Customer Service

Receptionist Location: Riyadh, Saudi Arabia Salary: SR 3,000 per month Contract Type: Permanent (Live-In) Job Overview: A prestigious hospitality brand is looking for a friendly, professional, and dedicated Receptionist to join our team at our newest upscale location in Riyadh. The ideal candidate will deliver outstanding customer service, handle guest inquiries efficiently, and ensure a welcoming environment at all times. Key Responsibilities: Greet guests warmly upon arrival, ensuring they receive a positive first impression. Handle reservations and guest inquiries efficiently, providing clear and accurate information about our services. Coordinate effectively with service and operational teams to ensure seamless guest experiences. Manage telephone calls and emails professionally, responding promptly and politely. Ensure the reception area remains tidy, organized, and presentable. Handle administrative tasks including guest check-in/check-out procedures and billing. Requirements Qualifications and Experience: Previous experience in a receptionist or customer-facing role within hospitality is preferred. Exceptional customer service and interpersonal skills. Good organizational and administrative abilities, with attention to detail. Professional appearance and demeanor at all times. Proficiency in English is essential; Arabic language skills are advantageous. Benefits What We Offer: Attractive monthly salary of SR 3,000. Comfortable, quality accommodation provided (live-in). Professional training and growth opportunities within a renowned hospitality brand. Collaborative and supportive working environment. Join our dynamic team and contribute to delivering outstanding hospitality experiences. We appreciate your interest in this vacancy. Due to the high number of applications we receive, only candidates selected to move to the next stage of the recruitment process can be contacted.

Description: Aramco energizes the world economy. Aramco occupies a special position in the global energy industry. We are one of the world’s largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer. With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco’s value to society. Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations’ spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom’s vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply. We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization. Overview We are seeking an experienced Reliability Engineer to join our Global Manufacturing Excellence organization under the Downstream Assets Reliability Solutions Department (RSD). Reliability Solutions Department (RSD) provides engineering support to Saudi Aramco Global Manufacturing wholly owned and affiliates’ facilities (Refining, NGL Processing, and Petrochemicals). This includes reliability, inspection, corrosion management, static equipment, rotating equipment, electrical equipment, instrumentation and control support. Your primary role as a Reliability Engineer is to support Global Manufacturing portfolio to achieve the highest level of reliability for plants’ assets through a systematic approach and coordinated efforts. You will also administer a holistic system to benchmark, identify gaps and deploy comprehensive solutions to enhance asset reliability. Key Responsibilities As the successful candidate you will be required to perform the following: Collaborate with organization management as well as with facilities management to drive reliability initiatives and programs systematically. Design, build and drive strategies to enhance reliability performance in order to minimize downtime and increase availability. Promote and enhance reliability culture in the organization and portfolio facilities. Have the ability to manage an initiative from the inception of the idea to the deployment of the full program Oversee a system that proactively identifies and addresses potential issues/ threats that could impact normal operation or equipment reliability Own the availability enhancement cycle ensuring that major reliability/ availability events are properly reported, tracked, investigated and measures are taken to avoid reoccurrence. Serve as a consultant to the different organization entities concerning reliability matters Communicates effectively with all stakeholders to provide updates on the progress of reliability initiatives, related challenges as well as the roadmap for future programs. Ensures alignment and adherence to corporate standards, processes and guidelines. Collaborate with corporate entities on reliability initiatives and programs to ensure full alignment. Establish reliability KPIs and related KPIs structure that different levels of the organization need to oversee Analyze reliability metrics and identify areas of improvement and provide cost effective recommendations to uplift the overall reliability of the portfolios’ plants. Develops requirements for training, certifications and professional development opportunities for reliability professionals and related fields Work with the different organizations and entities to develop digital solutions and tools concerning reliability. Minimum Requirements As a successful candidate you will hold a: Bachelor’s degree in Engineering /advanced degree in reliability is preferable. 15 years of experience in reliability engineering in the Oil and Gas Industry’s downstream sector. Twenty years is preferable. Previous experience in managing and driving reliability projects Demonstrate knowledge in the use of various reliability and Root Cause Analysis (RCA)/ Investigation software Black-belt Six Sigma certification is a plus. Demonstrate strong leadership qualities and team building skills to drive and liaise with people at all levels. Excellent oral and written communication skills in English Demonstrate an In-depth knowledge in change management and problem-solving techniques. Application Link: https://careers.aramco.com/expat_us/job/Reliability-Engineer/855874223/

Description: Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world's largest producer of hydrocarbons (oil and gas), with the lowest upstream carbon intensity of any major producer. With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco’s value to society. Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations’ spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom’s vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply. We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization. Overview We are seeking a project control specialist to join joint Venture projects Support Division (JVPS) Joint Venture Projects Support Division (JVPS) under Fuels Strategy & Capital Planning Department (FS&CPD) is responsible for providing oversight and support to Aramco affiliates projects within Downstream Fuels portfolios. This includes providing an independent view to decision makers on project progress, identifying areas of improvement and recommending corrective actions. Your primary role is to lead and conduct project health check assessment process and advice on mitigation plans to maintain project cost and schedule. You are also going to provide project control services to project team as required. Key Responsibilities As the successful candidate you will be required to perform the following: Conduct project health check assessment for joint venture projects and present the outcome to the project sponsor. Review and monitor projects performance and present results to the project team and project sponsor. Prepare reports to analyses project progress in development or execution stages. Perform project risks analyses. Manage the database for projects lessons learned. Conduct benchmarking studies. Support project team by providing them with the best practices in project oversight and project control. Provide consultation services in project management such as project economics, governance, organization setup, cost estimating, scheduling, procurements and risk management. Provide support to develop the business plan, project feasibility, project technical development Analyze claims and advice on negotiation strategies. Minimum Requirements As the successful candidate you will hold a Bachelor’s degree in engineering from a recognized and approved program. A master degree in engineering is preferred. You will have 15 years work experiences in project management, including at least 10 years in project control e.g., planning, scheduling and cost control. you must have PMP and PMI-SP certificates from Project Management Institute (or equivalent certificates) you must be certified by & AACEI (Advanced Association of Cost Engineer) or equivalent certificates. You must have work experiences in mega projects for refineries, petrochemicals or infrastructure industries. you will also have experiences in developing project scope, project schedule and cost estimates. You must have the capability to enhance benchmarking database from cost and industry perspective. Application Link: https://careers.aramco.com/expat_us/job/Project-Control-Specialist/856397523/

Description: Aramco energizes the world economy. Aramco occupies a special position in the global energy industry. We are one of the world’s largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer. With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco’s value to society. Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations’ spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom’s vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply. We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization. Overview We are seeking a project Management specialist to join joint Venture projects Support Division (JVPS) Joint Venture Projects Support Division (JVPS) under Fuels Strategy & Capital Planning Department (FS&CPD) is responsible for providing oversight and support to Aramco affiliates projects within Downstream Fuels portfolios. This includes providing an independent view to decision makers on project progress, identifying areas of improvement and recommending corrective actions. Your primary role is to lead and conduct project execution capability assessment or project health check assessment to identify gaps that will impact project execution. You are also going to provide project management consultations to project teams as required. Key Responsibilities As the successful candidate you will be required to perform the following: Conduct project execution capability assessment or project health check assessment for joint venture projects and present the outcome to the project sponsor. Analyze projects performance and present results to the project team and project sponsor. Prepare reports to analyses project progress in development or execution stages Facilitate project risks analysis. Collect and analyze projects lessons learned Support project team by providing them with consultation in project management best practices and procedures. Review and analyze project economics, governance, organization setup, execution strategy, cost estimating, scheduling, contracting, procurements, risk management. Provide support to develop the business plan, project feasibility study, project technical development. Analyze claims and advice on negotiation strategies. Conduct benchmarking studies. Minimum Requirements As the successful candidate you will hold a Bachelor’s degree in engineering from a recognized and approved program. A master degree in engineering is preferred. You will have 15 years work experiences in project management, including at least 10 years as project or construction engineer. you must have PMP certificate from Project Management Institute (or equivalent) You must have work experiences in mega projects for refineries, petrochemicals or infrastructure industries. you will also have experiences in developing project scope, project schedule and cost estimates. You must have experience and knowledge in modularization and stick built construction processes. you will be able to demonstrate knowledge in project engineering practices, governance, bid evaluation, cost estimating, planning, scheduling and technical development. You will have the ability to work in international business environment and cross-cultural professional. you must have professional level in working with MS office (Excel, Word and PowerPoint) and Power BI. Presentation skills and efficient communication are necessary. Application Link: https://careers.aramco.com/expat_us/job/Project-Management-Specialist/856015723/

Role Purpose Enable strategy execution by planning and managing the division projects throughout its lifecycle underpinned by fit to purpose methodology. The job holder is also expected to manage the team, and keep track of output and performance and look for innovative solutions to problems that may arise and ensure teams adherence to the project management framework and use the right tools, processes and reporting principles. Job Accountabilities & Activities Project Management: Communicate with internal and external stakeholders to gain community support for the Project and to solicit input to improve the Project delivery. Coordinate the delivery of services within the Project to increase effectiveness and efficiency. Develop and implement long-term goals and objectives to achieve the successful outcome of the Project. Develop a Project evaluation framework to assess the strengths of the Project and to identify areas for improvement. Ensure continuous alignment between the Project of projects and the customer strategic objectives, as well as departmental and corporate goals Ensure that all financial records for the individual projects making up the Project are up to date Ensure that forms and records to document Project activities are maintained Ensure that Project activities comply with all relevant legislation and professional standards Identify and evaluate the risks associated with Project and project activities and take appropriate action to control the risks Liaise with head of the division, Business Development Manager, Sales Managers, and other internal stakeholders to ensure delivery or unique goals and reducing rework. Monitor the Project and project activities on a regular basis and conduct periodical evaluation reports to the division management. Plan the delivery of the overall Project of projects and its activities in accordance with the mission and the goals of division. Report evaluation findings to General manager and the division Manager and recommend changes to enhance the projects and Projects, as appropriate. Report on the Project progress, as well as individual project progress Preparing the scope of work with deep understanding of the deliverables of the project. Comfortably field large projects that require scrutiny with timelines, large budgets, and team management. Provide all the support to project team members by managing project scheduling, tracking issue management, risk management, change management, and status reporting throughout the project lifecycle. Responsible for coordinating timely project meetings, producing meetings notes, and following up on any necessary action items. Create and maintain project documents in various capacities. Regularly conduct internal and external project reviews to work to improve processes. Work closely and consistently with the automation group to implement new integrations to refine automated workflows and improve project management tools. People Mangment: Grow the capabilities of team. Collaborate with cross-functional teams. Periodic evaluation of team performance and to be executed with coordination with the Division manager. Use relevant tools to monitor and improve team performance and productivity skills. Customer Care: Act as the liaison between our internal teams and our customers. Be responsible for ensuring that project scopes are accurate, and deadlines are met. Assist the accounting team with timely project billing to customers. Products divisions support & development: Active communication with Product Managers & Product Specialists. Periodic reviews on Product performance and suggest improvements to scale up opportunities and growth. Accomplish product evaluation and the actively involve in the action plans for all the products divisions’ activities. Use data to understand business patterns and trends. Analyze internal and external data through quantitative research. Promote best practices in data analysis and reporting. Education & Certifications Must be a bachelor’s degree in (engineering /IT/Computer Science/Electronics & Communications). Certification in either PRINCE2, Scrum and PMP will be preferred. Required Years of Experience 8-10 years’ experience in managing the roll out of projects in the ICT sector. Application Link: https://olayancareer.com/job/Riyadh-Manager%2C-Delivery/856702723/

Role Purpose Promote and sell the division products. Achieve and exceed personal target as part of department total target. follow up current and future customers and fulfill their requirement with high professionalism Job Accountabilities & Activities - Extend the customer portfolio by Identifying new customers and new sales opportunities. - Perform analysis of existing/potential customers to meet their needs - Follow- up the customers on regular basis. - Plan and prioritize sales activities and customer/prospect contact towards achieving agreed business objectives. - Build, develop and maintain the customer’s satisfaction through the visits and telephone calls. - Expedite the resolution of customer problems and complaints to maximize satisfaction. - Keep abreast of best practices and promotional trends. - Increase the market share in the assigned region - Cooperate with Aftersales Division to achieve the customer’s satisfaction - Monitoring the market and competitor’s activities - Analyze the territory/market’s potential, track sales and status reports. Education & Certifications Mechanical or Electrical Engineering Required Years of Experience 2 – 4 years’ sales experience in the same field Application Link: https://olayancareer.com/job/Riyadh-Sales-Officer/856712823/