Group Reservations Manager (Restaurants)

Awtad, a premier real estate company in Saudi Arabia, is seeking a dedicated and personable Building Receptionist to join our team. In this role, you will serve as the face of the company, creating a positive first impression for all visitors and ensuring smooth operations at the front desk of our building. Your commitment to providing exceptional customer service will be key to enhancing the experience of clients, tenants, and guests in our properties. Awtad prioritizes integrity, innovation, and excellence in the real estate sector, and as a Building Receptionist, you will play an essential role in supporting these values by offering a welcoming environment to all who enter our premises. You will be responsible for managing the front desk, responding to inquiries, and providing administrative support to ensure efficient daily operations. Your strong communication skills, organizational ability, and proactive attitude will contribute to maintaining a positive atmosphere within the building, making it an attractive place for businesses and their clients. Responsibilities Greet and assist visitors, tenants, and clients courteously and professionally. Answer, screen, and forward incoming phone calls while providing accurate information. Monitor and manage visitor access, ensuring security protocols are followed. Maintain a clean and organized reception area, reflecting a welcoming atmosphere. Handle inquiries and direct them to the appropriate department as necessary. Assist with scheduling appointments and coordinating meetings within the building. Manage incoming and outgoing correspondence, including mail and packages. Provide general administrative support to various departments as needed. Coordinate with maintenance and service teams to address building-related issues promptly. Assist in preparing reports, presentations, and other documents as required. Stay informed about the building, its services, and company policies to assist tenants effectively. Build and maintain positive relationships with tenants and colleagues. Requirements High school diploma or equivalent qualification required; additional education in office administration or hospitality is a plus. Proven experience as a Receptionist or in a similar customer-facing role. Exceptional communication skills, both verbal and written. Professional appearance and demeanor. Strong organizational and multitasking skills. Ability to handle sensitive information with discretion and professionalism. Proficiency in MS Office applications and office equipment. Excellent problem-solving capabilities and attention to detail. Able to work effectively both independently and as part of a team. Flexibility to adapt to changing situations and priorities. Knowledge of the real estate industry is beneficial. Fluency in Arabic is an advantage; proficiency in English is required. Benefits Comprehensive Health Insurance Training and Professional Development Performance-based Bonus Paid Time Off

Maxorb, a leading company in the ec charging vehicles industry, is on the lookout for a dynamic and innovative Electrical Engineer to join our talented team. Responsibilities Design and develop electrical systems for new and existing products. Conduct feasibility studies and analyze electrical systems to improve efficiency. Collaborate with mechanical engineers and product teams to integrate electrical components effectively. Ensure compliance with safety regulations and electrical standards in all designs. Create and maintain documentation for electrical designs and processes. Requirements Bachelor's degree in Electrical Engineering or a related field. Proven experience in electrical design and development in the consumer services sector. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment and communicate effectively. Willingness to continuously learn and adapt to new technologies and methods.

  Job Summary: The Customer Success Manager is a key role within the Customer Success Department, responsible for ensuring customers achieve their desired outcomes while using the company’s products or services. The CSM acts as a trusted advisor, building strong relationships with customers, driving product adoption, and ensuring customer satisfaction and retention. This role requires a proactive, strategic, and customer-focused individual who can balance relationship management with data-driven insights to deliver exceptional customer experiences. Key Responsibilities: 1. Customer Relationship Management: Build and maintain strong, long-term relationships with assigned customers, serving as their primary point of contact. Understand customer goals, challenges, and success metrics to provide tailored guidance and support. Conduct regular check-ins, business reviews, and strategic meetings to ensure customer satisfaction and alignment with their objectives. 2. Onboarding and Adoption: Lead the onboarding process for new customers, ensuring a smooth transition and quick time-to-value. Drive product adoption by educating customers on features, best practices, and use cases that align with their goals. Monitor customer usage and engagement to identify opportunities for increased adoption and value realization. 3. Retention and Expansion: Proactively identify at-risk customers and develop action plans to mitigate churn. Collaborate with the Sales team to identify upsell and cross-sell opportunities, contributing to revenue growth. Ensure high renewal rates by delivering consistent value and addressing customer concerns promptly. 4. Customer Advocacy: Act as the voice of the customer within the organization, sharing feedback and insights with Operation, Marketing, and Sales teams. Advocate for customers’ needs and priorities, ensuring their success is at the forefront of company initiatives. Encourage satisfied customers to participate in case studies, testimonials, and referrals. 5. Data-Driven Insights and Reporting: Track and analyze customer health metrics, such as product usage, support tickets, and satisfaction scores. Provide regular reports on customer success metrics, including retention rates, churn risk, and expansion opportunities. Use data to identify trends, risks, and opportunities for improving the customer experience. 6. Continuous Improvement: Stay up-to-date on industry trends, product updates, and best practices in customer success. Contribute to the development of customer success resources, such as playbooks, training materials, and knowledge base articles. Participate in cross-functional projects to improve processes, tools, and strategies for customer success. Qualifications: *Education: Bachelor’s degree in Business, Marketing, Communications, or a related field (preferred but not required). Experience 3-5 years of experience in customer success, account management, or a related role. Experience in SaaS, technology, or a subscription-based business model is highly desirable. *Skills: Exceptional communication, presentation, and interpersonal skills. Strong problem-solving and strategic thinking abilities. Proficiency with CRM tools (e.g., Salesforce, HubSpot) and customer success platforms (e.g., Gainsight, Totango). Ability to analyze data and translate insights into actionable strategies. Project management and organizational skills to manage multiple customer accounts effectively.

The Contracts Administrator will be responsible for preparing, reviewing, and managing contractual documents, ensuring compliance with company policies, legal requirements, and industry standards. The role includes liaising with internal teams, clients, and suppliers to support contractual negotiations and management Key Responsibilities: Contract Drafting and Review: Prepare, review, and negotiate contracts, ensuring alignment with company objectives and legal requirements. Identify and mitigate contractual risks by implementing appropriate measures. Contract Management: Maintain a database of all active contracts and ensure timely renewal or termination as required. Track key contract milestones, deadlines, and deliverables. Provide ongoing support and interpretation of contract terms to stakeholders. Compliance and Legal Adherence: Ensure all contracts comply with applicable local laws and regulations in KSA. Collaborate with the legal team to address disputes or legal matters related to contracts. Stakeholder Coordination: Actasa point of contact for contractual matters between the company, clients, and suppliers. Facilitate communication to resolve issues and maintain good working relationships. Documentation and Reporting: Keep accurate and up-to-date records of all contractual activities. Generate regular reports on contract status, risks, and opportunities for management review. Process Improvement: Contribute to the development and improvement of contract management processes and templates. Provide training and guidance to internal teams on contract-related matters. Requirements Education: Bachelor's degree in business administration, Law, or a related field. Experience: Minimumof2years of experience in contract administration or a related role. Previous experience in the KSA market is preferred. Skills: Strong knowledge of contract law and legal guidelines in KSA. Excellent organizational and time-management skills. ○ Strong analytical and problem-solving abilities. Proficiency in MS Office Suite (Word, Excel, PowerPoint). Fluency in English; Arabic language proficiency is highly desirable. Soft Skills: High attention to detail. Strong interpersonal and negotiation skills. Ability to work independently and collaboratively in a team environment.

Job Summary: We are seeking an experienced LogRhythm SIEM Deployment Engineer to lead or support the deployment, configuration, and optimization of LogRhythm SIEM solutions across enterprise environments. The ideal candidate will possess strong technical knowledge in security operations, log management, and compliance, along with hands-on experience in implementing LogRhythm for clients. Key Responsibilities: Lead end-to-end deployment of LogRhythm SIEM platform, including planning, architecture design, installation, configuration, and tuning. Integrate log sources from various platforms (Windows, Linux, firewalls, routers, endpoint protection, etc.). Develop custom parsers and log normalization rules. Build correlation rules, alerts, dashboards, and reports based on customer requirements. Conduct use case development, threat detection tuning, and optimization of false positives. Collaborate with SOC teams to ensure effective threat monitoring and incident detection. Document implementation procedures, configuration guides, and troubleshooting steps. Provide knowledge transfer and training to internal teams or clients. Ensure compliance with industry standards (e.g., NCA ECC, SAMA CSF, ISO 27001). Requirements Required Skills and Qualifications: Bachelor’s degree in Computer Science, Cybersecurity, or related field. 3–7 years of experience in SIEM deployment and cybersecurity. Proven experience with LogRhythm SIEM deployment in enterprise environments. Strong understanding of log analysis, incident response, and threat detection. Familiarity with log source integration: Windows Event Logs, Syslog, NetFlow, etc. Scripting experience (PowerShell, Python, etc.) is a plus. Knowledge of cybersecurity frameworks (MITRE ATT&CK, NIST, etc.) is an advantage. LogRhythm certifications (e.g., LogRhythm Deployment Fundamentals, LogRhythm Analyst) are a strong plus. Preferred Certifications: LogRhythm Certified Deployment Engineer CompTIA Security+ / CySA+ GIAC (GCIA, GCIH) CEH or equivalent

The Cyber Analyst performs real time event and incident management processes of SOC, as well as internal security incidents evaluation and response following the event management guidelines and policies of SOC. Real-Time Event & Log monitoring and analysis using leading SIEM Technology Security Incidents identification and 1st-level investigation Escalation to Level 2 Analysts for incident response Requirements Bachelor's degree in Computer Science or relevant field Master’s degree in Information Security is desired Ability to work on a flexible, rotational 24x7x365 schedule Ability to follow processes and procedures and prioritize tasks Knowledge and understanding of standard & modern attack techniques and strong awareness of the current threat landscape is desired Knowledge of TCP/IP, Linux and Windows infrastructures and basic network security architecture concepts Excellent verbal and written communication skills in English Analytical and troubleshooting skills on short timeframes No prior working experience with SIEM/Log Analysis is required, but it will be considered a plus Benefits Dynamic and respectful environment – our people are the core of our business, we value each and every individual and support initiatives, promoting agility and work/life balance. Continuous coaching – work with passionate people and receive both theoretical as well as hands-on training Career development. Expand your career internationally and work alongside knowledgeable people from diverse cultures and backgrounds A competitive compensation package dependent upon your experience and qualifications. We’re focused on rewarding effοrts. Our salaries and benefits package will keep you motivated throughout your career