F&B Service Program

At Six Flags Qiddiya City, the Operator – Attraction Operations will ensure the safe, efficient, and enjoyable operation of rides and attractions. This role is responsible for managing the daily functionality of assigned attractions, assisting guests, and upholding safety standards to deliver a world-class entertainment experience. The Operator will be a critical team member within the Attractions Operations Department, working closely with colleagues to maintain smooth operations. JOB-SPECIFIC: ▪ Operate rides and attractions in accordance with standard operating procedures and safety guidelines. ▪ Conduct pre-opening and closing checks to ensure all equipment is in working order. ▪ Start, stop, and reset attractions as needed, following all protocols to ensure a seamless experience. ▪ Monitor ride performance and notify supervisors of any technical or operational issues. ▪ Greet guests with a welcoming attitude and provide clear instructions on ride requirements and safety protocols. ▪ Ensure all guests meet attraction requirements, such as height, weight, and health conditions, before boarding. ▪ Address guest inquiries, concerns, or feedback in a friendly and professional manner. ▪ Assist with queue management and crowd control, ensuring a safe and enjoyable environment. ▪ Respond to ride emergencies or malfunctions promptly, following park emergency protocols. ▪ Work closely with other team members to ensure smooth ride transitions and efficient operations. Requirements Education: A minimum of a high school diploma or equivalent is required. Experience: 0-1 years of experience in a customer service, hospitality, or operations role. Previous experience in amusement parks, entertainment venues, or similar settings is a plus. Skills: Ability to learn attraction-specific controls and procedures. Ability to work in a fast-paced environment. Strong customer service skills, including clear communication, patience, and friendliness. Ability to follow safety protocols and identify potential risks. Teamwork-oriented mindset, working collaboratively with colleagues to achieve operational goals. capable of standing for extended periods and performing light physical tasks. Languages: Fluent in English. Core Competencies: Self-Actualization & Fulfilment: Proficiency Level – EXCELLENT Team Synergy & Development: Proficiency Level - EXCELLENT

Experienced UI/UX and Graphic Designer with 7+ years in design, WordPress development, SEO, and IT management. Skilled in creating responsive, user-friendly, and optimized websites. Proven ability to lead IT operations in the hospitality sector while delivering creative digital solutions that boost engagement, performance, and business efficiency.

JOB DESCRIPTION An IT Supervisor will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. What will I be doing? As the IT Supervisor, you will be responsible for performing the following tasks to the highest standards: • Assist superior to maintain hotel software and hardware. • Solve technical and operational problems according to user reports. • Follow the instructions of the Information Systems Manager for computer technical hardware and software operations. • Perform any other reasonable duties and duties as assigned. • Ensure that any system user permission has been authorized before opening, monthly audit user use report, ensure that it has been used correctly. • Solve guest IT questions with minimum risk and improve guest satisfaction according to defined criteria. • Ensure ownership of all hotel data and ensure that data is backed up in a timely manner. • Provide IT support to other Hilton hotels as required and conduct IT cross-training with other hotels. • Ensure that the security of hotel data is consistent with stated standards and best practices. • Access controls are consistent with stated standards and best practices to ensure room access registration and safety. • Complete disaster recovery drills regularly to familiarize operational departments with manual bookkeeping procedures. • Identify, evaluate and implement local solutions to the extent agreed by the Regional Deputy General Manager of Information Technology. • Adhere to hotel safety policies, emergency rules and procedures. What are we looking for? An IT Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • University degree, majoring in IT, with relevant certificate(s). • Proficient in Microsoft Office applications. • Good communication and interpersonal skills. • Proficient in English to meet business needs.

The IT Manager is responsible for providing daily support for the IT systems of the entire hotel's business systems, office systems, computer networks, and telephone systems. What are my specific responsibilities? As an IT Manager, you will be responsible for overseeing the IT department to ensure high-quality IT services for the hotel and its guests. These tasks must be completed timely within budget and in compliance with IT operational standards. Specifically, the IT Manager is expected to carry out the following duties to the highest standards: Ensure reliable operational support for internal hotel IT systems and users at all times, minimizing system disruptions Manage the daily operations of the IT department Stay updated on and apply product knowledge to ensure optimal system utilization Maintain comprehensive knowledge of legal requirements related to IT management and security Handle IT issues efficiently and thoroughly Identify current and future system needs and provide solutions for identified requirements Build strong internal working relationships with all departments of the hotel What qualities are we looking for? Hilton IT Managers always prioritize guest interests and work closely with other team members. To succeed in this role, your attitude, behavior, skills, and values should meet the following criteria: Experience in IT management, preferably in the hospitality, leisure, and/or service industries Proficiency with all Microsoft systems Familiarity with hotel applications such as Fidelio and Micros is preferred Excellent organizational and interpersonal skills Up-to-date technical capabilities and knowledge of the latest technologies Comprehensive understanding of IT architecture trends and technologies, including networks, databases, business applications, and development methodologies Ability to plan ahead and develop contingency plans when necessary Strong teamwork skills, attention to detail, and a positive attitude Awareness of team member and personal development

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Completed high school certificate or equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling Application Link: https://jobs.hilton.com/emea/zh/job/HOT0BTD8/Receptionist

Bachelor's graduate in English language, I have extensive practical experience in the fields of accounting and finance, information technology, and sales. I possess strong skills in financial account management, auditing, and using a variety of advanced accounting systems such as QuickBooks, Odoo, SAP, and Pro Onex. In addition, I have advanced capabilities in computer maintenance, database management (Oracle, SQL), and sales and marketing management. I am seeking a job opportunity through which I can utilize my diverse skills in leadership, problem-solving, and working under pressure to contribute to achieving the company's goals.