Soft Services Supervisor

Roles & Responsibilities Follows all relevant security procedures so that work is carried out in a controlled and consistent manner. Follows all day-to-day operations related to own jobs in security to ensure continuity of work. Follows instructions from department manager on guarding a specific area of premises to ensure security. Informs senior colleagues of any emergencies and incidents. Communicates with visitors regarding required passes. Desired Candidate Profile High School degree 0-2 years of experience. Security & Safety Awareness.

Role Purpose The Security Supervisor is an integral part of the facilities management team and supports the security manager in overseeing the operational performance of the service provider within the residential compound to provide a safe and secure environment. The role undertakes all aspects of security services, is customer facing and leads by example by delivering exemplary customer service to internal and external stakeholders to ensure standards and reputations are maintained. Key Accountabilities: Responsible for implementing policies, procedures and work instructions within the security operations and in accordance with the defined certification targets such as ISO 18788 and 14001. Monitor the service providers agreed processes as referenced in the contract and highlight any deviations as part of the daily log. Work closely with the service provider to ensure that workforce deployed are in line with the service agreement and patrolling is in harmony with agreed process and captured through the guard tour system or equivalent. Monitor, report, log, and action in respect to guards consistently being equipped with batons, whistles, flashlights and communication equipment (long range handheld units, cellular telephones). Emergency procedures are available, understood and practiced ensuring the service provider is fully briefed and aware of all related processes. Consistently observe the behavior of guards at the main gate to ensure residents and visitors guests can access the property and receiving a seamless customer experience. Constantly review access control systems to ensure they are functioning properly, and service continuity is applied. Oversee the key control programme and system including storage, allocation, distribution, master key management, conducting regular audits, vacant unit inspection, provision of training etc to ensure the organisation's assets and personnel are safe and secure, and tenants, visitors and management have the necessary access to secured spaces. Ensure measures which have been instated to control the speed of vehicles in the community such as signage, speed bumps etc, are effective, in good working order and being observed by residents, visitors and service providers. Prepare parking violation notices for cars that are improperly or illegally parked and include as part of the daily log for the tenant relations team to process the following day. Supervise the management, control and coordination all deliveries to the compound, including those requited by F&B outlets and operators, service providers and residents. Monitor the use of the public address voice activation system ensuring announcements are pre-recorded, translated, relevant, and clear. Oversee the radio and headset management ensuring correct charging, use protocol, spares, storing, volume levels etc. Encourage, educate, support guards in finding a balance between providing privacy and respect to residents, and being customer focused, facing and a key part of the customer journey and positive compound experience. Communicate with external stakeholders, such as law enforcement agencies and emergency services where required. Takes proactive steps to provide a safe and secure environment for all users of the community. Ensure that the control room is always staffed and report any issues with the monitoring and recording equipment to the FM team. Monitor security systems, including cameras, alarms, and access control systems, to ensure they are functioning properly. Maintain records and prepare reports of work activities including incident, accidents and investigation and submit to the security manager daily. Respond to security incidents, such as breaches, thefts, or other security-related incidents, and takes appropriate action to mitigate the situation. Monitor all reporting and incidents, accident authoring including submission of the daily log and coordination with helpdesk, CAFM etc. collating key information from relevant departments all in accordance with the agreed procedures and data management policies. Ensure that paper or digital timesheets and similar reporting systems are generated and submitted as per agreed time scales. Comply with Osool's Code of Conduct (as set out within the employee handbook) and all relevant business processes, procedures and work instructions to operate with the appropriate safety, quality and governance standards. Exercise a duty of care for your health, safety and welfare, and take all reasonable steps to prevent harm or injury to others by assessing risks and hazards, implementing safety measures, and taking appropriate action when necessary. Promote a positive HSE and information security culture among peers, service providers and all other parties interacting with the Osool brand. Job Requirements: Minimum, holder of bachelor’s degree. Graduate with Minimum 1 Years of Experience Professional Certificates CISSP, CISM, CPP, or similar. Internationally recognised first aid, CPR and AED certificate. Fluent in verbal and written English and Arabic.

Key Responsibilities Inventory Management: Monitor and control stock levels to ensure accurate inventory records and timely replenishment. Warehouse Operations: Oversee the receipt, storage, and dispatch of goods, ensuring adherence to company policies and procedures. Team Supervision: Lead and coordinate warehouse staff, providing guidance and support to ensure efficient operations. Wuzzuf Safety Compliance: Ensure that all warehouse activities comply with health and safety regulations, maintaining a safe working environment. Reporting: Prepare and maintain accurate records and reports related to warehouse activities and inventory levels. Qualifications & Requirements Education: A bachelor's degree in logistics, supply chain management, business administration, or a related field. Wuzzuf Experience: Proven experience in warehouse management or inventory control, preferably within the food or retail industry. Technical Skills: Proficiency in ERP systems and Microsoft Office Suite; experience with warehouse management software is a plus. Wuzzuf Language Skills: Fluency in English; knowledge of Arabic is advantageous. Soft Skills: Strong organizational, communication, and leadership skills; ability to work under pressure and meet deadlines.

Key Responsibilities -Equipment Installation and Commissioning Responsible for the installation, commissioning, and configuration of electrical and instrumentation systems for new equipment, ensuring they meet production requirements. -Routine Maintenance and Troubleshooting Perform preventive and corrective maintenance on electrical and instrumentation equipment, promptly identify and resolve system issues to ensure continuous and safe production. -System Calibration and Testing Use standard testing instruments to calibrate equipment, ensuring accuracy and reliability. -Documentation and Reporting Maintain maintenance records and prepare fault analysis reports to support equipment management and improvement. -Safety and Compliance Follow all relevant safety regulations and operating procedures to ensure a safe working environment. Qualifications / Requirements Education: Technical diploma or degree in Electrical Engineering, Automation, Instrumentation, or a related field. Experience: At least 2 years of experience maintaining electrical and instrumentation equipment in an industrial environment. Technical Skills: Familiar with electrical control systems, PLCs, DCS, VFDs, and other instrumentation equipment operation and maintenance. Certifications: Relevant electrical or instrumentation certifications are preferred. Language and Communication: Good communication skills and ability to collaborate effectively with team members and other departments.

Key Responsibilities -Equipment Preparation and Setup Prepare and set up machines according to production requirements, ensuring proper operation. -Operation and Monitoring Operate machinery during production and continuously monitor performance to ensure efficiency and product quality. -Quality Inspection Regularly inspect produced products to ensure they meet quality standards and promptly address any defects. -Maintenance and Cleaning Perform daily equipment maintenance and cleaning to keep machines in good condition and reduce downtime. -Troubleshooting and Repairs Conduct basic troubleshooting and repair of equipment when issues arise, and coordinate with technicians if needed. -Record Keeping and Reporting Accurately record production data and machine performance, and report any abnormalities to supervisors. -Compliance with Safety Regulations Strictly follow operational procedures and safety standards to ensure personal and team safety. Qualifications / Requirements Education: Typically requires a high school diploma or vocational training; relevant technical certificates are a plus. Experience: At least 2 years of experience in machine operation or a related field. Skills: Familiarity with production processes and machinery; ability to use measuring tools (e.g., calipers, scales); good analytical and numerical skills. Physical Requirements: Good physical stamina and endurance to handle the demands of the job. Communication and Teamwork: Strong communication skills and the ability to work effectively in a team environment.

About the team: Careem Express operates in a high-intensity environment where each member leads efforts across Account Management, Business Development, and Planning, Sales all of which contribute to driving strategic growth. What you'll do: Account Management: Handling accounts and all their daily inquires. Generating Leads: Providing contacts to untapped business through cold callings/emails. Data Analysis: Analyzing Data to enhance decision making in terms of expansion, client experience, general enhancement. Sales: Pitching potential clients and propose Careem Express Value proposition. What you'll need: Saudi national Results-driven and proactive mindset with awesome organizing skills Proven ability to juggle multiple competing priorities and adjust with changing business needs Strong communication skills in Arabic and English (written and spoken) Coop training should be a graduation requirement by the university or college. GPA of 3.5 and higher