IT Presales Specialist

We are seeking a results-driven Business Development Specialist to identify growth opportunities, build strategic partnerships, and drive revenue for our organization. This role involves researching market trends, generating leads, nurturing client relationships, and supporting the sales and marketing teams in developing new business initiatives. Key Responsibilities: Identify and pursue new business opportunities through research, networking, and outbound outreach. Develop and maintain strong relationships with prospective and existing clients and partners. Collaborate with sales and marketing teams to implement business development strategies. Conduct market research and competitive analysis to support decision-making and strategy development. Prepare and deliver compelling pitches, proposals, and presentations. Monitor industry trends and emerging markets to identify areas for growth. Track and report on business development activities, pipeline progress, and KPIs. Support negotiations and closing processes in collaboration with senior team members. Requirements Bachelor’s degree in Business, Marketing, Economics, or a related field 2–4 years of experience in business development, sales, or a related role. Proven track record of meeting or exceeding business development targets. Strong communication, negotiation, and interpersonal skills. Ability to think strategically and execute methodically. Proficiency in CRM software and MS Office Suite. Self-motivated, proactive, and comfortable working independently and collaboratively. Hard Skills: CRM software proficiency Microsoft Office Suite (Excel, PowerPoint, Word). Market research and data analysis. Proposal writing and presentation development. Digital marketing and lead generation tools Pipeline management and sales forecasting. Understanding of sales cycles and B2B selling. Soft Skills: Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Strategic and analytical thinking. High emotional intelligence (EQ) and client empathy. Adaptability and resilience in a fast-paced environment. Self-motivated and goal-oriented. Time management and organizational skills. Collaborative mindset with the ability to work cross-functionally. Benefits Medical Insurance Performance bonuses and incentives

Location: Riyadh, Saudi Arabia (On-site) Department: Revenue Operations Reports to: Head of Revenue Operations Ultimate Peaks is partnering with an air travel & hotels booking leader, a leading innovator in travel technology, to hire a RevOps Tools and Systems Specialist with expertise in HubSpot. This role is critical to managing and optimizing their revenue operations systems and processes. You’ll own the HubSpot ecosystem and drive automation, data enrichment, AI adoption, and attribution reporting to enable scalable revenue growth. This is an excellent opportunity for someone with hands-on HubSpot experience and a passion for building clean, efficient revenue systems in a fast-paced environment. Key Responsibilities HubSpot System Management Administer and optimize HubSpot CRM (Marketing, Sales, and Service Hubs). Set up and manage custom properties, workflows, lifecycle stages, and user access roles. Ensure clean, scalable data structures across contacts, companies, deals, and tickets. Automation & Process Optimization Design workflows for lead scoring, routing, lifecycle transitions, and sales automation. Build and maintain sequences for outbound, nurturing, and reactivation campaigns. Streamline the GTM funnel to eliminate operational bottlenecks. Data Enrichment & Hygiene Integrate and manage enrichment tools (e.g., Clearbit, LinkedIn, Apollo) for firmographic and behavioral data. Implement processes for de-duplication, normalization, and segmentation. Drive data quality to enable better targeting, personalization, and reporting. AI-Driven Enablement Deploy AI tools for smart follow-ups, email personalization, and churn prediction. Leverage HubSpot AI and external tools to surface actionable insights and automate GTM workflows. Evaluate and pilot emerging RevOps AI tools for relevance and impact. Attribution & Analytics Build multi-touch attribution models to track source-to-close performance. Develop dashboards for team productivity, revenue forecasting, and campaign ROI. Collaborate with Marketing to ensure UTM accuracy and consistent source attribution. Cross-Team Collaboration Partner with Sales, Marketing, Customer Success, and Finance teams to support revenue workflows. Provide onboarding, documentation, and technical support to internal users. Translate business requirements into scalable, sustainable system configurations. Tool Stack & Integrations Manage integrations between HubSpot and tools like WhatsApp, Typeform, Stripe, LinkedIn, and BI dashboards. Build automations with Zapier, Make.com, or custom APIs to streamline GTM tools. Continuously recommend improvements to the RevOps tech stack based on business needs. Requirements 2–4 years of hands-on HubSpot experience (admin-level), preferably in a B2B or SaaS environment. Strong knowledge of CRM best practices, data models, and automation workflows. Experience with lead attribution, enrichment tools, and lifecycle tracking. Familiarity with AI tools for GTM or RevOps (e.g., HubSpot AI, ChatGPT, Apollo). Excellent communication and cross-functional collaboration skills. Nice-to-Haves: Experience in high-growth startups or scale-ups. Knowledge of revenue metrics like CAC, LTV, funnel velocity, and churn. Familiarity with BI/reporting tools (e.g., Looker Studio, Power BI, Tableau). Basic SQL or API experience is a plus. Success Metrics (First 90 Days) Complete a full audit of HubSpot setup and deliver quick wins. Launch data enrichment for key segments to reach >90% completeness. Automate lead routing, scoring, and lifecycle handovers. Build real-time dashboards with attribution and lifecycle metrics. Deploy at least one AI use case that improves GTM execution or insights. Benefits Join a high-impact role at a pioneering Saudi technology company. Own and optimize cutting-edge revenue systems. Collaborate with dynamic teams driving innovation in the travel tech space.

Alkaffary Group is thrilled to present a unique opportunity for a dedicated professional to join us as an Inside Sales Representative, specializing in branch operations. In this pivotal role, you will be at the forefront of customer interactions and product sales within our branches. Your primary objective will be to welcome and assist customers, effectively promote our products, and drive sales within the branch environment. Your commitment to exceptional service and sales excellence will be instrumental in collaborating with our sales team to amplify revenues and achieve targeted business outcomes across our branch network. If you are a proactive and customer-centric individual with a passion for sales, Alkaffary Group provides an ideal platform for you to excel and grow within the realm of branch operations! Key Responsibilities for Branch Operations Sales: Greet and assist customers in a friendly and professional manner, creating a welcoming atmosphere within the branch. Provide comprehensive product information, address customer inquiries, and offer personalized solutions to meet their needs effectively. Actively promote and sell products to customers, showcasing their features and benefits tailored to individual preferences. Meet and exceed sales targets by employing effective sales techniques and strategies within the branch setting. Maintain accurate records of customer interactions using the CRM system to ensure seamless communication and follow-up. Collaborate closely with the marketing department to align sales strategies with branch-specific promotional initiatives. Engage in continuous training and development to enhance sales skills and deepen product knowledge specific to branch operations. Requirements Degree in Business Administration, Marketing, or a related field is preferred. Minimum of 2 years experience in inside sales or a similar role. Exceptional verbal and written communication skills. A strong customer-oriented mindset with proven ability to build relationships. Proficiency in CRM software and Microsoft Office applications. Strong analytical and problem-solving skills. Goal-driven with a desire to exceed targets. Willingness to adapt and learn in a fast-paced environment.

Job Summary: We are looking for a results-driven Senior Sales Account Manager to drive business growth by managing key client accounts and acquiring new high-value customers. with deep experience in selling IT solutions and services to enterprise and mid-market clients. This role requires a strategic thinker with exceptional relationship management skills and a strong track record in B2B sales. Key Responsibilities: Develop and execute strategic account plans for high-value clients Build and maintain long-term relationships with clients to ensure customer satisfaction and retention Identify upselling and cross-selling opportunities within assigned accounts Conduct regular business reviews with clients to assess satisfaction, usage, and expansion opportunities Meet or exceed quarterly and annual revenue targets Collaborate with internal teams (marketing, product, customer success) to deliver tailored solutions to clients Forecast sales metrics and provide regular pipeline updates to leadership Negotiate contracts and close agreements to maximize profits Stay up to date with industry trends, competitors, and market conditions Mentor junior sales team members as needed Requirements Qualifications: Bachelor’s degree in engineering, Information Technology, Computer Science, or related field 5–8+ years of B2B sales experience, specifically in IT solutions, systems integration, or managed services Proven success in managing key accounts and achieving sales quotas Strong consultative selling skills and a customer-centric approach Strong understanding of modern IT environments—Data Management, cloud (AWS, Azure), cybersecurity, etc. Excellent communication, negotiation, and presentation skills Proficiency in CRM software. Preferred Skills: Experience with selling to CIOs, CTOs, and senior IT decision-makers Experience in Specific Sector Like, (FSI, PIF, Oil & Gaz,…).

Alkaffary Group is excited to announce an opening for a Field Sales (Outside Sales) Representative to join our dynamic team. In this role, you will be responsible for pursuing new business opportunities and managing existing client relationships outside of the office. You will drive sales by meeting potential customers at their locations, presenting our products, and delivering tailored solutions to meet their needs. The ideal candidate will be self-motivated, goal-oriented, and possess excellent interpersonal skills to effectively communicate and build rapport with clients. If you thrive in a fast-paced environment and enjoy the challenge of outside sales, we would love to hear from you! Responsibilities Identify and target new business opportunities through research, networking, and prospecting. Conduct face-to-face meetings with clients to present our product offerings and negotiate contracts. Develop and maintain strong relationships with customers to encourage repeat business. Achieve and exceed sales targets and objectives within the designated territory. Provide accurate forecasts and regular reports on sales activities and performance. Collaborate with internal teams to ensure client needs are met and to develop effective sales strategies. Attend industry events and trade shows to promote the brand and generate leads. Requirements Bachelor's degree in Business, Marketing, or a related field. Proven experience as a Field Sales Representative or similar role. Excellent communication, negotiation, and interpersonal skills. Strong understanding of sales strategies and customer relationship management. Self-starter with the ability to work independently and manage time effectively. Proficiency in CRM software and Microsoft Office Suite. Willingness to travel frequently within the assigned territory. Goal-oriented with a successful track record of meeting or exceeding sales targets.

Who Are We❓ We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. The Job in a Nutshell💡 We are looking to hire an Merchant Success Specialist who will be responsible for ensuring a smooth customer journey from contract signature until full utilization. This involves analyzing new deals signed, facilitating onboarding, fast tracking installation and monitoring utilization. This work will be with our most important and exciting products: Foodics pay, CDS and, Foodics One which are all about enabling our customers to accept card and omnichannel digital payments. Pay products help shape the Food & Beverage industry’s payments experience in thousands of restaurants and stores across the Middle East. What Will You Do❓ Tracking Registration: all signed contracts must be registered in all systems within 24 hrs. You are responsible to follow up with stakeholders to ensure fast registration. Tracking installation: You are responsible to ensure accurate implementation of Pay installation SLA with both external and internal vendors. Conducting quick calls after the merchant is live to check if any help/training is needed. Act as a communication channel to educate merchant about new releases, features and offers Full understanding of the reconciliation cycle where it’s at most important to educate and answer merchant complicated questions. Ensuring customer utilization of the provided services. This will require regular monitoring of newly installed devices and conducting calls, messages to ensure merchants will continue to enjoy our services. 3 months monitoring, communicating, ensuring zero complaint by merchants. Proactively preventing churns: you will receive daily reports of potential churn and you will ensure stopping it. Process improvement: You will be responsible for identifying opportunities to improve any part of the full Pay cycle, and working with other teams to implement process improvements. What Are We Looking For❓ Experience: Previous experience working in payment operation is preferred. Technical skills: You should have strong technical skills, including proficiency in Microsoft Excel and other data analysis tools. Analytical skills: You should have strong analytical skills and be able to identify trends and patterns to fix the process and ease onboarding. Communication skills: Strong communication skills are essential for this role, as you will be required to communicate with various stakeholders, including finance, engineering and customer support teams, as well as third-party service providers. Problem-solving skills: You in this role should be a proactive problem-solver who can identify issues and develop effective solutions. Knowledge of payment regulations: Having a good understanding of payment regulations, local regulations, to ensure compliance with industry standards is a good to have. Who Will Excel❓ Anyone who has: Knowledge and understanding of the fintech and payment industry. Familiarity with the F&B industry. Willingness to relocate to our Riyadh office. Arabic language. #High_Volume_of_Calls What We Offer You❗ We believe you will love working at Foodics! We have an inclusive and diverse culture that encourages innovation and flexibility in-office, and hybrid work setups. We offer highly competitive compensation packages, including bonuses and the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.