Operator Plant

Who Are We❓ Step into the world of Mrsool—where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store. What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. Using Generative AI, we analyze customer instructions in real-time and search across 100,000+ restaurants and stores to find exactly what they need. Our cutting-edge technology, combined with a vast fleet of dedicated on-demand couriers, ensures fast and reliable delivery—no matter how far or remote the location may be. But don’t just take our word for it—Mrsool is consistently rated among the highest of all major delivery platforms, earning top reviews on both the Apple App Store and Google Play Store. Our commitment to a flawless, personalized experience has earned the trust of millions across the region, making Mrsool the go-to delivery app for a generation that demands both convenience and excellence. Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button. The Job in a Nutshell💡 We’re looking for someone who can be the go-to person for our vendors,from the moment they join us, all the way to making sure their operations run smoothly every day. As a Vendor Operations Coordinator , you’ll handle onboarding, training, and daily support for vendors on our delivery platform. You’ll also work closely with internal teams like Product, Account Management, and Support to make sure our vendors have everything they need to succeed. If you're eager to take on this rewarding opportunity, we’d love to hear from you. Apply today! What You Will Do💡 Own the full vendor onboarding journey, from app installation or device setup to live training sessions Deliver hands-on support to vendors facing issues with orders, app functionality, or technical glitches Collaborate with internal teams (Account Managers, Product, Support) to troubleshoot and resolve vendor pain points Monitor vendor performance and flag issues like high cancellation rates or delayed order handling Coordinate with cross-functional teams to implement operational fixes and ensure long-term improvements Maintain detailed tracking of vendor data using Excel or Google Sheets to support reporting and insights Act as a knowledge hub for vendors, helping them use the Mrsool Vendor Portal to manage menus, reports, and daily operations Requirements What Are We Looking For❓ You have at least 2 years of experience in operations, vendor support, or customer success, ideally in delivery, e-commerce, or tech You’re a natural problem-solver who doesn’t wait for instructions, you take initiative and get things done You’re great with people and can explain things clearly, both in Arabic and English You stay calm under pressure and know how to manage multiple tasks without dropping the ball You’re comfortable using Excel or Google Sheets to organize data, track performance, and build simple reports You’ve worked with tools like Salesforce, Jira, or other support systems, that’s a plus, not a must You’re organized, detail-oriented, and can juggle different priorities without losing focus You’re tech-savvy and enjoy helping others learn how to use apps and dashboards Benefits What We Offer You❗ Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility.  Competitive Compensation: Our compensation packages are competitive and include potential share options for certain roles.  Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment. Autonomy and Mentorship: You’ll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth. Working Hours: 5 days a week, 8 working hours and 1 hour lunch break.

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution Few positions are based out of New Delhi and hence we are inviting applications from Delhi based Candidates. Candidates with prior customer service experience will be preferred. Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Specialty Sales; Field Sales; GSP Management; Field/ Territory Sales; Supply Chain; Domestic/ Local Coverage for EG/ ER; Sales Calls; Customer Acquisition & Retention; Pre-Sales; Customer Proposal Creation; Pricing Proposal; Account Activation; Post-Sales; Competition Monitoring Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise. Presentation Skills;Influencing & Persuasion Skills;Negotiation Skills;Written & Verbal Communication Skills;Networking Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Inside Sales; Sales Outbound Calls; Find; Grow & Keep Customers; Lead Generation; Pricing Proposal; Account Activation; General Account Management; iSell Reporting Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Influencing & Persuasion Skills; Written & Verbal Communication Skills; Team Working Skills;Interpersonal Skills; Microsoft Office & PC Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Roles & Responsibilities · Minimum 3–5 years’ experience as a Sous Chef in hot kitchen operations with international cuisine, preferably in A La Carte outlets within 5 Star hotels. · Strong expertise in preparing meat, poultry, seafood, sauces, and daily specials to 5-star standards. · Ability to supervise, train, and support a small culinary team. · Creative approach to menu execution while maintaining consistency and quality. · Knowledge of food costing, inventory control, and kitchen hygiene standards. · Excellent understanding of HACCP, hygiene, and food safety practices. Desired Candidate Profile Culinary degree/diploma preferred. Education Diploma(Hotel Management), Bachelor of Hotel Management(Hotel Management) Nationality Indian

Key Responsibilities -Equipment Preparation and Setup Prepare and set up machines according to production requirements, ensuring proper operation. -Operation and Monitoring Operate machinery during production and continuously monitor performance to ensure efficiency and product quality. -Quality Inspection Regularly inspect produced products to ensure they meet quality standards and promptly address any defects. -Maintenance and Cleaning Perform daily equipment maintenance and cleaning to keep machines in good condition and reduce downtime. -Troubleshooting and Repairs Conduct basic troubleshooting and repair of equipment when issues arise, and coordinate with technicians if needed. -Record Keeping and Reporting Accurately record production data and machine performance, and report any abnormalities to supervisors. -Compliance with Safety Regulations Strictly follow operational procedures and safety standards to ensure personal and team safety. Qualifications / Requirements Education: Typically requires a high school diploma or vocational training; relevant technical certificates are a plus. Experience: At least 2 years of experience in machine operation or a related field. Skills: Familiarity with production processes and machinery; ability to use measuring tools (e.g., calipers, scales); good analytical and numerical skills. Physical Requirements: Good physical stamina and endurance to handle the demands of the job. Communication and Teamwork: Strong communication skills and the ability to work effectively in a team environment.