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Our Culture: At Hulool Zaintech for Information Technology we are proud of our culture and how it drives everything we do. We are looking for individuals who share our values and want to be part of a unique and engaging culture that revolves around collaboration and innovation. If you are looking for a role where you can drive engagement and excellence across teams through commitment and collaboration, and are someone who is customer-centric and appreciates an organization with uncompromised integrity that focuses on employee engagement then read on to learn more about how you can become part of the Hulool Zaintech family. Our Code of Conduct At Hulool Zaintech for Information Technology we strictly adhere to our code of conduct, which is there to serve as a moral compass, offering a framework for responsible behaviours and enabling ethical choices that cultivate positive relationships and a better future. It also outlines policies, standards, and procedures for our global operations, promoting integrity and ethical excellence across the countries we engage with. Every year, all employees are required to review, comprehend, confirm, and adhere to the code of conduct. Additionally, all newly hired employees are subject to the same as part of their onboarding process. The Head of Cybersecurity directs cybersecurity work within an organization, establishes vision and direction for its cybersecurity and related strategies, resources and activities and advises the leadership on the effective management of the organization’s cyber risks  Duties and Responsibilities: Effectively communicate financial aspects of cybersecurity related activities to senior management.  Collaborate with stakeholders to ensure business continuity and disaster recovery programs meet organizational requirements.  Effectively manage vulnerability remediation  Supervise and effectively assign work to staff working on cybersecurity related tasks.  Allocate resources to cybersecurity roles.  Promote awareness of cyber policy and strategy as appropriate among the organization's management.  Work with stakeholders to develop cybersecurity policies and associated documentation in alignment with the organization's cybersecurity strategy.  Align the organization's cybersecurity strategy with its business strategy  Carry out a cybersecurity risk assessment  Work with others on policies, processes and procedures relating to cybersecurity and privacy.  Ensure that appropriate controls are in place to effectively mitigate risk and address privacy concerns during a risk assessment process.   Work with others to implement and maintain a cybersecurity risk management program  Ensure sound principles are reflected in the organization's mission, vision and goals  Obtain resources to develop and implement effective processes to meet strategic cybersecurity goals.   Understand and communicate an organization's cybersecurity status during legal and regulatory scrutiny.  Promote and demonstrate the value of cybersecurity to stakeholders within an organization.  Communicate effectively with third parties in the event of a cybersecurity incident.  Review the effectiveness of the organization's cybersecurity controls against its strategic goals.  Manage the regular review and maintenance of the organization's cybersecurity policy and associated documentation.   Ensure that appropriate actions are taken to mitigate the risk in the event of a cybersecurity incident.  Advocate cybersecurity related topics with senior management, to ensure the organization's strategic goals include cybersecurity.  Ensure that organizational cybersecurity strategy is effectively addressed by cybersecurity policies and related documents.  Ensure cybersecurity requirements of all information technology systems are determined.  Develop and maintain appropriate cybersecurity policies and related documentation to ensure the organization's critical infrastructure is appropriately protected.  Collaborate with stakeholders in the organization and with third parties when identifying future cybersecurity strategy requirements.  Identify and recruit appropriately skilled resources to address cybersecurity activities within the organization.  Attend and present at international cybersecurity events.  Obtain relevant resource to implement and maintain the cybersecurity aspects of an effective business continuity plan.  Develop and maintain a cybersecurity strategy that aligns to the organization's business strategy.  Ensure that cybersecurity requirements for IT are aligned with the organization’s cybersecurity strategy.  Manage financial aspects of cybersecurity, including budgeting and resourcing.   Knowledge Knowledge of network components, their operation and appropriate network security controls and methods.  Knowledge and understanding of risk assessment, mitigation and management methods.   Knowledge of relevant cybersecurity aspects of legislative and regulatory requirements, relating to ethics and privacy.  Knowledge of the principles of cybersecurity and privacy.  Knowledge of cybersecurity related threats and vulnerabilities.  Knowledge of the likely operational impact on an organization of cybersecurity breaches.  Knowledge of vulnerabilities in applications and their likely impact.  Knowledge of cybersecurity aspects of business continuity and disaster recovery planning and including testing.  Knowledge of system and application security threats and vulnerabilities.  Knowledge of security system design tools, methods and techniques.  Knowledge of the components of a network attack and their relationship to threats and vulnerabilities.  Knowledge of best practices for supply chain risk management.  Knowledge of the national cybersecurity regulations and requirements relevant to the organization.  Knowledge of cybersecurity threats, risks and issues posed by new technologies and malicious actors.  Knowledge of the organization's risk management processes.  Knowledge of cybersecurity best practices for IT supply chain management.  Knowledge of critical information systems that were designed with limited technical cybersecurity controls.  Knowledge of potential vulnerabilities in all network equipment and how it is used  Knowledge of cybersecurity vulnerabilities across a range of industry standard technologies.  Knowledge of penetration testing and red teaming principles, tools and techniques  Knowledge of public sources detailing common application security risks and mitigations.  Knowledge of how capture the flag and other cybersecurity related exercises and competitions can assist in improving practical skills. Skills Skill in determining the normal operational state for security systems and how that state is affected by change.  Skill in effectively communicating with all levels of staff.  Skill in identifying new cybersecurity threats in a timely manner.  Skill in developing policies which reflect the organization's business and cybersecurity strategic objectives.  Skill in evaluating the viability and legitimacy of suppliers and products.   Skill in continually identifying new technologies and their potential impact on cybersecurity requirements.   Skill in using critical thinking to recognize organizational challenges and relationships.  Abilities Ability to demonstrate critical comprehension of documentation.  Ability to use experience to understand poorly written policies.  Ability to understand and relate legislative, regulatory and contractual requirements to the cybersecurity objectives of the organization.  Ability to communicate technical and planning information at the same level as a stakeholder's understanding.   Ability to apply critical thinking.  Ability to effectively and efficiently prioritize cybersecurity resources.  Ability to align business and security strategies for the benefit of the organization.   Ability to recognize organizational challenges from a business, management and technological perspective.   Ability to relate basic cybersecurity concepts to the impact they may have on an organization.  Ability to apply the organization's chosen framework for describing, analyzing and documenting its IT architecture.   Ability to employ best practice when implementing cybersecurity controls within a system  Ability to develop strategy, policy and related documentation to support business strategy and maintain compliance with legislative, regulatory and contractual obligations. Requirements Bachelor's degree in Cyber Security, Computer Science, or any IT-related field 8+ years of experience

Mirai, a Scopely company, is a video game company located in the vibrant city of Riyadh in Saudi Arabia. Led by a world-class team of global and regional talent with deep experience and passion in games and technology, Mirai is on a mission to bring beloved, industry-defining games to life.  Mirai is a subsidiary of Scopely, a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!," “Star Trek™ Fleet Command,” “Stumble Guys,” “MARVEL Strike Force,” and “Yahtzee® With Buddies,” among others. Recognized multiple times as one of Fast Company’s “World’s Most Innovative Companies,” Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years. Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents. Scopely was acquired by Savvy Games Group in July 2023 and is now an independent subsidiary of Savvy. Established in 2021 by Saudi Arabia's Public Investment Fund (PIF), Savvy Games Group is a games and esports company formed with a mission to drive the long-term growth and development of esports and the broader games industry worldwide. We are seeking a talented and experienced Senior Finance Specialist to establish and lead the internal Finance function of the Mirai studio headquartered in Riyadh, Saudi Arabia. Description:  The Sr. Finance Specialist will be accountable to the Studio Head of Operations and will liaise with both external finance consulting firms and Scopely international. This role is critical for tracking and reporting of the financial state of the business, while also setting up the accounting and finance function.  This role is hands-on in nature, requiring close collaboration with the Head of Studio Operations and other key stakeholders to drive financial success, while maintaining accurate forecasting, tracking, reporting, and partner relations. Responsibilities: Financial Tracking and Reporting:  Responsible for the financial tracking, accounting and reporting processes. Ensure accurate and timely financial reporting to the Studio leadership and external stakeholders. Develop and maintain financial dashboards and reports to monitor the financial health of the studio. Compliance: Ensure compliance with all local and international financial regulations and standards. Liaise with external auditors and finance consultants to ensure adherence to compliance requirements. Implement and monitor internal controls to safeguard company assets. Financial Planning and Forecasting: Collaborate with the Head of Studio Operations to develop financial forecasts and budgets. Analyze financial data to identify trends, variances, and areas for improvement. Provide financial insights and recommendations to support strategic decision-making. Present monthly and quarterly budgets in conjunction with the KSA leadership approval and prudently manage resources within those budget guidelines Internal Finance Function Setup: Establish and develop the internal accounting and finance function, including policies, procedures, and systems. Implement financial software and tools to streamline finance operations. Collaboration and Communication: Work closely with the CEO and Studio Head of Operations and other department heads to align financial goals with operational objectives. Facilitate communication between the finance team and other departments to ensure financial transparency and accountability. Company Contribution  Play a role in long-term planning, with the view to delivering operational excellence.   Maintain the administration, budgeting, monitoring, reporting, communication and liaison with external Finance partners and Scopely’s finance function.  Requirements Education:  Bachelor’s degree in Finance, Accounting, or a related field. A professional certification (e.g., CPA, CFA) is required. Experience:  Experience: 5+ years of experience in accounting and company finance, with a proven track record in accounting, financial planning, compliance, and reporting. Experience in the KSA region is a must. Experience in mulit-national company is an asset. Skills: Strong an accurate accounting skills Strong understanding of financial regulations and compliance requirements, including tax. Excellent numeracy, analytical and problem-solving skills. Proficiency in financial software and tools including Microsoft and Google suites. Strong relationship and communication skills  Ability to work collaboratively in a fast-paced environment. Attention to detail and high level of accuracy. Effective organizational and time management skills with the ability to meet set deadlines  Process driven with strong structured delivery experience Benefits VIP Medical insurance (employee , parents) Gym allowance. Kids education allowance. Phone allowance.

Job Purpose: We are seeking a highly motivated and skilled Cloud Automation Engineer to design, build, and optimize infrastructure automation solutions across cloud-based and hybrid environments. The ideal candidate will demonstrate expertise with tools such as Ansible, Terraform, and CloudFormation, and will be proficient in establishing robust CI/CD pipelines. This role also focuses on leveraging VMware automation and the Aria stack to deliver scalable, secure, and resilient infrastructure solutions through Infrastructure as Code (IaC) best practices. In addition, hands-on experience with OpenShift, Nutanix platforms, and Hyperscaler environments such as Oracle Cloud Infrastructure (OCI) is highly desirable to support the organization's multi-cloud and hybrid-cloud automation strategies. Key Responsibilities: Infrastructure Automation & Orchestration Develop and maintain reusable and scalable IaC templates using tools like Terraform, Ansible, and CloudFormation. Automate provisioning, configuration, and management of cloud infrastructure across public, private, and hybrid cloud environments. Implement and manage infrastructure automation solutions by leveraging VMware tools and the Aria stack. Enable policy-as-code practices to ensure compliance and governance across automated deployments. Manage OpenShift clusters to support containerized application environments. CI/CD Pipelines Design and manage CI/CD pipelines for automating the build, test, and deployment of infrastructure and application code. Integrate automated testing and quality gates to ensure reliability and performance of deployments. Collaborate with DevOps and development teams to streamline the software delivery lifecycle. Cloud Platform Management Work with platforms such as OCI and Google Cloud to deploy and optimize cloud infrastructure. Use IaC tools to support multi-cloud and hybrid cloud strategies. Enable cloud-native architecture and containerized environments using Kubernetes and Docker. Utilize VMware automation tools to enhance operational efficiency and deliver self-service capabilities. Integrate and automate solutions across Nutanix platforms and hyperscaler environments such as Oracle Cloud Infrastructure (OCI). Monitoring & Optimization Monitor infrastructure performance and implement auto-scaling and self-healing mechanisms. Identify and automate repetitive operational tasks to enhance efficiency and reduce downtime. Troubleshoot infrastructure issues and ensure high availability and disaster recovery readiness. Collaboration & Documentation Collaborate with development, operations, and security teams to align infrastructure automation with business goals. Maintain clear and detailed documentation of automation scripts, pipelines, and architecture. Provide training and mentorship to team members on IaC tools and best practices. Required Skills & Qualifications: Technical Expertise: Advanced knowledge of Ansible, Terraform for IaC implementation. Strong experience with CI/CD pipelines using tools such as Jenkins, GitLab CI/CD, or GitHub Actions. Proficiency in scripting languages like Python, Bash, or PowerShell. Experience with VMware automation platforms and the Aria stack to support cloud and virtualization initiatives. Experience working with Nutanix environments (AHV, Prism, Calm) for infrastructure automation. Familiarity with version control systems like Git and GitOps workflows. ·       Nice to Have: o   Hands-on experience with at least one major cloud provider Hyperscaler as OCI o   Solid understanding and Administration of containerization tools like Docker and orchestration platforms such as Red Hat OpenShift.   ·       Soft Skills: Strong analytical and problem-solving skills with a proactive mindset. Excellent written and verbal communication skills. Ability to work collaboratively in a fast-paced, team-oriented environment. Experience: Minimum 3 years of experience in infrastructure automation on VMware Private Cloud Stack or Public Cloud OCI Platform, Cloud Engineering, or DevOps roles. Proven experience in deploying and managing IaC at scale with Terraform and Configuration Management using Ansible. Certifications Certifications in Terraform (HashiCorp Certified: Terraform Associate), OCI, or Kubernetes (CKA/CKAD/OpenShift Specialist Ex280) VMware Certifications Nutanix Certified Associate (NCA) and Nutanix Certified Professional - Multicloud Infrastructure (NCP-MCI)

SWATX is searching for a highly skilled Senior Complaints Specialist to join our dynamic team. In this role, you will be responsible for managing customer complaints efficiently and effectively, ensuring that each concern is addressed in a timely manner and aligns with our commitment to customer satisfaction. You will also identify root causes, implement corrective actions, and communicate with stakeholders to enhance our service quality. Your expertise will play a critical role in analyzing complaints data and trends, making recommendations for improvements, and working closely with various departments to foster a customer-centric culture within the organization. You will be the primary point of contact for escalated issues, demonstrating exceptional problem-solving abilities and a strong understanding of our products and services. Requirements Education: Bachelor’s degree in Business Administration, Communications, or a related field. Experience: Minimum of 5 years of experience in customer service, complaint resolution, or a similar role, with at least 2 years in a senior or lead capacity. Skills: Excellent verbal and written communication skills, with the ability to handle difficult conversations with empathy and professionalism. Analytical Skills: Strong analytical and problem-solving skills, with the ability to identify trends and develop actionable insights. Interpersonal Skills: Ability to build relationships and collaborate effectively across all levels of the organization. Customer Focus: A strong commitment to customer satisfaction and service excellence. Tools: Proficiency in using customer relationship management (CRM) software and Microsoft Office Suite. Certifications: Relevant certifications in customer service or complaint management are a plus.

Job Purpose: We are seeking an experienced and dynamic Cloud Engineer specializing in hyper-scaler cloud platforms, preferably Oracle Cloud Infrastructure (OCI) , OCVS, and GCP. The ideal candidate will have a strong technical background combined with exceptional consulting skills to deliver tailored cloud solutions to our clients. Role and Responsibilities Design, implement, operate, manage and optimize cloud solutions Configure and deploy cloud resources, ensuring high availability, security, and scalability. Collaborate with stakeholders to understand business objectives and translate them into technical requirements. Conduct cloud assessments, identifying opportunities to improve performance and reduce costs. Implement best practices for cloud operations, governance, and compliance. Deliver technical workshops and training sessions for clients and internal teams. Stay updated with the latest features and advancements in OCI, GCP, and other hyper-scaler platforms. Qualifications and Education Requirements Educational Background: Bachelor’s degree in Computer Science, Engineering, or a related field. Experience: Minimum 5 years of hands-on experience on one of the hyperscalers (OCI – OCVS - GCP) Excellent troubleshooting and innovative problem-solving abilities, as well as the ability to act quickly. Good understanding of Containers, Docker, and Kubernetes. Demonstrates the highest level of detail orientation and organizational skills. Solid understanding of cloud architecture, networking, security, and best practices. ITIL Certified. Solid understanding of cloud practice for backup and DR deployments. Proven track of successful deployments and managed services. This role might require working outside of business hours and during weekends and travel outside of Egypt for a prolonged period of time Preferred banking experience

Job Purpose: We are seeking an experienced and dynamic Cloud Engineer specializing in hyper-scaler cloud platforms, preferably Oracle Cloud Infrastructure (OCI) , OCVS, and GCP. The ideal candidate will have a strong technical background combined with exceptional consulting skills to deliver tailored cloud solutions to our clients. Role and Responsibilities Design, implement, operate, manage and optimize cloud solutions Configure and deploy cloud resources, ensuring high availability, security, and scalability. Collaborate with stakeholders to understand business objectives and translate them into technical requirements. Conduct cloud assessments, identifying opportunities to improve performance and reduce costs. Implement best practices for cloud operations, governance, and compliance. Deliver technical workshops and training sessions for clients and internal teams. Stay updated with the latest features and advancements in OCI, GCP, and other hyper-scaler platforms. Qualifications and Education Requirements Educational Background: Bachelor’s degree in Computer Science, Engineering, or a related field. Experience: Minimum 5 years of hands-on experience on one of the hyperscalers (OCI – OCVS - GCP) Excellent troubleshooting and innovative problem-solving abilities, as well as the ability to act quickly. Good understanding of Containers, Docker, and Kubernetes. Demonstrates the highest level of detail orientation and organizational skills. Solid understanding of cloud architecture, networking, security, and best practices. ITIL Certified. Solid understanding of cloud practice for backup and DR deployments. Proven track of successful deployments and managed services. This role might require working outside of business hours and during weekends and travel outside of Egypt for a prolonged period of time Preferred banking experience