Browse
···
Log in / Register

Senior Product Manager - Omnichannel Products

Negotiable Salary

Lucidya

Riyadh Saudi Arabia

Favourites
Share
Description

About Lucidya Lucidya is MENA’s leading AI-powered Customer Experience Management (CXM) suite, enabling brands to truly understand and act on customer insights. Our unified platform covers every stage of the CX journey, from social listening and omnichannel conversations to surveys, CDP, customer engagement, and AI-driven analytics. As we scale our impact across the region, we’re hiring a Senior Product Manager to lead one of our most mission-critical verticals: Omnichannel Conversations. If you're passionate about building intelligent, data-driven customer engagement tools - and thrive in a high-growth, fast-paced environment - we’d love to meet you. About the Role As the Senior Product Manager - Omnichannel Products, you’ll own the strategy, roadmap, and execution for our omnichannel messaging and social listening capabilities, a core part of the Lucidya suite used daily by some of MENA’s top enterprise brands. You’ll work at the intersection of product, data, design, and customer success to build powerful communication tools that help businesses manage and optimize their customer interactions across social, web, chat, and messaging platforms, all in one place. Requirements What You’ll Do Own and drive the product vision, roadmap, and execution for Lucidya’s Social Listening and Omnichannel Messaging products. Translate complex user needs into clear product opportunities through discovery, validation, and iterative delivery. Stay on top of market trends, competitor offerings, and API capabilities across major social and messaging platforms. Collaborate with Design, Engineering, and Data Science to build innovative, AI-enhanced features. Partner with Sales and Customer Success teams to understand customer challenges and ensure product-market fit. Use data (quantitative & qualitative) to monitor feature adoption, retention, and product health. Ensure the omnichannel experience integrates smoothly across the Lucidya suite, aligning with our broader CXM vision. Be the go-to expert for your product area, from roadmap and metrics to positioning and customer conversations. What We’re Looking For 5+ years of product management experience, with 3+ years in SaaS B2B environments. Proven track record in building or scaling data-rich or analytics-based products. Strong understanding of social media platforms, APIs, conversational channels, and customer engagement workflows. Ability to define, prioritize, and execute on high-impact product opportunities. Experience working in agile, cross-functional teams with engineers, designers, and data scientists. Strong communication and leadership skills - fluent in English (Arabic is a strong plus). Comfortable speaking with enterprise clients, gathering feedback, and turning it into product value. Passion for customer experience, digital communication, and the role of AI in CX. Bonus Points Experience with CX platforms, MarTech tools, or support automation suites. Familiarity with social listening tech, sentiment analysis, or natural language processing (NLP). Worked on multi-product suites or platform-level products with shared services or integrations. The Process Introduction with our MawHub Talent Partner 1st Interview with the Head of Product Assignment / Take-home Task Final / Presentation Interview Why Join Lucidya? Shape the future of customer experience in MENA with an industry-leading platform. Join a fast-growing AI company at the forefront of digital transformation. Work with a mission-driven, collaborative team obsessed with product excellence. Competitive compensation, growth opportunities, and a chance to make real impact.

Location
Riyadh Saudi Arabia
Show Map
Workable
3,441listings

You may also like

Salla
Category Manager ( Retail )
Makkah Saudi Arabia
Salla, the leading e-commerce enabler platform in the MENA region, is looking for a talented Category Manager to join our dynamic team. In this role, you will be responsible for developing and executing category strategies that drive sales and improve customer experience across our upcoming concept stores. This role combines strategic thinking, data-driven decision-making, and a keen eye for consumer trends to create a compelling customer experience offline. Key Responsibilities: Develop and implement category strategies aligned with Salla’s vision and its expansion into concept retail. Analyze sales data, market trends, and customer behavior to optimize category performance and identify growth opportunities. Manage the end-to-end lifecycle of product categories including assortment planning, pricing, promotion, inventory, and merchandising. Collaborate with marketing, design, and supply chain teams to deliver cohesive and engaging category experiences. Build and maintain strong relationships with suppliers and brands to ensure high-quality and well-curated product offerings. Monitor and enhance category profitability through strategic initiatives and continuous improvements. Work closely with the retail (concept store) team to select the right product mix and create immersive in-store experiences. Provide regular reports and insights on category performance across all channels to senior management. Requirements Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred). 4–6 years of proven experience in category or product management within e-commerce or retail. Strong understanding of retail operations, merchandising, and consumer behavior. Proficient in data analysis and performance metrics with tools like Excel, Google Analytics, or BI platforms. Excellent negotiation, communication, and project management skills. Experience working with concept stores or experiential retail environments is a strong plus. Fluency in English; Arabic is a plus.
Negotiable Salary
The Emerald Events
Event Coordinator
Riyadh
Emerald Events is dedicated to delivering unparalleled event staffing solutions in the GCC region, Europe, and the Schengen area. ✨ Join our team in Riyadh ✨ Be part of exciting healthcare events and conferences 📢 Job Opportunity – Event Coordinator (Preference for Saudi female candidates) 📍 Location: Riyadh, Saudi Arabia 💼 Job Type: Full-Time 💰 Salary Range: 4000 to 5000 SAR 👩‍💼 Nationality & Gender: Preference for Saudi female candidates 🔑 Key Responsibilities: • Assist in planning and executing healthcare-related events & conferences • Coordinate guest needs (flights, accommodation, visas, transfers) • Handle event deliverables (slides, certificates, permits, etc.) • Manage onsite registration and event schedules • Ensure events meet high-quality standards 🎓 Qualifications: • Bachelor’s degree in Event Management, Business, Marketing, or related field • At least 1 year experience in event management (preferably healthcare-related) • Strong communication and organizational skills • Ability to multitask, take initiative, and meet deadlines • Proficiency in Microsoft Office, Zoom, and social media tools • Willingness to work flexible hours, including weekends if needed info@teeoman.com https://www.teeoman.com/
Negotiable Salary
Online Advertising Manager (MENA Region)
SRYA3423، 3423 يوسف بطي الخمعلي، 8269، حي المحمدية، Rafha 76313, Saudi Arabia
Online Advertising Manager (MENA Region) مدير الإعلانات عبر الإنترنت (منطقة الشرق الأوسط وشمال إفريقيا) Gmail: [redacted email address] | Tg: @Leila_mel Remote | ⏰ Part-time Salary: 3500–6500 SAR + performance bonuses (based on KPI) Company: Melbet Department: Advertising Marketing / CPA Key Responsibilities: Search for and engage new partners through social media platforms such as Telegram, Instagram, and TikTok; Build and maintain communication with prospective affiliates; Guide partners through the registration process and assist with account setup; Consistently meet KPI targets and contribute to the expansion of our presence in the MENA region. Qualifications: Strong command of English for effective communication with partners; Comfortable using social media and digital communication tools; Highly motivated, reliable, and open to learning new skills; Previous experience is not required — we provide complete training and onboarding. What You’ll Get: Flexible, remote part-time work within a dynamic international team; A stable monthly income, plus attractive performance-based bonuses; Ongoing support and comprehensive training from day one;
SAR 3,500-6,500
Savola Group
Warehouse Controller
Jeddah Islamic Port
Key Responsibilities Inventory Management: Monitor and control stock levels to ensure accurate inventory records and timely replenishment. Warehouse Operations: Oversee the receipt, storage, and dispatch of goods, ensuring adherence to company policies and procedures. Team Supervision: Lead and coordinate warehouse staff, providing guidance and support to ensure efficient operations. Wuzzuf Safety Compliance: Ensure that all warehouse activities comply with health and safety regulations, maintaining a safe working environment. Reporting: Prepare and maintain accurate records and reports related to warehouse activities and inventory levels. Qualifications & Requirements Education: A bachelor's degree in logistics, supply chain management, business administration, or a related field. Wuzzuf Experience: Proven experience in warehouse management or inventory control, preferably within the food or retail industry. Technical Skills: Proficiency in ERP systems and Microsoft Office Suite; experience with warehouse management software is a plus. Wuzzuf Language Skills: Fluency in English; knowledge of Arabic is advantageous. Soft Skills: Strong organizational, communication, and leadership skills; ability to work under pressure and meet deadlines.
Negotiable Salary
Savola Group
Electrical & Instrument Technician
Jeddah Islamic Port
Key Responsibilities -Equipment Installation and Commissioning Responsible for the installation, commissioning, and configuration of electrical and instrumentation systems for new equipment, ensuring they meet production requirements. -Routine Maintenance and Troubleshooting Perform preventive and corrective maintenance on electrical and instrumentation equipment, promptly identify and resolve system issues to ensure continuous and safe production. -System Calibration and Testing Use standard testing instruments to calibrate equipment, ensuring accuracy and reliability. -Documentation and Reporting Maintain maintenance records and prepare fault analysis reports to support equipment management and improvement. -Safety and Compliance Follow all relevant safety regulations and operating procedures to ensure a safe working environment. Qualifications / Requirements Education: Technical diploma or degree in Electrical Engineering, Automation, Instrumentation, or a related field. Experience: At least 2 years of experience maintaining electrical and instrumentation equipment in an industrial environment. Technical Skills: Familiar with electrical control systems, PLCs, DCS, VFDs, and other instrumentation equipment operation and maintenance. Certifications: Relevant electrical or instrumentation certifications are preferred. Language and Communication: Good communication skills and ability to collaborate effectively with team members and other departments.
Negotiable Salary
Savola Group
Machine Operator
Jeddah Islamic Port
Key Responsibilities -Equipment Preparation and Setup Prepare and set up machines according to production requirements, ensuring proper operation. -Operation and Monitoring Operate machinery during production and continuously monitor performance to ensure efficiency and product quality. -Quality Inspection Regularly inspect produced products to ensure they meet quality standards and promptly address any defects. -Maintenance and Cleaning Perform daily equipment maintenance and cleaning to keep machines in good condition and reduce downtime. -Troubleshooting and Repairs Conduct basic troubleshooting and repair of equipment when issues arise, and coordinate with technicians if needed. -Record Keeping and Reporting Accurately record production data and machine performance, and report any abnormalities to supervisors. -Compliance with Safety Regulations Strictly follow operational procedures and safety standards to ensure personal and team safety. Qualifications / Requirements Education: Typically requires a high school diploma or vocational training; relevant technical certificates are a plus. Experience: At least 2 years of experience in machine operation or a related field. Skills: Familiarity with production processes and machinery; ability to use measuring tools (e.g., calipers, scales); good analytical and numerical skills. Physical Requirements: Good physical stamina and endurance to handle the demands of the job. Communication and Teamwork: Strong communication skills and the ability to work effectively in a team environment.
Negotiable Salary
About Us
Terms of Use
Privacy Policy
Help
Contact Us
FAQ
Cookie
Cookie Policy
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.