Negotiable Salary
AlBorg Diagnostics
Jeddah Saudi Arabia
Roles and responsibilities: · Provide technical support and troubleshooting for IT-related issues, including hardware, software, and networking problems · Manage and maintain network infrastructure, including routers, switches, and servers. · Configure and troubleshoot network devices and systems. · Implement and maintain IT security measures. · Assist in the deployment and maintenance of IT systems and applications. · Provide technical support for Laboratory-related software and systems. · Install, configure, and maintain computer hardware, operating systems, and applications. · Monitor and maintain computer systems and networks to ensure optimal performance and security. · Develop and maintain IT documentation, including user manuals and operational procedures · Stay updated on emerging technologies and provide recommendations for improvements in IT processes and systems · Collaborate with other departments to understand their IT needs and provide tailored solutions. · Handle offline & online sharing folders internally offline local area network & Microsoft knowledge. · Handle installation/printer sharing online and VPN configuration for connecting one branch to another with same IP racks setup. · Install cable/crimping, cable tracking and tracing, user remote access/CCTV installation. · Manage NVR configuration, IP telephone configuration and setup biometric configuration and support. · Managing requests through services desk plus sosyetm. Requirements: · Bachelor’s degree in computer science, Information Technology, or a related field. · Minimum of 2 years’ experience in IT support. · Certified CCNA. · Strong knowledge of network protocols (TCP/IP, DNS, DHCP). · Proficiency in troubleshooting hardware and software issues. · Excellent communication and problem-solving skills. · Ability to work independently and as part of a team, ability to travel. · Fluency in English and Arabic.