Senior Specialist - Business Support Applications Operations

Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you’re looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi’s #1 private event ticketing and experience booking platform, and  Kafu Games, the largest esports tournament platform in MENA. Key Responsibilities: Collaborate with the stakeholders to identify and prioritize the business needs, scope of work, and requirements. Write clear and comprehensive, internal and external documentation such as business requirements documents (BRDs), functional specifications, use cases, process flows, and user stories. Effectively communicate requirements, key insights, and findings to cross-functional team members, management, and other stakeholders. Monitor project status by performing a daily follow-up with the teams, resolving problems, publishing progress reports, and recommending actions. Conduct meetings and presentations to share ideas and findings. Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions. Facilitate meetings and workshops to gather feedback, and ensure alignment between business objectives and project deliverables. Create training materials, conduct user training sessions, and facilitate the transition to new processes, systems, or solutions. Requirements The ability to understand problems and find solutions. The ability to present findings and recommendations to senior management, as well as conduct stakeholder meetings. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Experience in creating detailed reports and giving presentations. Understanding of project management techniques. Exceptional analytical and conceptual thinking skills. Strong written and verbal communication skills. Advanced technical skills. Excellent documentation skills. Excellent planning, organizational, and time management skills. Key Qualifications: Bachelor's degree in Business or IT/Computer Science. Minimum two years of experience in business analysis or a related field.

Master-Works is on the lookout for a talented Data Analyst to enhance our analytical capabilities. As a Data Analyst, you will play a crucial role in analyzing data trends, generating reports, and providing strategic insights that influence business decisions. Your expertise in data management and analysis will empower various teams at Master-Works to make informed choices based on data-driven evidence. Key Responsibilities: Analyze and interpret complex datasets to extract meaningful insights and trends. Develop and maintain dashboards and reports to track key performance indicators. Collaborate with cross-functional teams to define data needs and reporting requirements. Utilize statistical methods to conduct rigorous analysis and support data-driven decision-making. Ensure data accuracy and quality by performing checks and validations. Communicate findings clearly through presentations and documentation. Stay abreast of industry developments and integrate new methodologies into existing analysis practices. Requirements Bachelor's degree in Data Science, Statistics, Mathematics, or a related field. 5 years of experience in data analysis or a related field. Nationality: Saudi. Proficient in SQL, Excel, and data visualization tools such as Tableau or Power BI. Strong analytical skills with the ability to work with large datasets and extract actionable insights. Experience with statistical analysis techniques and methodologies. Excellent verbal and written communication skills. A team player who can work collaboratively in a fast-paced environment.

Master-Works is on the lookout for a talented Data Analyst to enhance our analytical capabilities. As a Data Analyst, you will play a crucial role in analyzing data trends, generating reports, and providing strategic insights that influence business decisions. Your expertise in data management and analysis will empower various teams at Master-Works to make informed choices based on data-driven evidence. Key Responsibilities: Analyze and interpret complex datasets to extract meaningful insights and trends. Develop and maintain dashboards and reports to track key performance indicators. Collaborate with cross-functional teams to define data needs and reporting requirements. Utilize statistical methods to conduct rigorous analysis and support data-driven decision-making. Ensure data accuracy and quality by performing checks and validations. Communicate findings clearly through presentations and documentation. Stay abreast of industry developments and integrate new methodologies into existing analysis practices. Requirements Bachelor's degree in Data Science, Statistics, Mathematics, or a related field. 5 years of experience in data analysis or a related field. Nationality: Saudi. Proficient in SQL, Excel, and data visualization tools such as Tableau or Power BI. Strong analytical skills with the ability to work with large datasets and extract actionable insights. Experience with statistical analysis techniques and methodologies. Excellent verbal and written communication skills. A team player who can work collaboratively in a fast-paced environment.

Qiddiya Investment Company is searching for a skilled and dedicated Senior Specialist - Security Operations to enhance our robust security measures across our expansive entertainment district. This position plays a critical role in ensuring that our operations are secure, efficient, and compliant with regulatory requirements. You will be responsible for supporting the implementation of security strategies, managing response protocols, and promoting a culture of safety within Qiddiya. As a Senior Specialist, you will work closely with the security team to enhance operational workflows and oversee the integration of security technology. Your expertise will help in mitigating risks, responding to incidents, and ensuring the safety of all guests and personnel. Responsibilities • Monitor and manage daily IT security operations of the Managed Service Provider (MSP). • Oversee Service Requests (SRs), Change Requests (CRs), and adherence to Key Performance Indicators (KPIs). • Ensure tasks are completed on time with accurate reporting. • Track and verify vulnerabilities reported within MSP-managed security controls. • Work with the MSP to prioritize fixes and ensure adherence to the organization’s security policies. • Review and validate MSP-generated reports, including Weekly Reports, Health Check Reports, and Active Incidents/Requests/Change Requests Reports. • Confirm accuracy and compliance with contractual requirements. • Offer insights and suggestions to improve the organization’s security posture. • Ensure rapid resolution and thorough documentation of root cause analyses. • Partner with internal teams and the MSP to align on security strategies. • Communicate risks and implement preventive measures. • Identify ways to improve MSP processes, tools, and security controls. • Enhance the organization’s overall security Operation. • Excellent communication, analytical, and problem-solving skills. Ability to manage multiple priorities and work effectively with cross-functional teams. Requirements Bachelor's degree in in Cybersecurity, Information Technology, or a related field or equivalent experience. 3-5 years of experience in IT security operations, with at least 2 years working with MSPs or in a customer-side security role. Thorough understanding of security operations, threat assessment, and risk management. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills to interact effectively with diverse stakeholders. Benefits Comprehensive benefits package

At Sumerge, our customers are at the core of everything we do. We build solutions around their needs, promoting effectiveness and efficiency using the latest technological innovations. As part of the project delivery team, you will work hand-in-hand with our customers, engineers, and sales teams, bridging the technical and business worlds to deliver the utmost value to our customers.  Our ideal business analysts create distinct value for our customers. they re-conceptualize issues to discover practical solutions to hard problems, utilizing their deep technical, business, and product understanding to solve our customers’ biggest challenges, allowing them to grow and get the most out of our solutions. Responsibilities Analyze and model the business domain to create a complete picture of workflows and technical requirements fulfilled by the software. Work on small projects or parts of large projects. Define the business problem and primary objectives of new projects. Identify and validate the key business requirements. Create and document functional requirements (use cases) and non-functional requirements. Coordinate requirements walk-through and sign-offs, and verify with user representatives/stakeholders that use cases and process models accurately portray specific business needs. Ensure that programs meet marketing/user requirements by inspecting and monitoring software development progress. Work with the technical team to develop business and technical requirements. Determine approaches that will improve the usability, performance, and integrity of the software. Requirements Bachelor's of Computer Science/ Engineering 2-5 years of relevant experience (Software development/ Business Analysis)

We are looking for a passionate Senior Data Analyst. The successful candidate will turn data into information, information into insight and insight into business decisions. Data Analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data Analyst will develop queries, reports, dashboards, and troubleshoot data issue. They will also monitor performance and quality control plans to identify improvements. Data Analyst will assist business departments in interpreting information, reports and dashboards and respond to their requests/questions. In addition, Data Analyst will assist data scientists in different AI projects, data engineers in requirements related to data preparation/management/governance, and data quality assurance officers in data integrity and cleansing activities. Responsibilities Identify and acquire data from different data sources (production, warehouse, external sources) and organize the data in usable formats. Develop and implement data collection systems, pipelines, data analytics and other strategies that optimize statistical efficiency and quality. Interpret data, analyze results using statistical techniques, create visualizations of data and provide reports, and dashboards. Identify, analyze, and interpret trends or patterns in complex data sets. Use BI tools to analyze data, and extract useful business insights. Filter and “clean” data by reviewing reports, dashboards, and performance indicators to locate and correct problems Locate and define new process improvement opportunities. Supporting business departments and responding to their data-related requests and keeping track of these requests. Supporting data engineers in identifying and revising reporting requirements. Supporting initiatives for data integrity and normalization. Training end-users on new reports and dashboards. Work with management to prioritize business and information needs. Requirements Bachelor's degree in a quantitative field (Statistics, Mathematics, Computer Science, Engineering, etc.). At least 3 years of experience as a Data Analyst or Business Data Analyst. Proficiency in Python . Excellent in Algorithms and Data Mining techniques. Familiarity with database technology (design and implementation) and query language. Strong knowledge of and experience with BI tools (e.g. Looker, Tableau..etc) and reporting packages. Knowledge of statistics and experience using statistical packages and python libraries for analyzing and visualizing datasets (NumPy, SciPy, Tensorflow, Keras, Pandas, Sklearn, MatplotLib... etc). Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Adept at queries, report writing and presenting findings. Strong organizational and project management skills. Good problem-solving skills. Excellent communication and presentation skills Other languages such as Shell Scripts, C++, .Net, Java, Matlab, R,...etc are preferred