Team Leader - Retail Operations

Salla is seeking an experienced Store Manager to oversee our store operations in Makkah. As the Store Manager, you will be responsible for leading our retail team, driving sales performance, and ensuring an exceptional customer experience. Your leadership will be key in maintaining store standards, optimizing inventory, and cultivating a motivated team that aligns with Salla's mission to be the leading e-commerce enabler in the region. Key Responsibilities: Oversee daily store operations, ensuring a high level of customer satisfaction and service standards. Lead, motivate, and manage the store team to achieve sales targets and operational efficiencies. Implement marketing and promotional strategies to drive store traffic and sales. Manage inventory levels, ensuring accuracy in stock management and minimizing losses. Conduct regular performance evaluations, providing coaching and training to enhance team skills. Analyze sales metrics and reports to develop strategies for improvement and increased profitability. Ensure compliance with health and safety regulations and operational policies. Build strong relationships with customers and address any issues that may arise. Requirements Proven experience as a Store Manager or in a similar retail management role. Strong leadership qualities with the ability to motivate and develop a team. Excellent communication and interpersonal skills, with a customer-focused mindset. Proficiency in inventory management and sales reporting. Ability to analyze sales data and make data-driven decisions. Strong organizational skills and attention to detail. Ability to work flexible hours, including weekends and holidays. Knowledge of retail technology and POS systems is a plus. Fluent in Arabic and English.

CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

Roles & Responsibilities Assist in receiving incoming parts shipments, verifying the accuracy of items against packing lists. Help unpack, label, and store parts in their designated locations within the warehouse. Ensure parts are organized and easily accessible for quick retrieval. Assist in picking parts from inventory based on sales orders or internal requests. Pack parts securely for shipment, ensuring they are labelled and documented correctly. Support the preparation of parts for dispatch to customers or service teams. Keep the parts storage area clean, organized, and free from clutter. Assist in maintaining the cleanliness and organization of workspaces and common areas. Support routine maintenance checks on equipment and tools used in the parts department. Work closely with internal departments, including Marketing, Operations, Parts, Service, HR, Finance, Warehouse, and Logistics, to ensure seamless coordination. Undertake additional job roll-related tasks as necessary to support the Companys mission and operations. Carry out additional tasks as requested by management. Basic reading and writing skills. Physically fit to lift and move parts. Able to follow instructions and work as a team. Prior warehouse or helper experience is an advantage.

As part of our ongoing recruitment process, we are building a CV pool for future opportunities in the Retail Operations department at Six Flags Qiddiya City. If you have experience in retail operations and are interested in joining our team, please submit your CV along with a cover letter specifying your areas of expertise and the type of role you are interested in. Key responsibilities: Ensure smooth operations of the retail stores Supervise and train retail staff on customer service, product knowledge, and sales techniques Manage inventory and stock levels Create and maintain visual merchandising standards Implement strategies to achieve sales targets Handle cash transactions and reconcile sales Assist with ordering and receiving of merchandise Collaborate with cross-functional teams to drive operational excellence Maintain a clean and organized store environment Ensure compliance with company policies and procedures Requirements: Prior experience in retail operations Strong leadership and communication skills Excellent customer service orientation Ability to work in a fast-paced environment Flexibility to work evenings, weekends, and holidays Requirements Prior experience in retail operations, strong leadership and communication skills, customer service orientation, ability to work in a fast-paced environment, flexibility to work evenings, weekends, and holidays

Key Responsibilities Inventory Management: Monitor and control stock levels to ensure accurate inventory records and timely replenishment. Warehouse Operations: Oversee the receipt, storage, and dispatch of goods, ensuring adherence to company policies and procedures. Team Supervision: Lead and coordinate warehouse staff, providing guidance and support to ensure efficient operations. Wuzzuf Safety Compliance: Ensure that all warehouse activities comply with health and safety regulations, maintaining a safe working environment. Reporting: Prepare and maintain accurate records and reports related to warehouse activities and inventory levels. Qualifications & Requirements Education: A bachelor's degree in logistics, supply chain management, business administration, or a related field. Wuzzuf Experience: Proven experience in warehouse management or inventory control, preferably within the food or retail industry. Technical Skills: Proficiency in ERP systems and Microsoft Office Suite; experience with warehouse management software is a plus. Wuzzuf Language Skills: Fluency in English; knowledge of Arabic is advantageous. Soft Skills: Strong organizational, communication, and leadership skills; ability to work under pressure and meet deadlines.

About the team Careem Grocery is on a mission to reinvent how people shop for their daily essentials. As an exciting new vertical within Careem (a startup within a startup), we’re in the early stages of building our product. We have plenty of interesting and fundamental challenges to solve to achieve our ambitious What you'll do Lead day-to-day inventory management activities including but not limited to Stock count, inventory adjustments, checks and investigations. Ensure seamless coordination across workstations to maintain flow and meet transfer order SLAs. Improve operational throughput by identifying bottlenecks and optimizing workflows. Manage and motivate a team of pickers, setting clear goals and expectations. Conduct shift planning, task allocation, and productivity management. Run onboarding and continuous training programs on SOPs, systems, and safety procedures. Build and maintain dashboards and trackers to monitor Inventory accuracy. Use data to drive continuous improvement, solve operational problems, and hit performance targets. Leverage system-controlled transactions to minimize deviations. Develop and uphold standard operating procedures (SOPs) to ensure consistency, efficiency, and compliance. Monitor adherence to processes and identify areas for refinement and automation. Support rollouts of new operational initiatives and system changes. Enforce a safety-first culture through regular training, compliance checks, and risk mitigation practices. Maintain inventory accuracy through proper stock count check routines and plans. Investigate stock discrepancies, minimize shrinkage, and manage expired/damaged goods processes. What you'll need 4+ years of experience in Inventory management Familiarity with ERP, WMS systems and digital tools used in day-to-day operations. Experience with dashboarding tools, spreadsheets, and performance analysis. SQL proficiency is a strong plus for extracting and working with operational data. Solid understanding of warehouse best practices, including inventory control, slotting, and space optimization. Hands-on, proactive, and solution-oriented — you’re comfortable on the warehouse floor, store environment and thrive under pressure. Strong communication skills, with the ability to train, motivate, and drive accountability within your team. What we’ll provide you We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to: Work and learn from great minds by joining a community of inspiring colleagues. Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential. Explore new opportunities to learn and grow every day. Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.) Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.