Team Leader - Guest Operations

At Aquarabia Qiddiya City, The Team Leader - In Park Services will assist in overseeing daily operations within the In Park Services department. This role involves supervising staff, ensuring high standards of Cabana guest service, and maintaining a clean and organized working environment. The Team Leader will work closely with the In Park Services team to meet performance goals, manage inventory, and ensure compliance with health and safety regulations. Requirements Education High school diploma is required, an equivalent diploma in hospitality, culinary arts, or a related field is a plus. Experience 0-3 years of experience in the food and beverage industry, Guest Services operations, hospitality, or a related field. Skills knowledge of inventory management, ordering procedures, and guest services. Knowledge of food safety and hygiene practices, with a certification in food handling being an advantage. Excellent leadership and communication skills, with a positive attitude. Flexibility to work varying shifts, including evenings, weekends. Ability to motivate and manage a team in a fast-paced environment. Ability to handle multiple tasks efficiently while maintaining high service standards. Languages: Fluent in English. Job Responsibilities: ▪ Ensure team members maintain a clean and organized work area, adhering to cleanliness and sanitation standards at all times. ▪ Assist in monitoring daily sales performance and help to identify opportunities for increasing revenue, such as upselling and cross-selling. ▪ Implement and enforce operational procedures to maintain efficiency and productivity and controlling costs. ▪ Conduct regular inspections of Cabana areas to ensure compliance with health, safety, and quality standards. ▪ Lead pre-shift meetings to communicate daily objectives, menu changes, and any relevant operational updates to staff. ▪ Collaborate with the In Park Services and F&B management teams to analyze guest feedback and implement improvements in service quality or menu offerings. ▪ Oversee staff compliance with cash handling, ensuring accurate use of point-of-sale systems and safeguarding revenue. ▪ Assist in organizing and executing special events, promotional activities, and themed experiences, ensuring staff are well-prepared and operations run smoothly. ▪ Serve as the point of contact for staff issues or conflicts, escalating any serious matters to upper management as needed. ▪ Monitor stock levels of perishable and non-perishable items, ensuring timely reordering to prevent shortages while minimizing excess. ▪ Ensure adherence to company policies and procedures regarding uniforms, grooming standards, and overall appearance of In Park Services team members. ▪ Support staff development by identifying training needs and participating in team-building activities to foster a positive work environment. ▪ Perform end-of-day or end-of-shift tasks, including closing registers, securing equipment, and completing administrative paperwork

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Completed high school certificate or equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling Application Link: https://jobs.hilton.com/emea/zh/job/HOT0BTD8/Receptionist

At Six Flags Qiddiya City, the Commis 1 Chef will support kitchen operations in the preparation and delivery of high-quality standard of food across all Food & Beverage outlets. Working alongside senior chefs, this position ensures that dishes are prepared to the highest standard while maintaining strict kitchen hygiene and safety protocols. Responsibilities include basic food preparation, assisting in meal service, and contributing to the overall smooth efficiency of kitchen operations to deliver an exceptional dining experience for guests. Requirements Education High school diploma or equivalent is required. A diploma in Culinary Arts or a related field is a plus. Experience 1-2 years of experience in a professional kitchen or culinary environment. Skills Basic knowledge of food ingredients, food preparation, cooking techniques, and kitchen safety. Excellent communication and teamwork skills. Ability to work in a fast-paced environment, handling multiple tasks while maintaining attention to detail. Familiarity with food safety and hygiene practices. Proficient in using kitchen knives for tasks such as chopping, slicing, and dicing, with a focus on safety. Ability to manage time efficiently during peak service hours, ensuring timely preparation and delivery of meals. Languages: Capable to converse English. Job Responsibilities: ▪ Assist in food preparation by washing, chopping, and portioning ingredients according to the chef's instructions. ▪ Prepare basic dishes such as soups, sauces, salads, and appetizers under the guidance of senior kitchen staff. ▪ Maintain a clean and organized work area, ensuring that all kitchen surfaces, utensils, and equipment are sanitized and meet hygiene standards. ▪ Follow food safety guidelines for storage, handling, and cooking of food items, ensuring compliance with health regulations. ▪ Support senior chefs in daily kitchen operations, helping with the preparation of various dishes and assisting in the cooking process as needed. ▪ Monitor stock levels of ingredients and supplies, notifying senior staff of any shortages or restocking needs. ▪ Assist in plating and garnishing dishes, ensuring that food is presented according to the chef’s specifications. ▪ Support with the setup and breakdown and cleaning of kitchen stations, ensure readiness for operation service times and assist with maintaining our cleanliness standards throughout working areas-including at end of shift. ▪ Participate in kitchen safe practices, including the correct use of heavy commercial kitchen equipment as trained and the safe handling of all hot, sharp or potentially complicated tools and equipments. ▪ Receive and store away deliveries, ensuring that food items are correctly stored and that food items are suitably rotated per company SOP to maintain freshness. ▪ Other duties as assigned by senior chefs.

At Six Flags Qiddiya City, the Operator – Attraction Operations will ensure the safe, efficient, and enjoyable operation of rides and attractions. This role is responsible for managing the daily functionality of assigned attractions, assisting guests, and upholding safety standards to deliver a world-class entertainment experience. The Operator will be a critical team member within the Attractions Operations Department, working closely with colleagues to maintain smooth operations. JOB-SPECIFIC: ▪ Operate rides and attractions in accordance with standard operating procedures and safety guidelines. ▪ Conduct pre-opening and closing checks to ensure all equipment is in working order. ▪ Start, stop, and reset attractions as needed, following all protocols to ensure a seamless experience. ▪ Monitor ride performance and notify supervisors of any technical or operational issues. ▪ Greet guests with a welcoming attitude and provide clear instructions on ride requirements and safety protocols. ▪ Ensure all guests meet attraction requirements, such as height, weight, and health conditions, before boarding. ▪ Address guest inquiries, concerns, or feedback in a friendly and professional manner. ▪ Assist with queue management and crowd control, ensuring a safe and enjoyable environment. ▪ Respond to ride emergencies or malfunctions promptly, following park emergency protocols. ▪ Work closely with other team members to ensure smooth ride transitions and efficient operations. Requirements Education: A minimum of a high school diploma or equivalent is required. Experience: 0-1 years of experience in a customer service, hospitality, or operations role. Previous experience in amusement parks, entertainment venues, or similar settings is a plus. Skills: Ability to learn attraction-specific controls and procedures. Ability to work in a fast-paced environment. Strong customer service skills, including clear communication, patience, and friendliness. Ability to follow safety protocols and identify potential risks. Teamwork-oriented mindset, working collaboratively with colleagues to achieve operational goals. capable of standing for extended periods and performing light physical tasks. Languages: Fluent in English. Core Competencies: Self-Actualization & Fulfilment: Proficiency Level – EXCELLENT Team Synergy & Development: Proficiency Level - EXCELLENT

The Culinary Arts Foundation Certificate programme equips participants with the essential knowledge, skills, and behaviors needed to thrive as a team member in a professional kitchen. This programme equips participants with fundamental culinary skills, including knife techniques, vegetable preparation, and basic fish, meat, and poultry handling. Under supervision, trainees will learn cooking methods such as grilling, frying, baking, and braising, preparing them for entry-level positions like Junior Commis in Qiddiya's F&B establishments. Requirements Eligibility Criteria Nationality: Saudi National Education: High school certificate with a minimum of 60% Years of experience: Not applicable English Proficienecy: Minimum of IELTS Level 4 Availability: Full-time availability and commitment to attend the entire programme Required documents: CV

At Six Flags Qiddiya City, The Chef De Part ie will be responsible for overseeing a specific sect ion of the kitchen, ensuring that preparation and presentation of food is of the highest quality. This role requires previous experience in international cuisines and excellent organizational skills. The CDP will be responsible for managing assigned members of the culinary operations team and as such requires a strong disciplined work ethic, demonstrated food creativity and knowledge, and the ability to competently supervise and motivate multi-cultural team members and support staff. Flexibility to work evenings, weekends and holidays as required. Requirements Education: High School Certification Culinary Degree or Similar work Experience Food Manager Sanitation Certification from Accredited Program such as ServSafe or Highfield PIC Experience: 0-3 years of experience in a similar leadership role Experience in high volume kitchen environments-Restaurants/Hotels/Theme Parks/Sports and Entertainment sectors Skills: Advanced knowledge of food safety and hygiene regulations Ability to work well under pressure and meet tight deadlines. Ability to work collaboratively and effectively as part of a multi-cultural team Core Competencies: Knowledge of large-scale food and beverage operations Able to work in high stress, demanding atmosphere with an international staff Awareness and understanding of culinary trends and plating styles