Customer Care Representative-Associate (For Saudi Nationals Only)

The Group Logistics Senior Manager oversees and manages the group's logistics operations, ensuring that the transportation and delivery of vehicles, spare parts, goods, and services are conducted efficiently, cost-effectively, and in compliance with industry regulations. The role involves strategic planning, budget management, team leadership, and working closely with various departments to optimize supply chain functions. Key Responsibilities: Logistics Strategy & Planning: · Develop and implement logistics strategies aligned with the group’s business goals and customer needs. · Lead the planning, implementation, and monitoring of logistics operations across all areas (transportation, warehousing, inventory management, distribution). · Optimize transportation routes and processes to reduce costs while maintaining service levels. · Drive continuous improvement initiatives in logistics operations through process optimization and innovation. Team Leadership & Management: · Lead, mentor, and manage the logistics team, including transportation managers, warehouse supervisors, and support staff. · Conduct performance reviews and provide coaching and training to team members to foster a high-performing work culture. · Oversee staffing and resource allocation to ensure operational efficiency. Budgeting & Cost Management: · Develop and manage the logistics budget, ensuring cost control and optimizing logistics spending. · Monitor key performance indicators (KPIs) related to logistics and supply chain efficiency (e.g., delivery times, transportation costs, inventory turnover). · Negotiate and manage contracts with third-party logistics providers, carriers, and other vendors. Supply Chain & Vendor Management: · Build strong relationships with suppliers, vendors, and logistics partners to ensure seamless coordination and communication. · Evaluate, select, and manage third-party logistics providers, ensuring quality and cost-efficiency. · Ensure compliance with all relevant legal, regulatory, and safety standards related to logistics and transportation. Logistics Operations Oversight: · Oversee the daily operations of warehouse, transportation, and inventory management systems. · Ensure effective inventory control and warehouse management practices, including proper storage, handling, and distribution of goods. · Troubleshoot and resolve logistics-related issues on time, minimizing disruptions to the supply chain. Data Analysis & Reporting: · Utilize logistics management software and data analytics to track and analyze logistics performance. · Prepare regular reports on logistics operations, including cost analyses, performance metrics, and potential areas for improvement. · Identify trends and make data-driven decisions to enhance operational efficiency. Risk Management & Compliance: · Ensure compliance with all applicable transportation, customs, and safety regulations. · Identify potential risks in logistics operations and develop strategies to mitigate those risks (e.g., natural disasters, transportation delays, regulatory changes). · Ensure that logistics operations meet environmental sustainability standards where applicable. Requirements Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. A Master’s degree is a plus. Experience: Minimum of 8-10 years of experience in logistics or supply chain management, with at least 5 years in a leadership role. Proven experience managing logistics teams and large-scale transportation and warehousing operations. Skills: · Strong leadership and team management skills. · Excellent problem-solving, organizational, and time management abilities. · In-depth supply chain management, logistics optimization, and transportation planning knowledge. · Excellent negotiation, communication, and interpersonal skills. · Ability to work under pressure and make data-driven decisions. · Knowledge of relevant legal and regulatory requirements (e.g., transportation laws, safety standards, customs regulations).

Job Function Guards / Security Services / Drivers Installation / Maintenance / Repair Skillset Driving, Knowledge of Saudi location & Routes , Operations & Maintenance Preferred Jobseekers Locally available candidates only apply for this job We are seeking an experienced Plumbing professional with a strong background in Operations & Maintenance. Minimum 3 years experience in Saudi Arabia is required. Valid driving license preferred. Ability to lead a team and handle material procurement effectively.

Business Development Manager Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. DHL Global Forwarding has an opening for Business Development Manager in Riyadh. In this specific position you will participate in design and ensure implementation of the business development strategy to generate new/ additional business, maximize profit and grow market share for a defined geographic region in line with business strategy, financial objectives, Group guidelines and policies. Join us in connecting people and improving lives! In this Business Development Manager position You will contribute to developing the business development strategy considering business strategy, financial objectives, Group guidelines and policies. You will draft business development plans and budgets including account management approach and account plans for assigned geographic region. You will monitor revenue generation, profit/ expense objectives and coordinate market and customer growth and retention rate. You will plan and ensure new business development initiatives/ operations and maximize exposure for DHL amongst targeted prospects. You will lead sales team to initiate and establish relationships with targeted prospects. You will deliver market studies and feasibility studies to assess market potential. You will have to prospect new business development opportunities through market research, developing marketing initiatives, etc. You will explore business development opportunities with government authorities and relevant parties. You will identify, pursue, and acquire profitable business relationships with key customers. You will develop major leads, conduct pre-proposal visitations, and assist technical staff with proposal preparation. You will lead negotiations to obtain new customers and support team in difficult negotiations to secure critical sales. You will discuss with peers to communicate sales problems, business observations, prospect feedback, etc. You will understand key trends and developments impacting business and identify change needs in business development plans. You will regularly enhance quality or value of existing business development methods and techniques and resolve problems that may not be clearly defined. You will have to convince external parties such as skeptical clients, institutions, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatory. You will supervise team for achievement of goals by assigning work, timelines, reviewing output and supporting performance management. You will support to recruit, motivate, develop, and coach team members. Now, here’s what we need from you. Bachelor’s Degree or equivalent experience/qualification More than 6 years within the same field Excellent communicator in English, both written and verbal. We offer: Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals. Possible further career development Competitive salary

Job Description - Familiarity with Vehicle Tracking Systems. - Ability to use tracking software and monitor live maps. - Good computer skills and office software such as Excel and Outlook. - Good English speaking. Skills - Ability to work under pressure in emergencies. - Working within a team. - High communication skills.

Specialty Sales; Field Sales; GSP Management; Field/ Territory Sales; Supply Chain; Domestic/ Local Coverage for EG/ ER; Sales Calls; Customer Acquisition & Retention; Pre-Sales; Customer Proposal Creation; Pricing Proposal; Account Activation; Post-Sales; Competition Monitoring Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise. Presentation Skills;Influencing & Persuasion Skills;Negotiation Skills;Written & Verbal Communication Skills;Networking Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Inside Sales; Sales Outbound Calls; Find; Grow & Keep Customers; Lead Generation; Pricing Proposal; Account Activation; General Account Management; iSell Reporting Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Influencing & Persuasion Skills; Written & Verbal Communication Skills; Team Working Skills;Interpersonal Skills; Microsoft Office & PC Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.