Our client is seeking a highly experienced Business Process Improvement to lead strategic transformation initiatives focused on enhancing operational efficiency and service delivery. The ideal candidate will have a strong background in Business Process Reengineering (BPR), process automation, and compliance, with a proven track record in government-related projects. This role requires collaboration with cross-functional stakeholders, performance monitoring through KPIs, and driving continuous improvement through effective change management and training. Proficiency in tools such as MS Visio, Lean, and Six Sigma methodologies. Requirements Key Responsibilities: Analyze, document, and optimize internal/external business workflows Lead digital transformation initiatives and process automation Ensure compliance with policies and regulations Collaborate with stakeholders to enhance service efficiency Monitor performance through KPIs and drive improvements Lead change management, including training and adoption of new processes Bring experience in strategic and business projects Government project experience is a plus Strong expertise in Business Process Reengineering and tools like MS Visio Qualifications & Skills: Bachelor's or Master's in Business, Engineering, or MIS 7+ years in process improvement, preferably in government services Solid knowledge of BPM tools and methodologies (Lean, Six Sigma) Strong analytical, communication, and leadership skills Effective communicator with senior-level stakeholders Bilingual (Arabic & English)