The controller is completely new, used for only a week then I stopped using it because I switched to playing with mouse and keyboard. The controller has no issues at all, fully functional and ready to play. It features 4 additional buttons, four grips of two different types—one rough and one smooth—plus two spare grips of each type. It also includes two types of thumb caps, and excellent wireless charging. This controller is rare to find, as it is one of the newest professional controllers available, and the response is extremely fast.