Customer Care Representative-Associate (For Saudi Nationals Only)

The Group Logistics Senior Manager oversees and manages the group's logistics operations, ensuring that the transportation and delivery of vehicles, spare parts, goods, and services are conducted efficiently, cost-effectively, and in compliance with industry regulations. The role involves strategic planning, budget management, team leadership, and working closely with various departments to optimize supply chain functions. Key Responsibilities: Logistics Strategy & Planning: · Develop and implement logistics strategies aligned with the group’s business goals and customer needs. · Lead the planning, implementation, and monitoring of logistics operations across all areas (transportation, warehousing, inventory management, distribution). · Optimize transportation routes and processes to reduce costs while maintaining service levels. · Drive continuous improvement initiatives in logistics operations through process optimization and innovation. Team Leadership & Management: · Lead, mentor, and manage the logistics team, including transportation managers, warehouse supervisors, and support staff. · Conduct performance reviews and provide coaching and training to team members to foster a high-performing work culture. · Oversee staffing and resource allocation to ensure operational efficiency. Budgeting & Cost Management: · Develop and manage the logistics budget, ensuring cost control and optimizing logistics spending. · Monitor key performance indicators (KPIs) related to logistics and supply chain efficiency (e.g., delivery times, transportation costs, inventory turnover). · Negotiate and manage contracts with third-party logistics providers, carriers, and other vendors. Supply Chain & Vendor Management: · Build strong relationships with suppliers, vendors, and logistics partners to ensure seamless coordination and communication. · Evaluate, select, and manage third-party logistics providers, ensuring quality and cost-efficiency. · Ensure compliance with all relevant legal, regulatory, and safety standards related to logistics and transportation. Logistics Operations Oversight: · Oversee the daily operations of warehouse, transportation, and inventory management systems. · Ensure effective inventory control and warehouse management practices, including proper storage, handling, and distribution of goods. · Troubleshoot and resolve logistics-related issues on time, minimizing disruptions to the supply chain. Data Analysis & Reporting: · Utilize logistics management software and data analytics to track and analyze logistics performance. · Prepare regular reports on logistics operations, including cost analyses, performance metrics, and potential areas for improvement. · Identify trends and make data-driven decisions to enhance operational efficiency. Risk Management & Compliance: · Ensure compliance with all applicable transportation, customs, and safety regulations. · Identify potential risks in logistics operations and develop strategies to mitigate those risks (e.g., natural disasters, transportation delays, regulatory changes). · Ensure that logistics operations meet environmental sustainability standards where applicable. Requirements Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. A Master’s degree is a plus. Experience: Minimum of 8-10 years of experience in logistics or supply chain management, with at least 5 years in a leadership role. Proven experience managing logistics teams and large-scale transportation and warehousing operations. Skills: · Strong leadership and team management skills. · Excellent problem-solving, organizational, and time management abilities. · In-depth supply chain management, logistics optimization, and transportation planning knowledge. · Excellent negotiation, communication, and interpersonal skills. · Ability to work under pressure and make data-driven decisions. · Knowledge of relevant legal and regulatory requirements (e.g., transportation laws, safety standards, customs regulations).

Air Freight Specialist Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning Who gives cargo its airtime? You do. Grab this unique opportunity to join the best Freight forward company. DHL has an opening for a Air Freight Specialist in Riyadh, Saudi Arabia. Join us in connecting people and improving lives! In this Air Freight Specialist position Execute AFR Ops/CS plans and processes to provide air freight forwarding for internal and external customers Assess and interpret to provide requirements of freight control center, and to support and provide operations team with the required details, information and instructions for operational performance Implement freight administration in providing allocation and reservations of freight on planned line haul and flights required for hub and operations performance Participate to develop and execute plans for air freight products in areas such as perishables, pharmaceutical, aviation, etc. Develop opportunities to expand business with new clients and continuously improve in-house customer services Maintain close business relationship with existing clients, conduct customer visits and achieve a desired level of customer retention Track account performances and provide monthly reports to management Execute pricing strategy and respond to pricing enquiries in an efficient and competitive manner Conduct day-to-day shipment documentation for freight forwarding, assist in development of shipping tenders and ensure on-time submission on relevant documents Identify opportunities to enhance air freight productivity, and efficient resource allocation and utilization Analyze and provide input for processes and design systems to enhance service quality Study and resolve issues in day-to-day delivery and implement practices for AFR Ops/CS focusing on increasing effectiveness and efficiency In area of AFR product: Create or confirm transport orders, perform bookings, and optimize booking Prepare, control, and distribute all required Import/Export documents Identify performance issues of suppliers, and propose solutions to improve performance Update Customs shipment information and physical status, resolve customer issues and incidents Now, here is what we need from you! Bachelor’s Degree or equivalent experience/qualification More than 4 years of work experience We offer: Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals. Possible further career development Competitive salary

Specialty Sales; Field Sales; GSP Management; Field/ Territory Sales; Supply Chain; Domestic/ Local Coverage for EG/ ER; Sales Calls; Customer Acquisition & Retention; Pre-Sales; Customer Proposal Creation; Pricing Proposal; Account Activation; Post-Sales; Competition Monitoring Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise. Presentation Skills;Influencing & Persuasion Skills;Negotiation Skills;Written & Verbal Communication Skills;Networking Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Inside Sales; Sales Outbound Calls; Find; Grow & Keep Customers; Lead Generation; Pricing Proposal; Account Activation; General Account Management; iSell Reporting Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Influencing & Persuasion Skills; Written & Verbal Communication Skills; Team Working Skills;Interpersonal Skills; Microsoft Office & PC Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Job Responsibilities: 1. Develop and maintain supplier networks, ensuring fresh, high-quality, and cost-effective in Frozen, Sauces, Spices& Condiments Fruits & Vegetables, Bakery, Rice, Pasta, Noodels, Dairy, Egg, Oil, Cheese, Fresh Seafood, Fresh Chicken, Fresh Meat, Packed& Canned Food procurement. 2. Manage inventory and shelf life to reduce waste and improve turnover. 3. Plan and execute procurement based on client needs, ensuring timely and stable supply. 4. Oversee product operations, including listings, descriptions, promotions, and quality updates. 5. Optimize costs and enhance profit margins through negotiation and process improvements. Requirements: 1. B2B foodservice procurement experience in Riyadh, familiar with hotel, restaurant, and supermarket needs. 2. Knowledge of Riyadh’s key wholesale markets and local supply chains. 3. have 1+ years of fruit and vegetable procurement experience. 4. Strong market insight, cost control, negotiation, and supplier management skills. 5. Proficiency in English and Arabic for daily communication. Salary: SAR 9000+ Per Month, depends on experience

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Completed high school certificate or equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling Application Link: https://jobs.hilton.com/emea/zh/job/HOT0BTD8/Receptionist