Customer Care Representative-Associate (For Saudi Nationals Only)

A leading Talent Acquisition Company in Saudi Arabia is looking for a detail-oriented and organized Logistics Administration Coordinator to join our team in Saudi Arabia. The Logistics Administration Coordinator is responsible for overseeing the administrative aspects of logistics and travel coordination. This includes handling permits, booking taxis and hotel accommodations, and providing logistical support for transportation, accommodations, and other coordination activities within the company. The role requires effective communication, attention to detail, and the ability to handle various tasks related to logistics support efficiently. Responsibilities Permit Management: Coordinate and manage all permits required for travel, transportation, and site access, ensuring compliance with local and international regulations. Submit applications and follow up on approvals for necessary permits (e.g., transport, worksite, or environmental permits). Track and maintain a record of all permits, expiration dates, and renewal schedules. Liaise with government bodies and regulatory agencies to ensure the smooth processing of permits. Taxi & Transportation Bookings: Organize taxi, shuttle, and private transportation bookings for employees, contractors, or visitors, ensuring timely and cost-effective travel arrangements. Coordinate transport schedules for arrivals, departures, and internal transfers. Manage transport-related documentation, such as invoices, receipts, and confirmation of bookings. Ensure that all transportation arrangements meet the company’s safety standards and policies. Hotel and Accommodation Bookings: Arrange hotel and accommodation bookings for staff, contractors, and clients based on travel needs and company preferences. Negotiate rates with hotels to ensure cost-effective and high-quality accommodations. Maintain a record of accommodation bookings, including dates, reservation numbers, and special requests (e.g., accessibility needs, early check-in, etc.). Handle any issues related to accommodations, including changes or cancellations of bookings. Coordination of Logistics Activities: Act as a point of contact for internal teams, contractors, and third-party service providers related to logistics and administrative tasks. Coordinate and communicate schedules for travel, site visits, meetings, and other logistics-related activities. Organize and manage travel itineraries, including flights, transportation, accommodations, and other logistical details. Maintain and update databases and documentation related to logistics operations. Administrative Support: Provide general administrative support to the logistics department, including preparing reports, maintaining files, and organizing documentation related to logistics activities. Assist in budgeting and financial tracking of logistics-related expenses, such as transportation, accommodation, and permit costs. Assist in the preparation of travel or logistics-related documents, such as booking confirmations, itineraries, and reports. Support the team in other administrative tasks as needed, including correspondence, emails, and coordination with other departments. Vendor and Supplier Coordination: Liaise with external vendors, service providers, and suppliers (e.g., taxi services, hotels, and permit authorities) to arrange logistics services. Maintain positive working relationships with vendors to ensure the timely and efficient delivery of services. Monitor the performance of service providers and ensure they meet service level agreements and company standards Compliance and Safety: Ensure that all logistics activities, including permits, transportation, and accommodations, comply with company policies, legal requirements, and health & safety regulations. Keep up to date with relevant legislation and regulatory changes affecting logistics operations and permits. Address any safety concerns related to transport, accommodation, or site access as they arise. Requirements A bachelor’s degree or equivalent in Business Administration, Logistics, or related field is preferred. Minimum of 3 years of experience in logistics administration or a similar role. Experience in handling permits, bookings, and logistical coordination in a corporate or industrial setting. Excellent organizational and multitasking skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and any relevant logistics or travel management software. Knowledge of local, national, and international permit and travel regulations is desirable. Strong communication skills, both written and verbal. Ability to work effectively as part of a team and independently. Detail-oriented with a focus on accuracy and efficiency. Benefits Salary is not a constraint ,company is looking for right candidate .

CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture. Description Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you? We are looking for shoppers who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches or cars and give us your feedback. Apply now and join us to experience luxury retail and advocate for service excellence! Requirements Keen to detail Passion for luxury retail and customer experience Punctual & organized

About the Role: The Senior Manager - City Design Integration will play a critical role within NEOM The LINE’s City Design Integration team, supporting the overall design integration of city design activities. Reporting to the Director - Design Integration, this role focuses on integrating city wide design workflows, ensuring collaboration across various design packages, and helping to deliver a cohesive, high-quality urban environment. You’ll work hands-on with the Architectural and Engineering design teams, ensuring that NEOM’s ambitious vision is executed effectively and to the highest standards. What You'll Do: Assist the Director - Design Integration in managing and overseeing the integration of all design efforts across NEOM The LINE, including collaboration with Urban Designers, Neighbourhood Architects and engineers, Infrastructure Engineers, and consultants for critical city assets like basements and technical floors. Act as a key point of contact for design teams, facilitating effective communication and coordination to ensure all design components align with NEOM’s overall vision and quality objectives. Identify and integrate the daily activities of various design teams, ensuring that timelines are met, design conflicts are resolved, and the integration process runs smoothly. Manage design deliverables, tracking progress, ensuring deadlines are adhered to, and providing feedback to ensure high standards of design and functionality are maintained. Support the Director in problem-solving complex design integration challenges, ensuring all city design elements work together both functionally and aesthetically. Work closely with internal teams and external consultants to gather design information, facilitate cross-team collaboration, and drive alignment between design and technical requirements. Ensure that design processes and outputs are aligned with NEOM’s sustainability, innovation, and quality goals. Provide mentorship and guidance to junior team members within City Design Coordination, contributing to a culture of collaboration and excellence. What We’re Looking For: 22+ years of experience in architecture, urban design, building engineering, or a related field, with significant experience managing design coordination on large-scale urban development projects. Strong communication and interpersonal skills, with the ability to work effectively across multiple teams and disciplines. A solid understanding of urban design principles, infrastructure integration, and public realm development. Proven experience managing complex design processes, including tracking deliverables, solving design conflicts, and ensuring alignment across teams. Ability to balance day-to-day design management with strategic problem-solving to meet project goals and standards. Familiarity with sustainable and innovative urban design practices, along with a commitment to driving design excellence. A collaborative approach and strong organizational skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment. Why It Matters: As Senior Manager - City Design Integration, you’ll be instrumental in helping NEOM The LINE bring its visionary urban development to life. You’ll work closely with multidisciplinary teams to ensure that every aspect of the city’s design is integrated seamlessly, contributing to a city that sets new standards for innovation, sustainability, and urban living. This is an exciting opportunity for a passionate design manager looking to make a tangible impact on one of the world’s most ambitious urban projects.

The Group Logistics Senior Manager oversees and manages the group's logistics operations, ensuring that the transportation and delivery of vehicles, spare parts, goods, and services are conducted efficiently, cost-effectively, and in compliance with industry regulations. The role involves strategic planning, budget management, team leadership, and working closely with various departments to optimize supply chain functions. Key Responsibilities: Logistics Strategy & Planning: · Develop and implement logistics strategies aligned with the group’s business goals and customer needs. · Lead the planning, implementation, and monitoring of logistics operations across all areas (transportation, warehousing, inventory management, distribution). · Optimize transportation routes and processes to reduce costs while maintaining service levels. · Drive continuous improvement initiatives in logistics operations through process optimization and innovation. Team Leadership & Management: · Lead, mentor, and manage the logistics team, including transportation managers, warehouse supervisors, and support staff. · Conduct performance reviews and provide coaching and training to team members to foster a high-performing work culture. · Oversee staffing and resource allocation to ensure operational efficiency. Budgeting & Cost Management: · Develop and manage the logistics budget, ensuring cost control and optimizing logistics spending. · Monitor key performance indicators (KPIs) related to logistics and supply chain efficiency (e.g., delivery times, transportation costs, inventory turnover). · Negotiate and manage contracts with third-party logistics providers, carriers, and other vendors. Supply Chain & Vendor Management: · Build strong relationships with suppliers, vendors, and logistics partners to ensure seamless coordination and communication. · Evaluate, select, and manage third-party logistics providers, ensuring quality and cost-efficiency. · Ensure compliance with all relevant legal, regulatory, and safety standards related to logistics and transportation. Logistics Operations Oversight: · Oversee the daily operations of warehouse, transportation, and inventory management systems. · Ensure effective inventory control and warehouse management practices, including proper storage, handling, and distribution of goods. · Troubleshoot and resolve logistics-related issues on time, minimizing disruptions to the supply chain. Data Analysis & Reporting: · Utilize logistics management software and data analytics to track and analyze logistics performance. · Prepare regular reports on logistics operations, including cost analyses, performance metrics, and potential areas for improvement. · Identify trends and make data-driven decisions to enhance operational efficiency. Risk Management & Compliance: · Ensure compliance with all applicable transportation, customs, and safety regulations. · Identify potential risks in logistics operations and develop strategies to mitigate those risks (e.g., natural disasters, transportation delays, regulatory changes). · Ensure that logistics operations meet environmental sustainability standards where applicable. Requirements Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. A Master’s degree is a plus. Experience: Minimum of 8-10 years of experience in logistics or supply chain management, with at least 5 years in a leadership role. Proven experience managing logistics teams and large-scale transportation and warehousing operations. Skills: · Strong leadership and team management skills. · Excellent problem-solving, organizational, and time management abilities. · In-depth supply chain management, logistics optimization, and transportation planning knowledge. · Excellent negotiation, communication, and interpersonal skills. · Ability to work under pressure and make data-driven decisions. · Knowledge of relevant legal and regulatory requirements (e.g., transportation laws, safety standards, customs regulations).

Expeditor - Hospitality and Construction Logistics Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginningDHL Global Forwarding has an opening for a Expeditor - Hospitality and Construction Logistics in Riyadh, Saudi Arabia. Join us in connecting people and improving lives! In this Expeditor - Hospitality and Construction Logistics position Serve as the primary point of contact for hospitality clients and their procurement consultants Maintain proactive communication with clients, providing timely shipment updates, addressing concerns, and offering solutions Prepare and submit client quotations in coordination with pricing and operations teams Logistics Coordination & Shipment Management Develop and execute detailed logistics plans for FF&E and OS&E shipments across air, sea, and land Monitor shipment status and share regular tracking updates with clients Follow up with freight carriers, customs clearance teams, and internal stakeholders (Air Freight, Ocean Freight, SABER, Transportation, etc.) to ensure timely movement and delivery Coordinate last-mile delivery with site operation team for smooth on-site delivery Purchase Order & Vendor Management Track and manage client purchase orders from procurement to delivery Liaise with procurement consultants and suppliers to ensure accuracy and readiness of goods Manage relationships with logistics vendors and service providers to ensure quality service and cost control Resolve supplier or carrier-related issues in a timely manner Billing & Collections Ensure timely billing and invoicing for services provided. Coordinate with the credit department for payment follow-ups and collections. Customer Service & Problem Solving Ensure high standards of customer service by maintaining responsiveness and professionalism. Take ownership of customer issues and drive resolution with internal and external teams. Make real-time decisions to adapt to changing circumstances on the ground. · Practical knowledge of FF&E and OS&E logistics · Excellent interpersonal and stakeholder coordination abilities · Ability to manage multiple priorities and make on-the-spot decisions · Situational adaptability and proactive problem solving · Acts responsibly. Can be counted on to keep commitments · Provides both verbal and written information in a timely, clear and concise manner. Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive Make real-time decisions to adapt plans and resources as needed based on project dynamics. Ensure service continuity and client satisfaction despite changing conditions or unforeseen issues Now, here is what we need from you! Education Level Bachelor’s degree in Logistics, Supply Chain Management, or International Business. Experience Level · Minimum 5 years of experience in freight forwarding industry · Strong understanding of hospitality logistics, import/export rules, and clearance processes. · Advanced skills in Excel, ERP/CRM systems, and freight tracking tools. Excellent interpersonal, negotiation, and problem-solving abilities We offer: Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals. Possible further career development Competitive salary

Air Freight Specialist Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning Who gives cargo its airtime? You do. Grab this unique opportunity to join the best Freight forward company. DHL has an opening for a Air Freight Specialist in Riyadh, Saudi Arabia. Join us in connecting people and improving lives! In this Air Freight Specialist position Execute AFR Ops/CS plans and processes to provide air freight forwarding for internal and external customers Assess and interpret to provide requirements of freight control center, and to support and provide operations team with the required details, information and instructions for operational performance Implement freight administration in providing allocation and reservations of freight on planned line haul and flights required for hub and operations performance Participate to develop and execute plans for air freight products in areas such as perishables, pharmaceutical, aviation, etc. Develop opportunities to expand business with new clients and continuously improve in-house customer services Maintain close business relationship with existing clients, conduct customer visits and achieve a desired level of customer retention Track account performances and provide monthly reports to management Execute pricing strategy and respond to pricing enquiries in an efficient and competitive manner Conduct day-to-day shipment documentation for freight forwarding, assist in development of shipping tenders and ensure on-time submission on relevant documents Identify opportunities to enhance air freight productivity, and efficient resource allocation and utilization Analyze and provide input for processes and design systems to enhance service quality Study and resolve issues in day-to-day delivery and implement practices for AFR Ops/CS focusing on increasing effectiveness and efficiency In area of AFR product: Create or confirm transport orders, perform bookings, and optimize booking Prepare, control, and distribute all required Import/Export documents Identify performance issues of suppliers, and propose solutions to improve performance Update Customs shipment information and physical status, resolve customer issues and incidents Now, here is what we need from you! Bachelor’s Degree or equivalent experience/qualification More than 4 years of work experience We offer: Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals. Possible further career development Competitive salary