Senior Manager - Fleet Engagement

Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery’s technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management. We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.  Requirements Role Summary: The Fleet Manager is responsible for overseeing the operation, maintenance, and optimization of a company’s fleet of vehicles. This role ensures that vehicles are efficiently utilized, properly maintained, and compliant with all safety and regulatory standards. Key responsibilities include coordinating vehicle scheduling and dispatch, managing fuel and maintenance costs, ensuring driver compliance, and implementing fleet tracking systems to improve productivity. The Fleet Manager collaborates with logistics, procurement, and operations teams to ensure timely deliveries, minimize downtime, and enhance overall fleet performance. Responsibilities include but not limited to: Overseeing the daily operations of the fleet across all delivery centers. Planning and coordinating vehicle schedules to ensure timely and efficient deliveries. Monitoring and controlling fleet-related costs including fuel, maintenance, and repairs. Implementing preventive maintenance programs to minimize vehicle downtime. Ensuring all vehicles meet safety, legal, and environmental compliance standards. Managing GPS tracking, telematics, and fleet management systems for real-time visibility. Coordinating with delivery teams to resolve operational or logistical issues quickly. Maintaining accurate records of vehicle inspections, licensing, insurance, and servicing. Evaluating driver performance and ensuring adherence to safety protocols and company policies. Managing the procurement and disposal of fleet vehicles as per operational needs. Collaborating with the logistics, operations, and warehouse teams to support overall business goals. Developing reports and KPIs to assess fleet efficiency and support data-driven decisions. Responding to emergencies, breakdowns, or accidents promptly and effectively. Continuously identifying opportunities for operational improvements and cost savings.   Requirements Your Qualifications Bachelor’s degree preferably in logistics and supply chain management Minimum 2-3 years of fleet management or supervisory experience, required. Experience in or exposure to logistics and ecommerce, preferred. Your Proficiencies Team management and leadership skills including coaching, facilitation, presentation, and team building Ability to influence cross-functional teams Effective customer interaction and negotiation skills Excellent verbal and written communication skills Intermediate computer knowledge Strong analytical and technical skills Knowledge in strategic planning Flexibility and willingness to work extended hours

Job Responsibilities: 1. Develop and maintain supplier networks, ensuring fresh, high-quality, and cost-effective in Frozen, Sauces, Spices& Condiments Fruits & Vegetables, Bakery, Rice, Pasta, Noodels, Dairy, Egg, Oil, Cheese, Fresh Seafood, Fresh Chicken, Fresh Meat, Packed& Canned Food procurement. 2. Manage inventory and shelf life to reduce waste and improve turnover. 3. Plan and execute procurement based on client needs, ensuring timely and stable supply. 4. Oversee product operations, including listings, descriptions, promotions, and quality updates. 5. Optimize costs and enhance profit margins through negotiation and process improvements. Requirements: 1. B2B foodservice procurement experience in Riyadh, familiar with hotel, restaurant, and supermarket needs. 2. Knowledge of Riyadh’s key wholesale markets and local supply chains. 3. have 1+ years of fruit and vegetable procurement experience. 4. Strong market insight, cost control, negotiation, and supplier management skills. 5. Proficiency in English and Arabic for daily communication. Salary: SAR 9000+ Per Month, depends on experience

Responsibilities: 1. Communicate and coordinate daily with cross-functional teams to ensure timely execution of tasks and projects. 2. Track, follow up, and report on operational workflows, KPIs, and deadlines. 3. Collect and analyze operational data using Excel; generate accurate and actionable reports. 4. Assist in preparing reports, presentations, and business documents in Chinese and English. 5. Identify inefficiencies and recommend improvements in processes and systems. 6. Support logistics, procurement, and inventory tracking as needed. 7. Translate and interpret between Chinese and English when necessary for operations-related tasks. Qualification: 1. Fluent in Chinese (Mandarin) and Native in Arabic. 2. Advanced Excel skills (pivot tables, VLOOKUP, formulas, charts). 3. Solid understanding of data analysis and operational reporting. 4. Excellent organizational and follow-up skills. 5. Strong communication skills, both written and verbal. 6. Ability to work independently and in a fast-paced team environment. 7. Must be currently based in Saudi Arabia.

About the team Careem Grocery is on a mission to reinvent how people shop for their daily essentials. As an exciting new vertical within Careem (a startup within a startup), we’re in the early stages of building our product. We have plenty of interesting and fundamental challenges to solve to achieve our ambitious What you'll do Lead day-to-day inventory management activities including but not limited to Stock count, inventory adjustments, checks and investigations. Ensure seamless coordination across workstations to maintain flow and meet transfer order SLAs. Improve operational throughput by identifying bottlenecks and optimizing workflows. Manage and motivate a team of pickers, setting clear goals and expectations. Conduct shift planning, task allocation, and productivity management. Run onboarding and continuous training programs on SOPs, systems, and safety procedures. Build and maintain dashboards and trackers to monitor Inventory accuracy. Use data to drive continuous improvement, solve operational problems, and hit performance targets. Leverage system-controlled transactions to minimize deviations. Develop and uphold standard operating procedures (SOPs) to ensure consistency, efficiency, and compliance. Monitor adherence to processes and identify areas for refinement and automation. Support rollouts of new operational initiatives and system changes. Enforce a safety-first culture through regular training, compliance checks, and risk mitigation practices. Maintain inventory accuracy through proper stock count check routines and plans. Investigate stock discrepancies, minimize shrinkage, and manage expired/damaged goods processes. What you'll need 4+ years of experience in Inventory management Familiarity with ERP, WMS systems and digital tools used in day-to-day operations. Experience with dashboarding tools, spreadsheets, and performance analysis. SQL proficiency is a strong plus for extracting and working with operational data. Solid understanding of warehouse best practices, including inventory control, slotting, and space optimization. Hands-on, proactive, and solution-oriented — you’re comfortable on the warehouse floor, store environment and thrive under pressure. Strong communication skills, with the ability to train, motivate, and drive accountability within your team. What we’ll provide you We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to: Work and learn from great minds by joining a community of inspiring colleagues. Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential. Explore new opportunities to learn and grow every day. Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.) Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Team Careem Grocery is transforming how people across the region access and shop for groceries, pharmacy, and retail products. As a high-impact vertical within Careem, we operate like a startup within a startup — nimble, fast-paced, and driven by purpose. We are still in the early stages of our journey, which means there's immense opportunity to shape the product and create meaningful impact at scale. As an Associate Director of Commercial for a key grocery segment (Fresh, Packaged Food, or Non-Food), you will be at the helm of defining and driving our commercial strategy across multiple markets. You’ll play a pivotal role in shaping assortment, pricing, promotions, and supplier relationships — with end-to-end P&L ownership. This is a leadership role where you’ll manage and mentor a high-performing team while steering growth, innovation, and customer satisfaction. You’ll report directly to the Head of Grocery, and collaborate cross-functionally with regional leadership, operations, and product teams to unlock the full potential of our dark store grocery offering. What you'll do Own and Lead Commercial Strategy: Set and execute the end-to-end commercial strategy for your segment — including assortment planning, pricing architecture, category hierarchies, and promotional frameworks — aligned with overarching business goals. Drive Market Customization: Partner with regional and local teams to continuously refine assortment strategies to reflect neighborhood preferences, local trends, and consumer insights, using data and performance analytics. P&L Leadership: Take full ownership of your segment’s financial performance, including revenue, margins, and budgeting. Proactively manage cost structures and category-level profitability. Supplier Leadership: Build and maintain strategic relationships with suppliers and partners. Lead negotiations to secure best-in-class terms, ensure supply chain efficiency, and unlock exclusive opportunities. Data-Driven Decision Making: Leverage performance dashboards and analytics to monitor category KPIs and supplier effectiveness, identify growth opportunities, and drive continuous improvement. Team Building and Mentorship: Hire, lead, and develop a team of Category Managers and Pricing Analysts. Cultivate a high-performance culture that champions ownership, collaboration, and innovation. Stakeholder Collaboration: Work closely with Product, Ops, Marketing, and Finance teams to align initiatives, drive execution, and deliver a seamless customer experience. What you'll need Experience: 8–10+ years of progressive experience in category management, commercial strategy, or procurement in the grocery or consumer goods industry. Prior experience in high-growth startups, e-commerce, or consulting is a strong plus. Leadership: Demonstrated success in building and leading high-performing commercial teams. A strong people leader who inspires excellence and accountability. Strategic and Analytical Thinker: Proven ability to translate high-level goals into actionable plans. Deep comfort with using data and analytics to drive insights and business outcomes. Exceptional Communicator: Able to influence at all levels — from executive stakeholders to external suppliers — and drive alignment across functions. Customer-First Mindset: A genuine passion for delivering exceptional customer experiences and making everyday life simpler for millions in our region. Hands-On & Impact-Oriented: Willingness to roll up sleeves, lead from the front, and operate in a dynamic, fast-paced environment. What we’ll provide you We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to: Work and learn from great minds by joining a community of inspiring colleagues. Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential. Explore new opportunities to learn and grow every day. Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.) Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

Job Purpose Jobs at this level are responsible for conducting internal and regulatory audit tasks, analysing and developing reports with an aim of identifying the area of concerns. Also, they are responsible for reviewing the delivery of reports and analysis conducted by analysts and making appropriate recommendations to the concerned stakeholders. Job Responsibility Manage day–to-day team operations within a specified scope, by undertaking related work processes and ensuring accuracy. Participate in the development of internal audit budget and monitors financial performance versus the budget to ensure alignment as guided by the senior management. Manage audit of establishments in sensitive areas of business and determines the scope of investigation required. Participate in investigations related departments and ensures that precautionary measures are developed and put in place to minimize future risk, fraud incidents, and implements new preventive and detective controls as necessary. Participate in audit activities and findings. Participate in audits, preparing audit reports and submitting to concerned stakeholders and to the management. Participate in internal audit projects, non - planned investigations, as required, so that the sector maintains appropriate levels of audit coverage and frequency of audits, across STC. Control processes and procedures as guided by the senior management to optimize the company’s resources. Support the preparation of audit report of findings and recommendations, so that all findings are presented in an accurate and consistent format. Report all the irregularities, risks and other audit findings, along with preliminary recommendations to senior auditors, thereby assisting them with final reporting to the concerned Manager. Identify improved processes and systems in areas being audited. Support team members and resolves routine queries to ensure work continuity. Job Responsibility (cont.) Years of Experience 4 - 6 years of experience Skills Intermediate proficiency in data collection & analysis Advance proficiency in reporting Intermediate knowledge of laws, legal codes and other government regulations Intermediate knowledge of STC’s operating standards and guidelines Intermediate proficiency in deductive and inductive reasoning Education Bachelor Degree in Computer Science or Information Technology and Computing Additional Education Certifications Professional qualifications like SOCPA, CA, CPA, ACCA, CISA, CIA, Risk or relevant certification is preferred Application Link: https://careers.stc.com.sa/job/Lead-Support-Functions-Internal-Auditor/856739023/