Air Freight Specialist

Who Are We❓ Step into the world of Mrsool—where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store. What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. Using Generative AI, we analyze customer instructions in real-time and search across 100,000+ restaurants and stores to find exactly what they need. Our cutting-edge technology, combined with a vast fleet of dedicated on-demand couriers, ensures fast and reliable delivery—no matter how far or remote the location may be. But don’t just take our word for it—Mrsool is consistently rated among the highest of all major delivery platforms, earning top reviews on both the Apple App Store and Google Play Store. Our commitment to a flawless, personalized experience has earned the trust of millions across the region, making Mrsool the go-to delivery app for a generation that demands both convenience and excellence. Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button. The Job in a Nutshell💡 As a Logistics Specialist, you'll be the backbone of our supply chain operations , ensuring that goods move smoothly, efficiently, and cost-effectively from point A to point B. You'll coordinate shipments, optimize logistics partners, resolve delivery issues, and ensure compliance with all regulatory requirements. Your goal? Deliver the right product, to the right place, at the right time , every time. What You Will Do💡 As a Logistics Specialist at Mrsool, you will play a key role in enabling seamless last-mile delivery operations for our E-commerce partners. Your core mission is to ensure fast, reliable, and cost-effective order fulfillment that meets both SLA targets and customer expectations. Coordinate daily logistics operations to support partner stores and ensure timely order pickup and delivery. Monitor delivery performance, address delays or failures, and proactively resolve operational bottlenecks. Work closely with fleet operations and customer support teams to maintain service quality. Manage shipment data, generate reports, and track performance against key logistics KPIs. Ensure all logistics-related SLAs are met for each partner, and escalate critical issues when needed. Support onboarding of new merchants from a logistics perspective, ensuring a smooth go-live process. Collaborate with tech and product teams to suggest improvements to logistics tools and workflows. Maintain strong communication with E-commerce clients to align on logistics needs and resolve any escalations. Requirements What Are We Looking For❓ We're looking for a detail-oriented, solution-driven Logistics Specialist who thrives in a fast-paced, tech-enabled environment. You should have a solid understanding of logistics operations , especially last-mile delivery , and a passion for serving E-commerce businesses with precision and urgency. 2+ years of experience in logistics, last-mile operations, or supply chain (E-commerce experience is a big plus). Strong coordination and problem-solving skills; able to manage multiple shipments and issues in real-time. Familiarity with logistics tools, dashboards, and basic data reporting (Excel, Google Sheets, or internal systems). Excellent communication skills to liaise with internal teams, couriers, and E-commerce partners. Ability to work under pressure and make quick, informed decisions. High ownership mindset and accountability for daily service levels. Fluent in Arabic and professional proficiency in English. Who Will Excel❓ Experience working in a tech startup or fast-scaling environment. Understanding of SLA-driven operations and customer experience metrics. Exposure to logistics automation tools or delivery management platforms. Benefits What We Offer You❗ Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility.  Competitive Compensation: Our compensation packages are competitive and include potential share options for certain roles.  Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment. Autonomy and Mentorship: You’ll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth. Working Hours: 5 days a week, 8 working hours and 1 hour lunch break.

Expeditor - Hospitality and Construction Logistics Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginningDHL Global Forwarding has an opening for a Expeditor - Hospitality and Construction Logistics in Riyadh, Saudi Arabia. Join us in connecting people and improving lives! In this Expeditor - Hospitality and Construction Logistics position Serve as the primary point of contact for hospitality clients and their procurement consultants Maintain proactive communication with clients, providing timely shipment updates, addressing concerns, and offering solutions Prepare and submit client quotations in coordination with pricing and operations teams Logistics Coordination & Shipment Management Develop and execute detailed logistics plans for FF&E and OS&E shipments across air, sea, and land Monitor shipment status and share regular tracking updates with clients Follow up with freight carriers, customs clearance teams, and internal stakeholders (Air Freight, Ocean Freight, SABER, Transportation, etc.) to ensure timely movement and delivery Coordinate last-mile delivery with site operation team for smooth on-site delivery Purchase Order & Vendor Management Track and manage client purchase orders from procurement to delivery Liaise with procurement consultants and suppliers to ensure accuracy and readiness of goods Manage relationships with logistics vendors and service providers to ensure quality service and cost control Resolve supplier or carrier-related issues in a timely manner Billing & Collections Ensure timely billing and invoicing for services provided. Coordinate with the credit department for payment follow-ups and collections. Customer Service & Problem Solving Ensure high standards of customer service by maintaining responsiveness and professionalism. Take ownership of customer issues and drive resolution with internal and external teams. Make real-time decisions to adapt to changing circumstances on the ground. · Practical knowledge of FF&E and OS&E logistics · Excellent interpersonal and stakeholder coordination abilities · Ability to manage multiple priorities and make on-the-spot decisions · Situational adaptability and proactive problem solving · Acts responsibly. Can be counted on to keep commitments · Provides both verbal and written information in a timely, clear and concise manner. Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive Make real-time decisions to adapt plans and resources as needed based on project dynamics. Ensure service continuity and client satisfaction despite changing conditions or unforeseen issues Now, here is what we need from you! Education Level Bachelor’s degree in Logistics, Supply Chain Management, or International Business. Experience Level · Minimum 5 years of experience in freight forwarding industry · Strong understanding of hospitality logistics, import/export rules, and clearance processes. · Advanced skills in Excel, ERP/CRM systems, and freight tracking tools. Excellent interpersonal, negotiation, and problem-solving abilities We offer: Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals. Possible further career development Competitive salary

Business Development Manager Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. DHL Global Forwarding has an opening for Business Development Manager in Riyadh. In this specific position you will participate in design and ensure implementation of the business development strategy to generate new/ additional business, maximize profit and grow market share for a defined geographic region in line with business strategy, financial objectives, Group guidelines and policies. Join us in connecting people and improving lives! In this Business Development Manager position You will contribute to developing the business development strategy considering business strategy, financial objectives, Group guidelines and policies. You will draft business development plans and budgets including account management approach and account plans for assigned geographic region. You will monitor revenue generation, profit/ expense objectives and coordinate market and customer growth and retention rate. You will plan and ensure new business development initiatives/ operations and maximize exposure for DHL amongst targeted prospects. You will lead sales team to initiate and establish relationships with targeted prospects. You will deliver market studies and feasibility studies to assess market potential. You will have to prospect new business development opportunities through market research, developing marketing initiatives, etc. You will explore business development opportunities with government authorities and relevant parties. You will identify, pursue, and acquire profitable business relationships with key customers. You will develop major leads, conduct pre-proposal visitations, and assist technical staff with proposal preparation. You will lead negotiations to obtain new customers and support team in difficult negotiations to secure critical sales. You will discuss with peers to communicate sales problems, business observations, prospect feedback, etc. You will understand key trends and developments impacting business and identify change needs in business development plans. You will regularly enhance quality or value of existing business development methods and techniques and resolve problems that may not be clearly defined. You will have to convince external parties such as skeptical clients, institutions, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatory. You will supervise team for achievement of goals by assigning work, timelines, reviewing output and supporting performance management. You will support to recruit, motivate, develop, and coach team members. Now, here’s what we need from you. Bachelor’s Degree or equivalent experience/qualification More than 6 years within the same field Excellent communicator in English, both written and verbal. We offer: Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals. Possible further career development Competitive salary

Responsibilities: 1. Communicate and coordinate daily with cross-functional teams to ensure timely execution of tasks and projects. 2. Track, follow up, and report on operational workflows, KPIs, and deadlines. 3. Collect and analyze operational data using Excel; generate accurate and actionable reports. 4. Assist in preparing reports, presentations, and business documents in Chinese and English. 5. Identify inefficiencies and recommend improvements in processes and systems. 6. Support logistics, procurement, and inventory tracking as needed. 7. Translate and interpret between Chinese and English when necessary for operations-related tasks. Qualification: 1. Fluent in Chinese (Mandarin) and Native in Arabic. 2. Advanced Excel skills (pivot tables, VLOOKUP, formulas, charts). 3. Solid understanding of data analysis and operational reporting. 4. Excellent organizational and follow-up skills. 5. Strong communication skills, both written and verbal. 6. Ability to work independently and in a fast-paced team environment. 7. Must be currently based in Saudi Arabia.

Job Responsibilities: 1. Develop and maintain supplier networks, ensuring fresh, high-quality, and cost-effective in Frozen, Sauces, Spices& Condiments Fruits & Vegetables, Bakery, Rice, Pasta, Noodels, Dairy, Egg, Oil, Cheese, Fresh Seafood, Fresh Chicken, Fresh Meat, Packed& Canned Food procurement. 2. Manage inventory and shelf life to reduce waste and improve turnover. 3. Plan and execute procurement based on client needs, ensuring timely and stable supply. 4. Oversee product operations, including listings, descriptions, promotions, and quality updates. 5. Optimize costs and enhance profit margins through negotiation and process improvements. Requirements: 1. B2B foodservice procurement experience in Riyadh, familiar with hotel, restaurant, and supermarket needs. 2. Knowledge of Riyadh’s key wholesale markets and local supply chains. 3. have 1+ years of fruit and vegetable procurement experience. 4. Strong market insight, cost control, negotiation, and supplier management skills. 5. Proficiency in English and Arabic for daily communication. Salary: SAR 9000+ Per Month, depends on experience

Responsibilities: 1. Assist in developing and maintaining relationships with hotel, restaurant, and supermarket clients under the guidance of the sales supervisor. 2. Understand customer needs and provide timely feedback to the supervisor. 3. Actively participate in market promotion activities targeting the hotel, restaurant, and supermarket industries in accordance with sales strategies and plans4. Assist in identifying and developing new potential clients to expand the customer base. 5. Support the supervisor in analyzing customer needs, collecting customer feedback, and providing support for solutions. 6. Follow up on order processing, maintain communication with the supply chain team to ensure accurate and timely delivery of orders, and enhance customer satisfaction. Requirements: 1. 1-2 years of sales experience, preferably in the fresh supply chain or foodservice industry. 2. Basic knowledge of the fresh supply chain, foodservice, or retail industries, with some understanding of food ingredient distribution. 3. Strong communication skills, capable of conducting basic business discussions with hotel, restaurant, and supermarket clients and accurately conveying information. 4. A team player who can collaborate with colleagues to achieve sales goals. 5. Responsible and detail-oriented, with the ability to work under pressure and thrive in a fast-paced environment. 6. Basic proficiency in Chinese, English, and Arabic. Experience in hotel supplies sales or food ingredient distribution sales is preferred.