Sales Coordinator

BlackStone eIT is on the lookout for a driven and experienced Senior Sales Executive to join our team in KSA. In this role, you will be responsible for identifying new business opportunities, developing and managing client relationships, and achieving sales targets. You will leverage your in-depth knowledge of the software industry to provide solutions that meet client needs, while also collaborating closely with internal teams to ensure successful delivery. The ideal candidate will have a strong background in sales, excellent communication skills, and a deep understanding of the technology market in KSA. Requirements Minimum of 4 years of experience in sales, preferably in the software or technology sector. Proven track record of meeting or exceeding sales targets. Strong understanding of the software solutions landscape, particularly in KSA. Excellent communication and interpersonal skills. Ability to build and nurture client relationships effectively. Strategic thinker with a proactive approach to identifying and pursuing new opportunities. Ability to work collaboratively with cross-functional teams. Bachelor's degree in Business, Marketing, or a related field.

The role will be responsible and accountable for the department that supports all customer care activities within the Residential sales and leasing team. The role will be responsible for managing the contact center, lead management, customer services throughout the customer journey, resale activities as well as escalations. A dedicated VIP concierge service must also be established for HNW investors and residents. A deep understanding of customer care principles, lead management and experience in managing VIP clients is a must. Key Responsibilities Develop and execute comprehensive customer care strategies that align with Qiddiya's mission and values. Lead, mentor, and manage a dynamic customer care team, fostering a culture of service excellence and accountability. Establish performance metrics and conduct regular assessments to ensure the highest levels of customer satisfaction. Implement systems to gather customer feedback, analyze trends, and propose actionable improvements. Collaborate with other departments to ensure a seamless resident experience across all functions, from sales to maintenance and beyond. Drive initiatives that encourage resident engagement and community building. Utilize technology and digital platforms to streamline customer care operations and enhance service delivery. Prepare reports and presentations on customer care performance for senior management and stakeholders. Remain up-to-date on industry best practices and customer care trends to continuously innovate and improve services. Requirements Significant experience in managing customer care operations, including omnichannel contact centers in the Middle East or Internationally. Experience in managing HNWI is a significant advantage. Bachelor’s degree in Business Administration, Hospitality Management, or a related field; Master’s degree preferred. Minimum of 12-15 years of experience in customer care or customer service leadership, particularly in the residential or real estate industries. Demonstrable experience in managing customer care teams and driving service excellence. Strong analytical skills to interpret customer data and feedback for informed decision-making. Excellent communication and interpersonal skills, with the aptitude to engage and influence a diverse audience. Proven ability to develop and implement effective customer care strategies. Familiarity with CRM systems and digital customer engagement tools. Strong organizational skills with the capability to manage multiple priorities in a fast-paced environment. Benefits Offering a comprehensive compensation and benefits package.

The senior product Specialist is responsible for promoting and selling company’s Aesthetic Injectables products to new and existing customers by visiting them regularly and constantly. He/she is also in charge of collecting sales orders from the clinic/medical aesthetic centers under the assigned accounts as well as maintaining a good relationship with customers. It is essential for the Senior Product Specialist to effectively provide detailed information on various products offered by the company versus those offered by competitors, in addition to coaching and supporting junior team members. Job Responsibilities: Coaching junior staff, providing them with information about market, customers, and products, and helping them with their sales deals. Schedule appointments and meet existing and new customers to promote Imdad’s product and to determine other opportunities through the effective use of company’s sales aids and marketing data. Perform direct face to face detailing of the product benefits with objective of enlisting/including the product in the aesthetic clinic or medical center. Generate sales order while observing the product market share and running Imdad’s injectables business unit activities in the clinic when needed (group meetings, hands-on workshops or training). Act as the main point of contact and source of information about the products and technical methods of using it. Provide adequate information about new clinics/medical centers, in terms of enlisting and purchasing relevant aesthetic products, working physicians, relevant competitor products and activities, and update customer’s database with proper contact details, email, and contact numbers. Submit weekly reports on sales activities, competitor’s activities/events and competitor’s pricing changes and commercial policies in a timely manner. Maintain excellent customer relationship with key decision makers, doctors, key customer’s personnel and always work toward enhancing such relations and generating new client’s businesses accounts. Perform different marketing activities that support the brand. Achieve assigned sales targets in the assigned territory. Requirements Minimum Qualifications: KSA driving license + Car. Bachelor's degree in pharma or any scientific related degree. 3-5 years’ experience in a medical related field, of which, minimum of 3 years in aesthetic injectables. Previous experience in fillers market in terms of technical understanding and geography. Bilingual (Arabic, and English) is a must. Required Skills: Proficient with Microsoft office Application. Outstanding negotiation and influencing skills. Skilled communicator, able to build relationship and engagement with prospective clients and KOLs. Effective time management and organization skills with ability to work at pace and juggle multiple tasks. Self-starter with an incredible work ethic and excellent collaboration skills.

Promoting and selling company’s products to new and existing customers by visiting them regularly and constantly. The Product Specialist tasks also involve performing certain after sales support functions such as conducting In-Service Training, follow up on the collection and maintain a good relationship with customers. Job Responsibilities: Perform consultative method of sales with prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements. Schedule appointments, meeting existing and new customers in order to promote Imdad’s product, and to determine other opportunities. Generating and developing new client’s businesses accounts. Perform professional demonstrations or presentations of company products or services while on customer’s site. Applies successful negotiation and sales closure techniques. Provide adequate information about a new prospect and client, in terms of ownership, working physicians, relevant client’s equipment, and status, and update customer’s database with proper contact details, email, and contact numbers. Submit reports for sales and marketing on a weekly basis and timely manner. Assist in following up the accounts receivables for sales accounts responsible for. Maintain excellent customer relationship with key decision makers, doctors, key customer’s personnel and always work toward enhancing such relations. Effective use of company’s sales aids and marketing data to secure deals. Effectively attending conferences and workshops. Perform professional in-service training for customer’s end users on systems application. Possess market awareness, competitor’s activities/events and competitor’s pricing changes. Requirements Minimum Qualifications: Bachelor's degree in Biomedical Engineering, Bioscience, Nursing, Chemistry, Veterinary , pharmacy (or any other scientific related field). Minimum 2-3 years’ experience in pharmaceutical or medical devices sales. Experience in Dermatology line is a plus. KSA-based candidates with Transferable Iqama. KSA Driving License + car. Proficient in Microsoft Word, Excel, Outlook and PowerPoint. Bilingual (Arabic, and English) is a must. Required Skills: Effective time management, organization and multi-tasking skills. Excellent interpersonal skills. Strong verbal & written communication skills. Team player with ability to perform well under pressure.

Presales Specialists support the sales team by providing technical expertise, demonstrations, and solution presentations to potential customers. Their ability to understand customer requirements and propose tailored solutions drives successful presales engagements. Presales Specialists play a key role in building customer confidence, addressing technical concerns, and winning sales opportunities. With their technical knowledge, businesses can showcase product capabilities, meet customer needs effectively, and build long-lasting customer relationships. Their work supports sales conversions, market expansion, and customer satisfaction, positioning businesses for successful sales outcomes and sustained growth. Use the following job description template when hiring a Presales Specialist and customize it further based on your specific requirements. Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations Ensuring solutions stated in the Statement of Work are best practice and in line with client requirements Managing the sales bid process by responding to RFI’s & RFP Working closely with Sales to ensure the successful closure of the sales process Liaising with Product Managers to provide feedback from clients about product requirements Keeping abreast of market trends and product & competitor landscape You possess a Degree in Computer Science, Engineering, or a related field You have prior experience in presales You possess strong problem-solving and prioritization skills You have strong presentation skills You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders Requirements The ideal candidate should possess: Bachelor's degree in computer science, Information Technology, or a related field. 3+ years of experience in IT presales, consulting, or a related technical role. Strong understanding of IT solutions, cloud services, and software applications. Exceptional presentation, communication, and interpersonal skills. Proven ability to work collaboratively with sales teams and customers. Experience with industry-standard IT practices and methodologies. Knowledge of customer relationship management tools, and presales methodologies. Skills: Ability to articulate complex technical concepts in simple, understandable terms. Excellent organizational and time management skills. Detail-oriented with strong problem-solving capabilities.

CBS is seeking a results-oriented Senior Sales B2B professional to join our thriving team. In this pivotal role, you will be responsible for driving business-to-business sales and forging long-lasting relationships with our clients. Your focus will be on understanding customer needs, developing tailored solutions, and leveraging your expertise in our products and services to exceed sales targets. As a Senior Sales team member, you will collaborate closely with marketing, product development, and customer support teams to ensure a seamless customer experience throughout the sales cycle. We value innovative thinkers who are passionate about delivering value to clients. If you have a strong background in B2B sales and a track record of success, we want to hear from you and explore how you can contribute to the future success of CBS. Responsibilities Develop and execute comprehensive B2B sales strategies to achieve revenue goals. Identify, prospect, and engage potential clients, focusing on building strong relationships. Conduct market research to identify new business opportunities and understand market trends. Create customized presentations and proposals that address client needs and showcase our offerings. Negotiate contracts and close deals to maximize profitability for both CBS and our clients. Collaborate with cross-functional teams to ensure successful implementation of solutions. Maintain accurate sales forecasts and reports, providing insights to management. Requirements Bachelor's degree in Business, Marketing, or a related field. A minimum of 5 years of experience in B2B sales, preferably in a technology or service-oriented industry. Proven track record of achieving sales targets and driving revenue growth. Strong negotiation and communication skills, with the ability to influence at all organizational levels. Excellent interpersonal skills and a customer-centric approach. Proficient in CRM software and sales analytics tools. Ability to work independently and as part of a collaborative team environment.