Talent Acquisition Manager

About Lucidya Lucidya is a fast-growing SaaS company revolutionizing customer experience through AI-powered analytics built for the Arabic-speaking world. As we continue to scale, we are expanding our People & Culture team to support the next phase of growth, especially in graduate hiring and strategic university partnerships. Role Overview We’re seeking a dynamic and proactive Talent Acquisition Lead to lead our efforts in attracting, assessing, and onboarding early-career talent. This is a high-impact role focused on building talent pipelines, partnering with universities, and optimizing the hiring journey for fresh graduates and key commercial roles. The ideal candidate is a Saudi national with strong recruitment experience and the ability to thrive in a fast-paced, ever-changing environment. Requirements Key Responsibilities University & Employer Branding Partnerships Build strong relationships with key universities to enhance Lucidya’s presence and employer brand among students and graduates. Co-lead university visits and career events alongside the Director of People & Culture to present Lucidya as a preferred employer for young talent. Graduate Hiring & Assessment Center Design and manage recruitment for Lucidya’s 3-month Fresh Graduate Training Program. Lead assessment center planning, candidate pipeline management, and recruitment day operations. Develop and implement structured screening and selection processes tailored to graduate candidates. Recruitment Strategy & Delivery Collaborate with Sales, CX, Strategy & Performance, and Mawhub (third party Talent Partner) teams to identify recruitment needs, especially for Sales & Commercial job families. Manage the full recruitment lifecycle for key roles (sourcing, screening, interviewing, offer negotiation, and onboarding coordination). Partner with the People team to streamline and enhance the onboarding experience for new hires. Process Improvement & Metrics Identify gaps in the current onboarding and recruitment processes, especially for junior roles, and recommend improvements. Track recruitment KPIs including time-to-hire, quality of hire, and candidate satisfaction to continuously optimize talent acquisition efforts. Success Metrics (First 90–120 Days) Successfully launch graduate recruitment initiatives in partnership with universities. Present and promote Lucidya’s brand to key academic institutions and student bodies. Develop a new graduate screening and assessment process that aligns with business goals. Deliver quality hires at speed while ensuring a seamless candidate and hiring manager experience. Partner with the People team to address and improve onboarding for new graduate hires. Key Challenges Attracting top talent in a competitive market, especially when competing against large corporate employers. Building Lucidya’s employer brand in public vs. private sector talent pools. Adapting recruitment strategies to a fast-changing, startup-style environment. Required Qualifications & Experience Saudi National – This is a mandatory requirement. Bachelor’s degree in Human Resources, Business Administration, or related field. 4 - 5 years of experience in talent acquisition or recruitment, with a focus on bulk/graduate hiring. Proven ability to operate in a high-growth, fast-paced, and sometimes ambiguous environment. Experience handling end-to-end recruitment processes, especially for junior-level and volume hiring. Strong organizational and stakeholder management skills. Onsite availability – This role requires physical presence to manage recruitment events and liaise with partners. Preferred Qualifications Experience working in startups, tech, or SaaS environments. Familiarity with ATS systems and recruitment tools. Background in working with HR analytics or data-driven hiring practices. What Will Make You Stand Out Passion for developing young talent and shaping future leaders. Agility in handling shifting priorities and collaborating cross-functionally. Strong storytelling and presentation skills to represent Lucidya at public forums and universities. Join us at Lucidya and play a key role in building the next generation of talent that will shape the future of customer experience in the region.

Core Responsibilities: 1. Work closely with the management teams of various operational modules within the Saudi subsidiary to understand business strategies and objectives, identify HR needs, and develop and implement HR plans that support business growth. 2. Lead local talent recruitment strategies in Saudi Arabia (including Saudization targets), ensuring the attraction, selection, and hiring of high-quality talent that meets business needs (especially local talent). Manage the end-to-end recruitment process (job posting, screening, interviews, background checks, offer negotiation, and onboarding). Drive the implementation and optimization of the performance management system for the Saudi team, including goal setting, performance evaluation, feedback, and development planning. Identify high-potential talent and collaborate with business leaders to develop succession plans for key positions. 3. Leverage professional expertise and experience to ensure all HR activities fully comply with Saudi laws and regulations (e.g., GOSI, Qiwa, Nitaqat). 4. Oversee compensation and benefits activities, ensuring efficient and compliant process execution. 5. Ensure the local implementation and execution of HR policies from the Centers of Excellence (COE). 6. Reporting Line: Head of Human Resources, Middle East and North Africa Region. Qualifications: 1. Bachelor’s degree or higher; English proficiency sufficient for use as a working language; knowledge of Arabic is a plus. 2. Minimum of 3 years of solid HR experience; candidates with training module experience are preferred. 3. Alignment with company culture. 4. Strong leadership, cross-cultural management, communication, and interpersonal skills.

Responsibilities: 1. Sales Target Management: Break down the sales team's business objectives, clarify and define key sales metrics that impact the achievement of business goals, establish a target management system, and manage the sales team's daily, weekly, and monthly sales targets through data tools and process mechanisms. 2. Sales Strategy Development: Identify business growth opportunities through operational analysis and market research, and formulate sales strategies and frontline execution plans. 3. Project Management: Ensure the effective implementation of critical business initiatives through efficient project management, assess the feasibility and risks of the sales team meeting targets, and mobilize resources from cross-functional teams to support goal achievement. 4. Sales Efficiency Management: Possess in-depth understanding of the entire sales process, identify key pain points, and improve sales efficiency through SOP development and optimization, tool development, and collaboration with product and R&D teams. Requirements: 1. Bachelor's degree or higher. 2. Experience in retail industry operations. 3. Strong data analysis skills, sharp market insight, clear logical thinking, and the ability to identify trends and develop strategies. 4. Fluency in both English and Chinese as working languages, with strong English reading and writing skills. 5. Familiarity with the Saudi market is preferred. Salary: SAR 8,000+, depending on experience

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies. Responsibilities: Operate as the primary point of contact for key account stakeholders Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners Prepare and guarantee monthly, quarterly and annual sales forecasts Requirements: Bachelor's degree or equivalent experience in Business 3+ years' of relevant work experience Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Excellent written and verbal communication skills Salary: SAR 9000+, depends on experience We are looking for some one who has the minset of startup compnaies has the ability of market We are seeking a candidate who possesses a startup mindset—someone who is adaptable, proactive, and comfortable working in fast-paced, dynamic environments. The ideal candidate will have a strong ability to market new products, explore untapped opportunities, and develop innovative go-to-market strategies.new products and has stratgic thinking.

Responsibilities: 1. Assist in developing and maintaining relationships with hotel, restaurant, and supermarket clients under the guidance of the sales supervisor. 2. Understand customer needs and provide timely feedback to the supervisor. 3. Actively participate in market promotion activities targeting the hotel, restaurant, and supermarket industries in accordance with sales strategies and plans4. Assist in identifying and developing new potential clients to expand the customer base. 5. Support the supervisor in analyzing customer needs, collecting customer feedback, and providing support for solutions. 6. Follow up on order processing, maintain communication with the supply chain team to ensure accurate and timely delivery of orders, and enhance customer satisfaction. Requirements: 1. 1-2 years of sales experience, preferably in the fresh supply chain or foodservice industry. 2. Basic knowledge of the fresh supply chain, foodservice, or retail industries, with some understanding of food ingredient distribution. 3. Strong communication skills, capable of conducting basic business discussions with hotel, restaurant, and supermarket clients and accurately conveying information. 4. A team player who can collaborate with colleagues to achieve sales goals. 5. Responsible and detail-oriented, with the ability to work under pressure and thrive in a fast-paced environment. 6. Basic proficiency in Chinese, English, and Arabic. Experience in hotel supplies sales or food ingredient distribution sales is preferred.

Responsibilities: 1. Handle customer inquiries and support (pre-sale and after-sale) through hotline and other channels. 2. Assist merchants with stock replenishment and follow up on orders. 3. Support sales activities and maintain strong relationships with merchants. 4. Assist with other daily operational tasks as needed. Requirements： 1. Fluent in Arabic and English 2. Basic knowledge of everyday products, vegetables, and meats 3. Passion for customer service and helping others 4. Willingness to work shifts and on holidays