Riyadh Front Office & Guest Services Job Listings

Hilton

Receptionist

Hilton Riyadh Hotel & Residences

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Completed high school certificate or equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling Application Link: https://jobs.hilton.com/emea/zh/job/HOT0BTD8/Receptionist

Negotiable Salary

Guest Care Specialist (Fresh Graduates)63370064124291111

Workable

Guest Care Specialist (Fresh Graduates)

Riyadh Saudi Arabia

Are you a people person with a passion for providing exceptional customer service? If so, we have an exciting opportunity for you as a Guest Care Specialist at Gathern. As a Guest Care Specialist, you will be responsible for ensuring all guests have a positive and memorable experience during their interactions with our company. In this role, you will serve as the main point of contact for guests, handle inquiries and resolve any issues or complaints in a timely and professional manner. You will also provide product recommendations, assist with bookings, and maintain accurate guest records. Additionally, you will collaborate with other team members to improve guest satisfaction and contribute to the overall success of the company. If you are a friendly and organized individual who enjoys helping others, we would love to hear from you. Responsibilities Provide exceptional customer service to all guests. Act as the main point of contact for guest inquiries and ensure timely resolution of any issues or complaints. Assist guests with booking reservations and provide product recommendations. Maintain accurate guest records and update customer information as needed. Collaborate with team members to improve guest satisfaction and contribute to the overall success of the company. Requirements Bachelor's/Diploma degree. Excellent communication and interpersonal skills. Ability to remain calm and professional in stressful situations. Organized and detail-oriented. Able to work flexible hours, including weekends and holidays. Positive and friendly attitude.

Negotiable Salary

Butler - In Park Services مضيف - خدمات المنتزه63370652482050112

Workable

Butler - In Park Services مضيف - خدمات المنتزه

Riyadh Saudi Arabia

At Aquarabia Qiddiya City, Butler – In Park services, will be responsible for providing excellent customer service while serving food and beverages in a fast-paced, fun, and dynamic environment. This role involves taking guest orders and ensuring a clean and welcoming area. The Butler Staff will work closely with the kitchen and F&B teams to deliver exceptional guest experiences. Requirements Education High school diploma is required, an equivalent diploma in hospitality or a related field is a plus. Experience 1-2 years of experience in the food and beverage industry, guest experience, or a related role. Skills Basic knowledge of food and beverage service, including safe food handling practices. Ability to work in a fast-paced, high-energy environment. Excellent communication and interpersonal skills, with a positive attitude. Flexibility to work varying shifts, including evenings, weekends. Familiarity with POS systems and basic cash-handling procedures. Languages: Fluent in Arabic & English.

Negotiable Salary

Guest Relations - General Opening63360063811073113

Workable

Guest Relations - General Opening

Riyadh Saudi Arabia

As part of our ongoing recruitment process, we are building a CV pool for future opportunities in the Guest Relations department at Six Flags Qiddiya City. If you have experience in providing exceptional customer service and are interested in joining our team, please submit your CV along with a cover letter specifying your areas of expertise and the type of role you are interested in. Key Responsibilities: Ensure guest satisfaction by providing excellent customer service and addressing inquiries or concerns Assist guests with ticket purchase, park information, and directions Handle guest complaints and escalate issues when necessary Coordinate with other departments to resolve guest issues and provide necessary assistance Maintain a friendly and welcoming atmosphere for guests Provide information on park attractions, shows, and events Promote and upsell park's services, products, and memberships Assist in managing guest feedback and conducting surveys Collect and analyze guest data to identify areas for improvement Adhere to all park policies, procedures, and safety regulations Requirements: Prior experience in guest relations or customer service is preferred Strong communication and interpersonal skills Positive attitude and ability to work well in a team Excellent problem-solving and conflict resolution skills Ability to work in a fast-paced and dynamic environment Flexibility to work evenings, weekends, and holidays Requirements Prior experience in guest relations or customer service, strong communication and interpersonal skills, positive attitude and ability to work well in a team, excellent problem-solving and conflict resolution skills, ability to work in a fast-paced environment, flexibility to work evenings, weekends, and holidays

Negotiable Salary

Assistant Manager - Guest Services & Entry Operations63360034431233114

Workable

Assistant Manager - Guest Services & Entry Operations

Riyadh Saudi Arabia

Assistant Manager - Guest Services & Entry Operations will oversee the seamless integration of guest services and entry operations, ensuring an outstanding guest experience from arrival to departure. This role will be responsible for supervising all aspects of ticketing, access control, guest inquiries, complaint resolution, lost & found, VIP experiences, membership programs, and overall guest satisfaction. Requirements High school diploma or equivalent required. Additional certification or training in hospitality, operations, or customer service is preferred. 3-5+ years of experience in a leadership or supervisory role, in entry operations, or customer service, within the hospitality or entertainment industry.

Negotiable Salary