Applications Operation Specialist

Join Qiddiya Investment Company as a Manager - Smart Park Management System, where you will lead the development and implementation of cutting-edge technology solutions to enhance guest experiences and operational efficiency in our park. Your expertise in smart systems will be vital in creating a seamless integration of technology and services across the park's various offerings. In this role, you will oversee the Smart Park Management System (SPMS), ensuring that it meets the operational needs of the park while providing a user-friendly experience for guests and staff. You will collaborate with various stakeholders, including IT, operations, and guest services, to ensure a cohesive approach to park management. Responsibilities Lead the design, development, and deployment of SPMS, ensuring alignment with park operations and guest experience objectives. Collaborate with the IT Business Relations team to understand business requirements and participate in solution identification and tender processes. Conduct workshops with business users, vendors, and the MSI to translate park operations needs into detailed application designs. Oversee the implementation of SPMS features such as ride performance metrics, live downtime reporting, training management, and guest engagement tools. Ensure seamless integration of SPMS with other systems, such as ticketing, CRM, Park Experience systems. POS, and HR applications. Act as the primary point of contact for SPMS-related IT applications, ensuring alignment with business and operational objectives. Partner with park operations teams, ride operators, and supervisors to ensure SPMS functionalities meet their needs, including incident management, access control, and performance tracking. Provide subject matter expertise on SPMS functionalities and workflows, guiding stakeholders in optimizing processes and enhancing park management. Oversee Level 2 support for SPMS applications, ensuring timely resolution of issues and minimizing disruptions to park operations. Coordinate with vendors to address Level 3 support cases and maintain system performance. Monitor SPMS application performance, identifying and implementing improvements to enhance park efficiency and guest experiences. Manage a small team of specialists focused on SPMS applications, providing guidance, mentorship, and technical expertise. Requirements • A Bachelor's degree or equivalent qualifications in Information Technology or a related discipline. • A minimum of 6 years of experience in IT application design, delivery, and support, particularly in park management systems or analogous technologies. • Practical experience with SPMS functionalities, including ride operations, access control, incident management, and training systems.

Join Qiddiya Investment Company as a Manager - Smart Park Management System, where you will lead the development and implementation of cutting-edge technology solutions to enhance guest experiences and operational efficiency in our park. Your expertise in smart systems will be vital in creating a seamless integration of technology and services across the park's various offerings. In this role, you will oversee the Smart Park Management System (SPMS), ensuring that it meets the operational needs of the park while providing a user-friendly experience for guests and staff. You will collaborate with various stakeholders, including IT, operations, and guest services, to ensure a cohesive approach to park management. Responsibilities Lead the design, development, and deployment of SPMS, ensuring alignment with park operations and guest experience objectives. Collaborate with the IT Business Relations team to understand business requirements and participate in solution identification and tender processes. Conduct workshops with business users, vendors, and the MSI to translate park operations needs into detailed application designs. Oversee the implementation of SPMS features such as ride performance metrics, live downtime reporting, training management, and guest engagement tools. Ensure seamless integration of SPMS with other systems, such as ticketing, CRM, Park Experience systems. POS, and HR applications. Act as the primary point of contact for SPMS-related IT applications, ensuring alignment with business and operational objectives. Partner with park operations teams, ride operators, and supervisors to ensure SPMS functionalities meet their needs, including incident management, access control, and performance tracking. Provide subject matter expertise on SPMS functionalities and workflows, guiding stakeholders in optimizing processes and enhancing park management. Oversee Level 2 support for SPMS applications, ensuring timely resolution of issues and minimizing disruptions to park operations. Coordinate with vendors to address Level 3 support cases and maintain system performance. Monitor SPMS application performance, identifying and implementing improvements to enhance park efficiency and guest experiences. Manage a small team of specialists focused on SPMS applications, providing guidance, mentorship, and technical expertise. Requirements • A Bachelor's degree or equivalent qualifications in Information Technology or a related discipline. • A minimum of 6 years of experience in IT application design, delivery, and support, particularly in park management systems or analogous technologies. • Practical experience with SPMS functionalities, including ride operations, access control, incident management, and training systems.

**Responsibilities: **  - Identify network vulnerabilities.  - Develop and implement cybersecurity plans per SAMA’s framework.  - Monitor network usage for policy compliance.  - Track emerging cyber threats.  - Conduct penetration testing.  - Collaborate with IT to enhance security.  - Document breaches and assess damage.  - Train staff on security best practices.  - Submit SAMA-required self-assessment reports.  - Establish data governance policies.  - Expand governance frameworks company-wide.  - Coordinate cross-departmental data governance.  - Prioritize and implement data governance initiatives.  - Customize regulatory policies as needed.  - Engage stakeholders to improve data quality.  - Monitor and enhance customer data for reporting/analytics.  - Ensure data source availability.  - Submit SAMA reports on time.    Requirements - Saudi national.  - Bachelor’s in computer science or IT.  - 3–5 years in cybersecurity.  - Knowledge of SAMA’s cybersecurity framework.  - Leadership and communication skills.  - Fluency in Arabic and English.  Benefits TBD

**Responsibilities: **  - Identify network vulnerabilities.  - Develop and implement cybersecurity plans per SAMA’s framework.  - Monitor network usage for policy compliance.  - Track emerging cyber threats.  - Conduct penetration testing.  - Collaborate with IT to enhance security.  - Document breaches and assess damage.  - Train staff on security best practices.  - Submit SAMA-required self-assessment reports.  - Establish data governance policies.  - Expand governance frameworks company-wide.  - Coordinate cross-departmental data governance.  - Prioritize and implement data governance initiatives.  - Customize regulatory policies as needed.  - Engage stakeholders to improve data quality.  - Monitor and enhance customer data for reporting/analytics.  - Ensure data source availability.  - Submit SAMA reports on time.    Requirements - Saudi national.  - Bachelor’s in computer science or IT.  - 3–5 years in cybersecurity.  - Knowledge of SAMA’s cybersecurity framework.  - Leadership and communication skills.  - Fluency in Arabic and English.  Benefits TBD

SWATX is actively seeking an IT Financial & Assets Specialist to enhance our ability to manage IT financial operations and optimize asset utilization. This role will involve monitoring and analyzing IT budgets, expenditures, and asset inventory, ensuring that our technology resources align with strategic objectives. The ideal candidate will be detail-oriented, analytical, and have a strong foundation in IT financial and asset management principles. Requirements Key Responsibilities: - Support the management of IT budgets and financial forecasts, ensuring accuracy and compliance with organizational policies. - Conduct financial analysis of IT expenditures to identify trends, variances, and cost-saving opportunities. - Assist in the tracking and management of IT assets throughout their lifecycle, from procurement to disposal. - Prepare financial reports and dashboards for stakeholders to visualize IT spending and asset utilization. - Collaborate with IT and finance teams to streamline asset management processes and systems. - Help implement and maintain asset management tools/software for efficient tracking and reporting. - Assist in vendor relationship management, including negotiation and performance evaluation. Required Qualifications: - Bachelor’s degree in Finance, Accounting, Information Technology, or a related field. - 1-3 years of experience in financial analysis, IT financial management, or asset management. - Strong proficiency in financial analysis tools, including Microsoft Excel. - Excellent analytical skills with the ability to interpret complex financial data. - Strong attention to detail and organizational skills. - Effective communication and collaboration skills. - Knowledge of IT asset management principles and tools is a plus.

SWATX is actively seeking an IT Financial & Assets Specialist to enhance our ability to manage IT financial operations and optimize asset utilization. This role will involve monitoring and analyzing IT budgets, expenditures, and asset inventory, ensuring that our technology resources align with strategic objectives. The ideal candidate will be detail-oriented, analytical, and have a strong foundation in IT financial and asset management principles. Requirements Key Responsibilities: - Support the management of IT budgets and financial forecasts, ensuring accuracy and compliance with organizational policies. - Conduct financial analysis of IT expenditures to identify trends, variances, and cost-saving opportunities. - Assist in the tracking and management of IT assets throughout their lifecycle, from procurement to disposal. - Prepare financial reports and dashboards for stakeholders to visualize IT spending and asset utilization. - Collaborate with IT and finance teams to streamline asset management processes and systems. - Help implement and maintain asset management tools/software for efficient tracking and reporting. - Assist in vendor relationship management, including negotiation and performance evaluation. Required Qualifications: - Bachelor’s degree in Finance, Accounting, Information Technology, or a related field. - 1-3 years of experience in financial analysis, IT financial management, or asset management. - Strong proficiency in financial analysis tools, including Microsoft Excel. - Excellent analytical skills with the ability to interpret complex financial data. - Strong attention to detail and organizational skills. - Effective communication and collaboration skills. - Knowledge of IT asset management principles and tools is a plus.