clients and continuously improve in-house customer services Maintain close business relationship with existing clients, conduct customer visits and achieve a desired level of customer retention Track account performances and provide monthly reports to management Execute pricing strategy and respond to pricing enquiries in an efficient and competitive manner Conduct day-to-day shipment documentation for freight forwarding, assist in development of shipping tenders and ensure on-time submission on relevant documents Identify opportunities to enhance air freight productivity, and efficient resource allocation and utilization Analyze and provide input for processes and design systems to enhance service quality Study and resolve issues in day-to-day delivery and implement practices for AFR Ops/CS focusing on increasing effectiveness and efficiency In area of AFR product: Create or confirm transport orders, perform bookings, and optimize booking Prepare, control, and distribute all required Import/Export documents Identify performance issues of suppliers, and propose solutions to improve performance Update Customs shipment information and physical status, resolve customer issues and incidents Now, here is what we need from you! Bachelor’s Degree or equivalent experience/qualification More than 4 years of work experience We offer: Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals. Possible further career development Competitive salary
Hilton
IT Supervisor
Hilton Riyadh Olaya
JOB DESCRIPTION An IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. What will I be doing? As the IT Supervisor, you will be responsible for performing the following tasks to the highest standards: • Assist superior to maintain hotel software and hardware. • Solve technical and operational problems according to user reports. • Follow the instructions of the Information Systems Manager for computer technical hardware and software operations. • Perform any other reasonable duties and duties as assigned. • Ensure that any system user permission has been authorized before opening, monthly audit user use report, ensure that it has been used correctly. • Solve guest IT questions with minimum risk and improve guest satisfaction according to defined criteria. • Ensure ownership of all hotel data and ensure that data is backed up in a timely manner. • Provide IT support to other Hilton hotels as required and conduct IT cross-training with other hotels. • Ensure that the security of hotel data is consistent with stated standards and best practices. • Access controls are consistent with stated standards and best practices to ensure room access registration and safety. • Complete disaster recovery drills regularly to familiarize operational departments with manual bookkeeping procedures. • Identify, evaluate and implement local solutions to the extent agreed by the Regional Deputy General Manager of Information Technology. • Adhere to hotel safety policies, emergency rules and procedures. What are we looking for? An IT Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • University degree, majoring in IT, with relevant certificate(s). • Proficient in Microsoft Office applications. • Good communication and interpersonal skills. • Proficient in English to meet business needs.
Hilton
IT Manager
Hilton Riyadh Olaya
The IT Manager is responsible for providing daily support for the IT systems of the entire hotel's business systems, office systems, computer networks, and telephone systems. What are my specific responsibilities? As an IT Manager, you will be responsible for overseeing the IT department to ensure high-quality IT services for the hotel and its guests. These tasks must be completed timely within budget and in compliance with IT operational standards. Specifically, the IT Manager is expected to carry out the following duties to the highest standards: Ensure reliable operational support for internal hotel IT systems and users at all times, minimizing system disruptions Manage the daily operations of the IT department Stay updated on and apply product knowledge to ensure optimal system utilization Maintain comprehensive knowledge of legal requirements related to IT management and security Handle IT issues efficiently and thoroughly Identify current and future system needs and provide solutions for identified requirements Build strong internal working relationships with all departments of the hotel What qualities are we looking for? Hilton IT Managers always prioritize guest interests and work closely with other team members. To succeed in this role, your attitude, behavior, skills, and values should meet the following criteria: Experience in IT management, preferably in the hospitality, leisure, and/or service industries Proficiency with all Microsoft systems Familiarity with hotel applications such as Fidelio and Micros is preferred Excellent organizational and interpersonal skills Up-to-date technical capabilities and knowledge of the latest technologies Comprehensive understanding of IT architecture trends and technologies, including networks, databases, business applications, and development methodologies Ability to plan ahead and develop contingency plans when necessary Strong teamwork skills, attention to detail, and a positive attitude Awareness of team member and personal development
Almarai
Planning Engineer (Manufacturing)
Al-Kharj
The Company: Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 41,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 1.76 Billion on sales of SAR 18.72 Billion in 2022. For more details, please visit our website – www.almarai.com. An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. About the Role: Lead a team of planners to ensure that the preventive maintenance jobs and other planned jobs are planned based on the resources available and the system updated accordingly. Ensure that the required resources are available for carrying out the planned jobs. Improving the effectiveness of planned jobs so that downtime is reduced Requirement: Potential candidate must meet the requirements mentioned below: Minimum Three year full-time Diploma in Electrical/Mechanical Engineering in a recognized University 5 Years experience in operation and maintenance of utility in a large process industry as supervisor with at least 2 years working experience in SAP with complete knowledge of order cycle in SAP PM. A good knowledge of utility equipment like Boilers, Air compressors, Refrigeration systems, Fire fighting system, Water Purifying and distribution systems, Diesel Generators and also HV/MV/LV Distribution system. Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc. This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.