Customer Service

Job Description Roles & Responsibilities Exciting Customer Service Opportunities for Saudi Nationals!( Subject to Contract Award) Are you passionate about delivering exceptional service and ready to grow your career with a global leader? Serco is looking for talented Saudi Nationals to join our Customer Service Talent Pool for upcoming roles across the Kingdom of Saudi Arabia. With over 4,500 team members in the Middle East, we’re committed to building futures and supporting national development. Desired Candidate Profile Express your interest today and take the first step toward a rewarding career with Serco. Employment Type Full Time Company Industry Facilities Management Department / Functional Area Administration

Receptionist Location: Riyadh, Saudi Arabia Salary: SR 3,000 per month Contract Type: Permanent (Live-In) Job Overview: A prestigious hospitality brand is looking for a friendly, professional, and dedicated Receptionist to join our team at our newest upscale location in Riyadh. The ideal candidate will deliver outstanding customer service, handle guest inquiries efficiently, and ensure a welcoming environment at all times. Key Responsibilities: Greet guests warmly upon arrival, ensuring they receive a positive first impression. Handle reservations and guest inquiries efficiently, providing clear and accurate information about our services. Coordinate effectively with service and operational teams to ensure seamless guest experiences. Manage telephone calls and emails professionally, responding promptly and politely. Ensure the reception area remains tidy, organized, and presentable. Handle administrative tasks including guest check-in/check-out procedures and billing. Requirements Qualifications and Experience: Previous experience in a receptionist or customer-facing role within hospitality is preferred. Exceptional customer service and interpersonal skills. Good organizational and administrative abilities, with attention to detail. Professional appearance and demeanor at all times. Proficiency in English is essential; Arabic language skills are advantageous. Benefits What We Offer: Attractive monthly salary of SR 3,000. Comfortable, quality accommodation provided (live-in). Professional training and growth opportunities within a renowned hospitality brand. Collaborative and supportive working environment. Join our dynamic team and contribute to delivering outstanding hospitality experiences. We appreciate your interest in this vacancy. Due to the high number of applications we receive, only candidates selected to move to the next stage of the recruitment process can be contacted.

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Raya International Services, a subsidiary of Raya Holding for Financial Investments, is looking to hire an Oracle Program Manager with the below job responsibilities and qualifications: Key job responsibilities: Nature of job impact: Conduct the project planning activities and manage the execution of large scale, high risk, or strategic projects according to plan. Evaluate complex situations accurately and identify viable solutions that create successful outcome for the customer. Lead cross-functional/Project Managers teams towards delivering defined project outputs in terms of time, budget and project quality. Participate in developing project management best practices and ensure they are adhered to. Perform Project Management Reviews and reinforce the enterprise knowledge management through the communication of lessons learned and best practices development. Maintain project documentation and updates to relevant knowledge management bases; analyze lessons learned and share with the organization’s project management community. Manage the financial aspects of large-scale project; budgeting and estimate to actual variance. Manage all contract terms including changes in work scope, timeline and obligations, and ensure appropriate planning measures are taken with internal and external stakeholders to formalize and administer contract changes. Build customer relationships with the clear expectation to deliver follow-on business or identify opportunities within an account. Deal with difficult issues at the customer and find win-win solutions. Areas job impacts: Impact the performance of the project management team members; ensure customer satisfaction, thus increasing number of projects requested and overall company revenue.

Job Description We are seeking an enthusiastic and detail-oriented Graduate Engineer - Mechanical to join our innovative team in Riyadh, Saudi Arabia. This exciting opportunity offers a supportive environment for a recent graduate to develop their skills and contribute to cutting-edge mechanical engineering projects. Assist in conducting engineering design under the supervision of experienced engineers Create designs, calculations, sketches, diagrams, schematic drawings, and final working drawings Collect and analyze data to support engineering projects and decision-making processes Utilize computer software to solve basic engineering problems and improve design efficiency Collaborate with cross-functional teams to develop and implement mechanical solutions Participate in project planning and execution, adhering to agreed-upon budgets and schedules Contribute to the continuous improvement of engineering processes and methodologies Prepare technical reports and presentations to communicate project progress and results Stay updated on industry trends and emerging technologies in mechanical engineering Qualifications Bachelor's degree in Mechanical Engineering from an accredited institution Proficiency in English (written and spoken) is essential Strong analytical and problem-solving skills with attention to detail Exposure to CAD software, such as AutoCAD or SolidWorks Familiarity with computer software for solving engineering problems Excellent written and verbal communication skills Ability to work collaboratively in a team environment Strong organizational skills and ability to manage multiple tasks efficiently Knowledge of mechanical engineering principles and practices Enthusiasm for learning and applying new technologies in the field Ability to work under supervision and follow established procedures Willingness to take initiative and contribute innovative ideas

Job Description We are seeking a visionary and detail-oriented Urban Planner to join our team in Riyadh, Saudi Arabia. As an Urban Planner, you will play a crucial role in shaping the future of our rapidly growing city, contributing to sustainable development and innovative urban design solutions. Develop comprehensive urban plans and strategies that address the unique challenges and opportunities of Riyadh's urban landscape Conduct in-depth research and analysis on urban trends, demographics, and environmental factors to inform planning decisions Collaborate with cross-functional teams, including architects, engineers, and environmental specialists, to create integrated urban development proposals Prepare and present detailed reports, plans, and recommendations to stakeholders, including government officials and community members Analyze and interpret complex data sets to support evidence-based planning decisions Participate in public engagement processes, facilitating community workshops and gathering input from diverse stakeholders Ensure compliance with local, regional, and national planning regulations and policies Contribute to the development of sustainable and resilient urban design solutions that enhance quality of life for residents Utilize GIS and other mapping tools to create visual representations of urban plans and proposals Stay updated on best practices in urban planning and sustainable development, incorporating innovative approaches into your work Qualifications Bachelor's degree in Urban Planning, Urban Design, or a related field; Master's degree preferred Proven experience in urban planning, with a focus on sustainable development and innovative design solutions Strong analytical and problem-solving skills, with the ability to interpret complex data and translate it into actionable plans Proficiency in GIS software and mapping tools In-depth knowledge of urban planning principles, zoning regulations, and land use policies Excellent project management skills, with the ability to handle multiple projects simultaneously Outstanding written and verbal communication skills, with the ability to present complex ideas clearly to diverse audiences Collaborative mindset and ability to work effectively in cross-functional teams Passion for creating livable, resilient communities and improving urban environments Familiarity with Saudi Arabian urban planning regulations and cultural considerations is a plus Fluency in English required; proficiency in Arabic is highly desirable