Expected Activities: o Assisting with incident and problem management activities. o Participating in Root Cause Analysis reviews as applicable. o Monitoring backup activity for the in-scope environment. o Performing routine backup policy changes. o Participating in the planning, approval, and implementation of approved change management requests. o Participating in backup capacity measurement and planning. o Assisting with detailed technical planning for future initiatives. o Updating client operational procedures and documents. o Ensuring all backups are properly run and completed on time. Restores will be processed within mutually agreed to timeframes. o Documenting operational best practice processes and procedures related to the backup environment. Skills and Working Conditions: o Excellent communication and interpersonal skills. o Ability to analyze data and generate actionable insights. o Strong problem-solving and decision-making abilities. o Willing to work after working hours and in weekends Key Competencies: - very good knowledge with Dell Data Protection portfolio, Cyber Recovery and CyberSense - PowerProtect Data Manger – PPDM - PowerProtect Data Domain - PowerProtect Cyber Recovery - CyberSense - CRS - AVAMAR - DPC - DPA - Education: Bachelor’s degree in Information Technology, or a related field. - Experience: 5-6 years of experience Dell Data Protection Engineer role. Experience in government is preferred.
Workable · HR
Workable · HR
