Managed L1 Support Engineer

Qiddiya Investment Company is seeking a talented Assistant Manager - Data Engineering to enhance our data capabilities and support our strategic goals. In this role, you will have the opportunity to lead initiatives focused on building scalable data solutions and leveraging cutting-edge technologies to drive data-driven decision making. Your expertise will be crucial in developing and maintaining data pipelines, ensuring high data integrity, and collaborating with cross-functional teams to implement advanced analytics and reporting solutions. Key Responsibilities Develop and maintain comprehensive data models (conceptual, logical, and physical) aligned with business needs. Collaborate with Data Science teams to identify future data requirements and support advanced analytics initiatives. Establish and implement processes and procedures to ensure high-quality service delivery and business continuity. Define and enforce data architecture standards, principles, and best practices to support organizational goals. Lead the design, development, and maintenance of data pipelines, ETL processes, and integration frameworks. Work with cross-functional teams to gather data requirements and build effective, scalable data solutions. Oversee data platform operations, including monitoring, troubleshooting, and performance tuning. Implement robust data security, access controls, and ensure compliance with data privacy regulations. Continuously evaluate and integrate emerging technologies and tools to enhance data engineering practices. Collaborate with IT teams to ensure seamless integration of data platforms with enterprise applications and systems. Partner with the Data Governance & Quality division to embed governance standards across data platforms. Act as a subject-matter expert to provide technical guidance and support to internal stakeholders. optimization of cloud applications, and expertise in cloud security, virtualization, and migration strategies. Requirements Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Engineering, or a related field. 5+ years Experince as a Data Architect or Data Engineering Lead overseeing data design and architecture. In-depth understanding of database structure principles, data mining, and segmentation techniques. Certification in relevant technologies or architecture frameworks is a plus. Strong proficiency in SQL, Python, and modern data engineering tools and frameworks. Experience with cloud data platforms (e.g., AWS, Azure, GCP) and orchestration tools. Solid understanding of data governance, data quality, and data security best practices. Benefits Join Qiddiya's team and enjoy a dynamic work environment that offers growth opportunities, a collaborative culture, and the chance to make a significant impact as our future Playmaker !

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Responsibilities: 1. Handle customer inquiries and support (pre-sale and after-sale) through hotline and other channels. 2. Assist merchants with stock replenishment and follow up on orders. 3. Support sales activities and maintain strong relationships with merchants. 4. Assist with other daily operational tasks as needed. Requirements： 1. Fluent in Arabic and English 2. Basic knowledge of everyday products, vegetables, and meats 3. Passion for customer service and helping others 4. Willingness to work shifts and on holidays

Responsibilities: 1. Assist in developing and maintaining relationships with hotel, restaurant, and supermarket clients under the guidance of the sales supervisor. 2. Understand customer needs and provide timely feedback to the supervisor. 3. Actively participate in market promotion activities targeting the hotel, restaurant, and supermarket industries in accordance with sales strategies and plans4. Assist in identifying and developing new potential clients to expand the customer base. 5. Support the supervisor in analyzing customer needs, collecting customer feedback, and providing support for solutions. 6. Follow up on order processing, maintain communication with the supply chain team to ensure accurate and timely delivery of orders, and enhance customer satisfaction. Requirements: 1. 1-2 years of sales experience, preferably in the fresh supply chain or foodservice industry. 2. Basic knowledge of the fresh supply chain, foodservice, or retail industries, with some understanding of food ingredient distribution. 3. Strong communication skills, capable of conducting basic business discussions with hotel, restaurant, and supermarket clients and accurately conveying information. 4. A team player who can collaborate with colleagues to achieve sales goals. 5. Responsible and detail-oriented, with the ability to work under pressure and thrive in a fast-paced environment. 6. Basic proficiency in Chinese, English, and Arabic. Experience in hotel supplies sales or food ingredient distribution sales is preferred.

Responsibilities: 1. Communicate and coordinate daily with cross-functional teams to ensure timely execution of tasks and projects. 2. Track, follow up, and report on operational workflows, KPIs, and deadlines. 3. Collect and analyze operational data using Excel; generate accurate and actionable reports. 4. Assist in preparing reports, presentations, and business documents in Chinese and English. 5. Identify inefficiencies and recommend improvements in processes and systems. 6. Support logistics, procurement, and inventory tracking as needed. 7. Translate and interpret between Chinese and English when necessary for operations-related tasks. Qualification: 1. Fluent in Chinese (Mandarin) and Native in Arabic. 2. Advanced Excel skills (pivot tables, VLOOKUP, formulas, charts). 3. Solid understanding of data analysis and operational reporting. 4. Excellent organizational and follow-up skills. 5. Strong communication skills, both written and verbal. 6. Ability to work independently and in a fast-paced team environment. 7. Must be currently based in Saudi Arabia.

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies. Responsibilities: Operate as the primary point of contact for key account stakeholders Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners Prepare and guarantee monthly, quarterly and annual sales forecasts Requirements: Bachelor's degree or equivalent experience in Business 3+ years' of relevant work experience Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Excellent written and verbal communication skills Salary: SAR 9000+, depends on experience We are looking for some one who has the minset of startup compnaies has the ability of market We are seeking a candidate who possesses a startup mindset—someone who is adaptable, proactive, and comfortable working in fast-paced, dynamic environments. The ideal candidate will have a strong ability to market new products, explore untapped opportunities, and develop innovative go-to-market strategies.new products and has stratgic thinking.