Customer Service - Saudi National

Roles & Responsibilities Extensya is looking to hire Males/Females to work as Call center agents with the below requirements: Very Good English speaking Full Availability Bachelor or Diploma Degree Excellent Communication skills. Company Industry Call CenterBPOKPOOutsourcing Department / Functional Area HelpdeskCustomer ServiceTelecalling

Responsibilities: 1. Handle customer inquiries and support (pre-sale and after-sale) through hotline and other channels. 2. Assist merchants with stock replenishment and follow up on orders. 3. Support sales activities and maintain strong relationships with merchants. 4. Assist with other daily operational tasks as needed. Requirements： 1. Fluent in Arabic and English 2. Basic knowledge of everyday products, vegetables, and meats 3. Passion for customer service and helping others 4. Willingness to work shifts and on holidays

Receptionist Location: Riyadh, Saudi Arabia Salary: SR 3,000 per month Contract Type: Permanent (Live-In) Job Overview: A prestigious hospitality brand is looking for a friendly, professional, and dedicated Receptionist to join our team at our newest upscale location in Riyadh. The ideal candidate will deliver outstanding customer service, handle guest inquiries efficiently, and ensure a welcoming environment at all times. Key Responsibilities: Greet guests warmly upon arrival, ensuring they receive a positive first impression. Handle reservations and guest inquiries efficiently, providing clear and accurate information about our services. Coordinate effectively with service and operational teams to ensure seamless guest experiences. Manage telephone calls and emails professionally, responding promptly and politely. Ensure the reception area remains tidy, organized, and presentable. Handle administrative tasks including guest check-in/check-out procedures and billing. Requirements Qualifications and Experience: Previous experience in a receptionist or customer-facing role within hospitality is preferred. Exceptional customer service and interpersonal skills. Good organizational and administrative abilities, with attention to detail. Professional appearance and demeanor at all times. Proficiency in English is essential; Arabic language skills are advantageous. Benefits What We Offer: Attractive monthly salary of SR 3,000. Comfortable, quality accommodation provided (live-in). Professional training and growth opportunities within a renowned hospitality brand. Collaborative and supportive working environment. Join our dynamic team and contribute to delivering outstanding hospitality experiences. We appreciate your interest in this vacancy. Due to the high number of applications we receive, only candidates selected to move to the next stage of the recruitment process can be contacted.

Key Responsibilities Inventory Management: Monitor and control stock levels to ensure accurate inventory records and timely replenishment. Warehouse Operations: Oversee the receipt, storage, and dispatch of goods, ensuring adherence to company policies and procedures. Team Supervision: Lead and coordinate warehouse staff, providing guidance and support to ensure efficient operations. Wuzzuf Safety Compliance: Ensure that all warehouse activities comply with health and safety regulations, maintaining a safe working environment. Reporting: Prepare and maintain accurate records and reports related to warehouse activities and inventory levels. Qualifications & Requirements Education: A bachelor's degree in logistics, supply chain management, business administration, or a related field. Wuzzuf Experience: Proven experience in warehouse management or inventory control, preferably within the food or retail industry. Technical Skills: Proficiency in ERP systems and Microsoft Office Suite; experience with warehouse management software is a plus. Wuzzuf Language Skills: Fluency in English; knowledge of Arabic is advantageous. Soft Skills: Strong organizational, communication, and leadership skills; ability to work under pressure and meet deadlines.

Key Responsibilities -Equipment Installation and Commissioning Responsible for the installation, commissioning, and configuration of electrical and instrumentation systems for new equipment, ensuring they meet production requirements. -Routine Maintenance and Troubleshooting Perform preventive and corrective maintenance on electrical and instrumentation equipment, promptly identify and resolve system issues to ensure continuous and safe production. -System Calibration and Testing Use standard testing instruments to calibrate equipment, ensuring accuracy and reliability. -Documentation and Reporting Maintain maintenance records and prepare fault analysis reports to support equipment management and improvement. -Safety and Compliance Follow all relevant safety regulations and operating procedures to ensure a safe working environment. Qualifications / Requirements Education: Technical diploma or degree in Electrical Engineering, Automation, Instrumentation, or a related field. Experience: At least 2 years of experience maintaining electrical and instrumentation equipment in an industrial environment. Technical Skills: Familiar with electrical control systems, PLCs, DCS, VFDs, and other instrumentation equipment operation and maintenance. Certifications: Relevant electrical or instrumentation certifications are preferred. Language and Communication: Good communication skills and ability to collaborate effectively with team members and other departments.

Air Freight Specialist Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning Who gives cargo its airtime? You do. Grab this unique opportunity to join the best Freight forward company. DHL has an opening for a Air Freight Specialist in Riyadh, Saudi Arabia. Join us in connecting people and improving lives! In this Air Freight Specialist position Execute AFR Ops/CS plans and processes to provide air freight forwarding for internal and external customers Assess and interpret to provide requirements of freight control center, and to support and provide operations team with the required details, information and instructions for operational performance Implement freight administration in providing allocation and reservations of freight on planned line haul and flights required for hub and operations performance Participate to develop and execute plans for air freight products in areas such as perishables, pharmaceutical, aviation, etc. Develop opportunities to expand business with new clients and continuously improve in-house customer services Maintain close business relationship with existing clients, conduct customer visits and achieve a desired level of customer retention Track account performances and provide monthly reports to management Execute pricing strategy and respond to pricing enquiries in an efficient and competitive manner Conduct day-to-day shipment documentation for freight forwarding, assist in development of shipping tenders and ensure on-time submission on relevant documents Identify opportunities to enhance air freight productivity, and efficient resource allocation and utilization Analyze and provide input for processes and design systems to enhance service quality Study and resolve issues in day-to-day delivery and implement practices for AFR Ops/CS focusing on increasing effectiveness and efficiency In area of AFR product: Create or confirm transport orders, perform bookings, and optimize booking Prepare, control, and distribute all required Import/Export documents Identify performance issues of suppliers, and propose solutions to improve performance Update Customs shipment information and physical status, resolve customer issues and incidents Now, here is what we need from you! Bachelor’s Degree or equivalent experience/qualification More than 4 years of work experience We offer: Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals. Possible further career development Competitive salary