Head Pastry Chef (Restaurants)

Job Title: Director of Performance and Institutional Excellence Responsibilities: Prepare the company's strategic and operational plans in collaboration with relevant departments, based on senior leadership insights and organizational goals. Periodically update the strategic and operational plans to ensure alignment with future directions and market needs. Monitor the implementation of the strategic and operational plans across all departments to ensure achievement of defined objectives. Develop and enhance Key Performance Indicators (KPIs) that reflect institutional performance across various departments. Monitor and analyze departmental performance based on KPIs to identify gaps and develop improvement strategies. Redesign processes to improve quality across all functions. Ensure compliance with recognized local and international standards to achieve institutional excellence. Provide consultation and guidance to departments on improving performance and adhering to standards. Prepare policies and procedures for all departments within the organization. Ensure that all policies and procedures align with the company's strategic goals and quality standards. Ensure compliance with implemented policies and procedures. Periodically review policies and procedures to ensure their effectiveness and relevance to organizational changes. Provide direction and support to departments in implementing and complying with policies and procedures. Requirements Qualifications and Experience: Bachelor’s degree in Business Administration or a related field. Minimum of 8 years of experience in performance management, institutional excellence, or quality management. Skills and Knowledge: Fluency in both Arabic and English languages. In-depth knowledge of quality and performance management concepts. Ability to work with cross-functional teams. Strong leadership skills and strategic planning and analytical abilities. Excellent communication skills. Leadership and team management skills. ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ Job Title: Director of Performance and Institutional Excellence Responsibilities and Tasks: ·       Prepare the company's strategic and operational plans in collaboration with relevant departments, based on senior leadership insights and organizational goals. ·       Periodically update the strategic and operational plans to ensure alignment with future directions and market needs. ·       Monitor the implementation of the strategic and operational plans across all departments to ensure achievement of defined objectives. ·       Develop and enhance Key Performance Indicators (KPIs) that reflect institutional performance across various departments. ·       Monitor and analyze the performance of various departments to identify performance gaps and develop improvement strategies. ·       Redesign processes to improve quality in all aspects. ·       Ensure compliance with recognized local and international standards to achieve institutional excellence. ·       Provide consultation and guidance to departments on how to improve institutional performance and comply with standards. ·       Prepare policies and procedures for all departments within the company. ·       Ensure that policies and procedures are aligned with the company's strategic goals and quality standards. ·       Ensure compliance with the application of policies and procedures. ·       Periodically review policies and procedures to ensure their effectiveness and alignment with organizational developments. ·       Provide guidance and direction to departments in implementing policies and procedures and ensuring compliance. Job Requirements: Qualifications and Experience: ·       Bachelor's degree in Business Administration or equivalent. ·       Minimum of 8 years of experience in performance management, institutional excellence, or quality. Skills and Knowledge: ·       Fluent in speaking and writing Arabic and English. ·       In-depth knowledge of quality and performance management concepts. ·       Ability to work with cross-functional teams.

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Completed high school certificate or equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling Application Link: https://jobs.hilton.com/emea/zh/job/HOT0BTD8/Receptionist

About the team Careem Grocery is on a mission to reinvent how people shop for their daily essentials. As an exciting new vertical within Careem (a startup within a startup), we’re in the early stages of building our product. We have plenty of interesting and fundamental challenges to solve to achieve our ambitious What you'll do Lead day-to-day inventory management activities including but not limited to Stock count, inventory adjustments, checks and investigations. Ensure seamless coordination across workstations to maintain flow and meet transfer order SLAs. Improve operational throughput by identifying bottlenecks and optimizing workflows. Manage and motivate a team of pickers, setting clear goals and expectations. Conduct shift planning, task allocation, and productivity management. Run onboarding and continuous training programs on SOPs, systems, and safety procedures. Build and maintain dashboards and trackers to monitor Inventory accuracy. Use data to drive continuous improvement, solve operational problems, and hit performance targets. Leverage system-controlled transactions to minimize deviations. Develop and uphold standard operating procedures (SOPs) to ensure consistency, efficiency, and compliance. Monitor adherence to processes and identify areas for refinement and automation. Support rollouts of new operational initiatives and system changes. Enforce a safety-first culture through regular training, compliance checks, and risk mitigation practices. Maintain inventory accuracy through proper stock count check routines and plans. Investigate stock discrepancies, minimize shrinkage, and manage expired/damaged goods processes. What you'll need 4+ years of experience in Inventory management Familiarity with ERP, WMS systems and digital tools used in day-to-day operations. Experience with dashboarding tools, spreadsheets, and performance analysis. SQL proficiency is a strong plus for extracting and working with operational data. Solid understanding of warehouse best practices, including inventory control, slotting, and space optimization. Hands-on, proactive, and solution-oriented — you’re comfortable on the warehouse floor, store environment and thrive under pressure. Strong communication skills, with the ability to train, motivate, and drive accountability within your team. What we’ll provide you We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to: Work and learn from great minds by joining a community of inspiring colleagues. Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential. Explore new opportunities to learn and grow every day. Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.) Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the team: Careem Express operates in a high-intensity environment where each member leads efforts across Account Management, Business Development, and Planning, Sales all of which contribute to driving strategic growth. What you'll do: Account Management: Handling accounts and all their daily inquires. Generating Leads: Providing contacts to untapped business through cold callings/emails. Data Analysis: Analyzing Data to enhance decision making in terms of expansion, client experience, general enhancement. Sales: Pitching potential clients and propose Careem Express Value proposition. What you'll need: Saudi national Results-driven and proactive mindset with awesome organizing skills Proven ability to juggle multiple competing priorities and adjust with changing business needs Strong communication skills in Arabic and English (written and spoken) Coop training should be a graduation requirement by the university or college. GPA of 3.5 and higher

About the Team Careem Grocery is transforming how people across the region access and shop for groceries, pharmacy, and retail products. As a high-impact vertical within Careem, we operate like a startup within a startup — nimble, fast-paced, and driven by purpose. We are still in the early stages of our journey, which means there's immense opportunity to shape the product and create meaningful impact at scale. As an Associate Director of Commercial for a key grocery segment (Fresh, Packaged Food, or Non-Food), you will be at the helm of defining and driving our commercial strategy across multiple markets. You’ll play a pivotal role in shaping assortment, pricing, promotions, and supplier relationships — with end-to-end P&L ownership. This is a leadership role where you’ll manage and mentor a high-performing team while steering growth, innovation, and customer satisfaction. You’ll report directly to the Head of Grocery, and collaborate cross-functionally with regional leadership, operations, and product teams to unlock the full potential of our dark store grocery offering. What you'll do Own and Lead Commercial Strategy: Set and execute the end-to-end commercial strategy for your segment — including assortment planning, pricing architecture, category hierarchies, and promotional frameworks — aligned with overarching business goals. Drive Market Customization: Partner with regional and local teams to continuously refine assortment strategies to reflect neighborhood preferences, local trends, and consumer insights, using data and performance analytics. P&L Leadership: Take full ownership of your segment’s financial performance, including revenue, margins, and budgeting. Proactively manage cost structures and category-level profitability. Supplier Leadership: Build and maintain strategic relationships with suppliers and partners. Lead negotiations to secure best-in-class terms, ensure supply chain efficiency, and unlock exclusive opportunities. Data-Driven Decision Making: Leverage performance dashboards and analytics to monitor category KPIs and supplier effectiveness, identify growth opportunities, and drive continuous improvement. Team Building and Mentorship: Hire, lead, and develop a team of Category Managers and Pricing Analysts. Cultivate a high-performance culture that champions ownership, collaboration, and innovation. Stakeholder Collaboration: Work closely with Product, Ops, Marketing, and Finance teams to align initiatives, drive execution, and deliver a seamless customer experience. What you'll need Experience: 8–10+ years of progressive experience in category management, commercial strategy, or procurement in the grocery or consumer goods industry. Prior experience in high-growth startups, e-commerce, or consulting is a strong plus. Leadership: Demonstrated success in building and leading high-performing commercial teams. A strong people leader who inspires excellence and accountability. Strategic and Analytical Thinker: Proven ability to translate high-level goals into actionable plans. Deep comfort with using data and analytics to drive insights and business outcomes. Exceptional Communicator: Able to influence at all levels — from executive stakeholders to external suppliers — and drive alignment across functions. Customer-First Mindset: A genuine passion for delivering exceptional customer experiences and making everyday life simpler for millions in our region. Hands-On & Impact-Oriented: Willingness to roll up sleeves, lead from the front, and operate in a dynamic, fast-paced environment. What we’ll provide you We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to: Work and learn from great minds by joining a community of inspiring colleagues. Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential. Explore new opportunities to learn and grow every day. Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.) Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

Job Purpose Jobs at this level are responsible for conducting internal and regulatory audit tasks, analysing and developing reports with an aim of identifying the area of concerns. Also, they are responsible for reviewing the delivery of reports and analysis conducted by analysts and making appropriate recommendations to the concerned stakeholders. Job Responsibility Manage day–to-day team operations within a specified scope, by undertaking related work processes and ensuring accuracy. Participate in the development of internal audit budget and monitors financial performance versus the budget to ensure alignment as guided by the senior management. Manage audit of establishments in sensitive areas of business and determines the scope of investigation required. Participate in investigations related departments and ensures that precautionary measures are developed and put in place to minimize future risk, fraud incidents, and implements new preventive and detective controls as necessary. Participate in audit activities and findings. Participate in audits, preparing audit reports and submitting to concerned stakeholders and to the management. Participate in internal audit projects, non - planned investigations, as required, so that the sector maintains appropriate levels of audit coverage and frequency of audits, across STC. Control processes and procedures as guided by the senior management to optimize the company’s resources. Support the preparation of audit report of findings and recommendations, so that all findings are presented in an accurate and consistent format. Report all the irregularities, risks and other audit findings, along with preliminary recommendations to senior auditors, thereby assisting them with final reporting to the concerned Manager. Identify improved processes and systems in areas being audited. Support team members and resolves routine queries to ensure work continuity. Job Responsibility (cont.) Years of Experience 4 - 6 years of experience Skills Intermediate proficiency in data collection & analysis Advance proficiency in reporting Intermediate knowledge of laws, legal codes and other government regulations Intermediate knowledge of STC’s operating standards and guidelines Intermediate proficiency in deductive and inductive reasoning Education Bachelor Degree in Computer Science or Information Technology and Computing Additional Education Certifications Professional qualifications like SOCPA, CA, CPA, ACCA, CISA, CIA, Risk or relevant certification is preferred Application Link: https://careers.stc.com.sa/job/Lead-Support-Functions-Internal-Auditor/856739023/