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Customer Service - Customer Facing in Saudi Arabia

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Category:Customer Service - Customer Facing

Customer Service Representative - Saudi national 64086187883523110

Customer Service Representative - Saudi national

Roles & Responsibilities • Oversee the maintenance of office equipment such as computers, phones, printers, and other tools, initiating repairs or replacements as needed. • Liaise with external vendors for office-related services, including maintenance, equipment, supplies, and security. Administrative Support & Reporting: • Prepare and maintain office-related reports, such as office supply usage, maintenance issues, and facility-related expenses. • Assist in preparing monthly and quarterly reports on office efficiency, team performance, and operational needs. • Maintain office records and files in an organized manner, ensuring that confidential information is securely handled. • Coordinate with other departments to ensure that operational needs and requests are addressed promptly. Budget Management: • Assist in managing the office budget, ensuring expenses are within allocated limits. • Monitor office expenditures related to supplies, equipment, and services, and work to reduce costs when possible without compromising on quality. Health, Safety & Emergency Procedures: • Oversee health and safety protocols in the office, ensuring that all staff are trained on emergency procedures, fire drills, and first aid. • Act as a point of contact for emergency situations, coordinating responses with other departments or external services as necessary. • Ensure compliance with local regulations related to health and safety in the workplace. Employee Relations & Support: • Act as the liaison between office staff and management, addressing any employee concerns or needs. • Organize office events, team-building activities, and other initiatives to promote a positive and productive work culture. • Ensure the office is a comfortable, welcoming, and supportive environment for employees, addressing any issues that could impact morale or productivity. Qualifications: • Saudi Male candidates only. • Bachelor's degree in Business Administration, Office Management, or a related field (or equivalent experience). • Minimum of 5 years of experience in office management or a related role, with a proven track record of managing office operations and teams. • Strong organizational, leadership, and communication skills. • Ability to handle multiple tasks simultaneously, prioritize effectively, and work under pressure. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar office software. • Knowledge of office management best practices and familiarity with office security and safety protocols. • Excellent interpersonal skills and the ability to work collaboratively with various teams. • Problem-solving and conflict resolution skills. Working Conditions: • Full-time position, Sunday to Thursday, 8:30 AM - 5:30 PM. • Occasional overtime may be required, particularly during high-priority tasks or operational issues.

SAR 8,000-9,000/month

General Cashier64088952635650111

General Cashier

Roles & Responsibilities The General Cashier supervises and accounts for all cash activities of the Hotel, safeguards cash assets, and prepares all financial reports related to cash transactions. Specifically, you will be responsible for performing the following tasks to the highest standards: - Assists in any other way deemed necessary for the efficient overall operation of the Finance Department in full compliance with the policy, regulatory and contractual framework. - Business partner with all hotel finance team members and all hotel departments. - Participate in all relevant Finance training and development programs. In case of a joint job role any responsibility relevant joint job descriptions will apply in accordance with Hilton s job segregation policies. br> Desired Candidate Profile - Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections - Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate - Ability to proactively identify and prevent potential problems - Ability to help develop problem solving skills among direct reports and other team members as appropriate - Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities - Detail oriented and organized - Ability to develop presentations and effectively present to all levels of company, hotels & owners. - Strong communication and negotiation skills (all levels of management and external customers) - Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required

SAR 3,000-5,000/month

General Cashier 64088835895683112

General Cashier

POSITION SUMMARY Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Complete period-end closing procedures and reports as specified. Audit cashier banks periodically according to SOPs. Maintain, distribute, and record petty cash, cashier banks, and contracts. Document, maintain, communicate, and act upon all Cash Variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Desired Candidate Profile Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Negotiable Salary

Cashier64088803376514113

Job Description Roles & Responsibilities Accurately process customer transactions using a point-of-sale (POS) system, ensuring minimal wait times and optimal customer satisfaction. Maintain a clean, organized checkout area, ensuring all merchandise is neatly displayed and easily accessible to customers. Handle cash, credit, and check transactions with precision, ensuring proper change is given and all financial exchanges are securely managed. Engage with customers in a friendly manner, providing assistance and answering inquiries to enhance their shopping experience. Desired Candidate Profile High school diploma or equivalent education is required; further education in business or finance is a plus. Previous experience as a cashier or in a retail environment preferred, ideally with at least 1-2 years in a similar role. Familiarity with POS systems and cash handling procedures is essential for efficiency and accuracy. Excellent communication skills, with the ability to converse fluently in English; additional languages are a valuable asset. Nationality Filipino

SAR 2,000-3,000/month

Customer Service Representative64086213249921114

Customer Service Representative

Roles & Responsibilities Job Description KILONEWTONS is seeking a highly motivated and customer-focused Customer Service Representative to join our dynamic team in Riyadh, Saudi Arabia. The ideal candidate will be responsible for providing exceptional service to our clients, addressing inquiries, resolving issues, and ensuring a seamless customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Assist customers with product/service information, order processing, and issue resolution. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to escalate and resolve complex customer concerns. Provide feedback on customer needs and trends to improve service quality. Follow company policies and procedures to ensure customer satisfaction and brand reputation. Requirements: High school diploma or equivalent (Bachelor s degree preferred). 1-2 years of experience in customer service or a related field. Fluency in English and Arabic (both written and spoken). Strong communication, problem-solving, and interpersonal skills. Proficiency in Microsoft Office and CRM software (e.g., Zendesk, HubSpot). Ability to work in a fast-paced environment and handle multiple tasks efficiently. Preferred Skills: Experience in e-commerce or retail customer service. Knowledge of Saudi market customer service standards. Ability to work flexible hours, including weekends if required.

SAR 4,000-6,000/month

Sales & Customer Service 64086158145281115

Sales & Customer Service

Roles & Responsibilities Proactively engage with potential clients through various channels (phone, email, chat) to understand their needs and offer tailored solutions, turning inquiries into sales opportunities. Manage and nurture customer relationships, ensuring satisfaction and loyalty by providing exceptional support and resolving issues efficiently, building long-term partnerships. Stay up-to-date on product knowledge, market trends, and competitor activities, providing informed advice and staying ahead of the curve. Electronic Marketing degree Accounting degree Desired Candidate Profile Experience in negotiation and ease in explaining our services • Customer Service and Marketing: Electronic Response to Customer Calls • He has the ability to persuade and dialogue style • He has knowledge of accounting principles. Employment Type Full Time

SAR 2,000-4,000/month

Customer Success Manager63370647749761116

Customer Success Manager

Purpose: We are seeking a skilled Customer Success Manager (CSM) who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing existing and new programs that will increase our business’ revenue potentials and minimize churn rates. Roles & Responsibilities: Manage customer onboarding and product training. Educate customers on the use and benefits of our products and services. Ensure customers get fast time-to-value. Keep clients engaged and regularly using products (increasing adoption). Build customer loyalty and reduce churn (increasing retention). Developing a positive customer experience and fostering healthy working relationships. Assist customers with setting up and navigating our platform. Promote the value of the products. Maintain customer satisfaction and have them as promoters and advocates (increasing NPS rate). Solve customers’ issues and problems proactively. Assist in creating training courses and educational materials. Review customer complaints and concerns and seek to improve the customer experience. Record and report customer feedback to upper management.

Riyadh Saudi Arabia

Negotiable Salary

Contact Center Agent63370652260099117

Contact Center Agent

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA. Key Responsibilities: Handle contact center departments inbound and outbound calls including Sales and telemarketing calls. Provide contact center departments customers with the services they are looking for, handle customers complaints, and inquiries through all customer service channels. Act as a source of information for customers, collect customers feedback and enhance customer satisfaction. Contact center agents will be also responsible for supporting clients merchants and service providers by collecting their feedback , leads and handling their inquiries and complaints. Requirements Follow Company's Policies, and instructions, and maintain the company's equipment and prestigious image. Adhere to working hours schedules, breaks, and tasks assigned and deliver it before the deadline. Answer contact center departments inbound calls, and serve the customer with the required services. Book, reschedule, and cancel experience bookings on behalf of customers and service providers. Sell events tickets through inbound, outbound calls, and all contact center departments channels. Handle customers incoming and outgoing transactions through WhatsApp, social media direct messages and public posts or comments, Email, live chat and any other customer service channels. Handle customer complaints, inquiries and feedback through all customer service channels, and make sure to provide our customers with mastery shopping services, and enhance customer satisfaction. Escalate customer complaints and feedback to the concerned department and follow up to get a solid solution for it. Make outbound research marketing and sales calls for our projects. Modify, review, upload, and remove merchants and DMCs experiences according to the business needs. Handle merchants and DMCs Inquiries, complaints, and feedback through all contact center channels, and provide them with full support. Maintain individuals Key performance Indicators (KPIS). Key Qualification: Diploma Degree or bachelor's degree. Fresh Graduates, 1-2 years of experience. Excellent communication skills. Good customer service skills. Good command of English and Arabic Languages. Good Computer skills.

Riyadh Saudi Arabia

Negotiable Salary

Polyclinic Receptionist63370652102915118

Polyclinic Receptionist

Job Purpose The Receptionist serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient reception experience. This role involves managing patient check-ins, handling inquiries, scheduling appointments, and maintaining accurate records. The receptionist plays a crucial role in promoting a positive image of the polyclinic and ensuring smooth administrative operations. Key Responsibilities 1. Patient Reception and Check-In: o Greet patients and visitors in a courteous and professional manner. o Verify patient information and complete check-in procedures. o Inform patients of waiting times and provide necessary information. 2. Appointment Scheduling: o Schedule and confirm patient appointments. o Manage the appointment calendar to optimize the utilization of clinical services. o Notify patients of any changes to their scheduled appointments. 3. Patient Inquiries and Communication: o Handle incoming calls and respond to patient inquiries. o Provide information about services, policies, and procedures. o Direct patients and visitors to the appropriate departments or personnel. 4. Record Management: o Maintain accurate and up-to-date patient records. o Process patient registration forms and update information as needed. o Ensure confidentiality and security of patient information. 5. Billing and Payments: o Collect payments for services rendered and issue receipts. o Assist patients with billing inquiries and insurance claims. o Maintain accurate records of financial transactions. 6. Administrative Support: o Assist with administrative tasks such as filing, e-mails and communications, and photocopying. o Support the Admin Manager and other staff with special projects and tasks. o Maintain a clean and organized reception area. 7. Quality and Compliance: o Adhere to healthcare and organizational regulations, standards, and protocols, especially regarding patient confidentiality and data protection. o Participate in quality improvement initiatives aimed at enhancing the efficiency of front-desk services. o Ensure compliance with health and safety protocols in the reception and waiting areas. Professional Development: o Stay updated on administrative best practices and clinic procedures. o Participate in any required training programs and professional development activities. Qualifications · Relevant educational degree; additional qualifications in healthcare administration or customer service are a plus. · Minimal 1 to 2 experience as a receptionist or in a customer service role, in a healthcare polyclinic. · Strong communication and interpersonal skills. · Proficiency in using office software and patient management systems. · Excellent organizational skills and attention to detail. · Ability to handle multiple tasks and work under pressure. · Experience with scheduling systems, patient management software, or electronic health records (EHR). · Experience with the health insurance processes, roles and regulations. Key Competencies: · Customer Service Orientation · Effective Communication · Multitasking and Time Management · Attention to Detail · Professionalism · Empathy and Compassion Working Conditions 1. Environment: · Work is performed in a clinic or healthcare setting, primarily at the reception desk. 2. Hours: · Full-time position with varying shifts, including weekends and holidays when needed. Requirements

Riyadh Saudi Arabia

Negotiable Salary

VIP Waiter x 3 (Casual Dining - Permanent)63370058469633119

VIP Waiter x 3 (Casual Dining - Permanent)

Senior/VIP Waiter Location: Riyadh, Saudi Arabia Salary: SR 9,000 per month Contract Type: Permanent (Live-In) Job Overview: A refined hospitality establishment soon opening in Riyadh is seeking experienced and professional Senior/VIP Waiters to deliver exceptional service to our high-profile and VIP clientele. The successful candidate will exhibit impeccable etiquette, excellent service standards, and attention to detail in providing memorable dining experiences. Key Responsibilities: Provide personalised, attentive, and sophisticated service to VIP guests. Manage and anticipate guest needs, maintaining discretion and professionalism. Ensure flawless table setup, presentation, and impeccable service standards at all times. Guide guests through menus, making thoughtful recommendations, and demonstrating comprehensive knowledge of food and beverages, especially Mediterranean cuisine. Communicate effectively with kitchen and management staff to ensure seamless dining experiences. Handle guest inquiries and complaints professionally, ensuring swift resolution and guest satisfaction. Requirements Qualifications and Experience: Minimum of 3-5 years’ experience as a Senior or VIP Waiter in luxury dining or five-star hospitality settings. Exceptional communication skills, refined etiquette, and polished presentation. Proven experience managing VIP clientele with discretion and professionalism. Strong knowledge of fine dining standards, menu items, and Mediterranean cuisine. Fluency in English required; proficiency in Arabic and other languages advantageous. Benefits What We Offer: Competitive monthly salary of SR 9,000. Opportunities for professional growth within a prestigious hospitality brand. Comprehensive training and a supportive work environment. Opportunity to work with an international team dedicated to excellence. Join our esteemed team and contribute to providing exceptional hospitality experiences.

Riyadh Saudi Arabia

Negotiable Salary

Contact Center Lead633700456043531110

Contact Center Lead

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA. Key Responsibilities: Supervise and manage day-to-day operations of the contact center team (inbound, outbound, sales, support, and telemarketing). Lead, mentor, train, and coach a team of agents to deliver exceptional service and achieve KPIs. Handle escalated customer complaints and complex inquiries across all customer service channels (calls, WhatsApp, social media, email, live chat). Monitor team performance, quality standards, and customer interactions to ensure mastery-level service. Support and guide the team in booking, rescheduling, and canceling experience bookings and event ticket sales. Coordinate with other departments to escalate feedback, resolve issues, and enhance customer satisfaction. Conduct regular performance reviews and provide feedback, coaching, and action plans for improvement. Ensure merchants, DMCs, and service providers receive full support by managing inquiries, feedback, and complaints efficiently. Handle scheduling, shift planning, and coverage to ensure smooth operations during business hours. Analyze data reports on team performance and customer interactions, propose improvements, and drive initiatives to boost efficiency. Maintain high morale, motivation, and engagement among the contact center team. Requirements Bachelor's degree. 3–5 years of experience in a contact center, including at least 1 year in a supervisory or team lead role. Strong leadership and coaching skills with the ability to drive a high-performance team. Excellent communication skills in English and Arabic (spoken and written). Customer-first attitude with strong problem-solving skills. High adaptability to fast-paced, dynamic environments. Strong knowledge of CRM systems, customer service tools, and Microsoft Office. Ability to work flexible hours, including weekends or holidays if needed. Passion for technology, events, experiences, and making people happy!

Riyadh Saudi Arabia

Negotiable Salary

Waiters x 4 (Casual Dining - Permanent)633600391683861111

Waiters x 4 (Casual Dining - Permanent)

Job Title: Waiter / Waitress x 4 Location: Riyadh, Kingdom of Saudi Arabia Salary: SR 5,000/month (Tax-Free) Join a Prestigious International Café Brand A leading international café brand known for its elegant yet approachable dining experience is seeking experienced Waiters to join its thriving team in Riyadh, KSA. This is an exciting opportunity for hospitality professionals who excel in high-volume, fast-paced environments and are passionate about delivering exceptional guest service. Key Responsibilities: Provide warm, attentive, and knowledgeable service to every guest. Efficiently manage a busy section, ensuring quick turnaround and consistent quality. Possess in-depth knowledge of the menu, including ingredients and daily specials. Communicate effectively with kitchen and bar staff to ensure smooth service flow. Maintain cleanliness and organisation in all service areas. Resolve guest concerns professionally and promptly. Contribute to a positive team environment and assist with onboarding new colleagues as required. Requirements Qualifications: Minimum 2–3 years’ experience in a high-volume casual dining or premium café setting. Strong interpersonal and communication skills. Fluency in English; additional languages are advantageous. Excellent contactable references Detail-oriented with a focus on guest satisfaction. Energetic, motivated, and a team player. Willing to relocate to Riyadh, KSA. Benefits What We Offer: Tax-free monthly salary of SR5,000 + service charge & gratuities Company-provided shared accommodation and transportation to and from work Comprehensive medical insurance. Uniforms supplied by the employer. Flights to and from Riyadh covered. Supportive and professional work culture in a globally respected brand. Elevate your career in hospitality by joining a team that values quality, care, and a commitment to excellence.

Riyadh Saudi Arabia

Negotiable Salary

Senior Customer Success Manager633600444363541112

Senior Customer Success Manager

At Lucidya, we are on a mission to empower businesses in the MENA region through our advanced AI and big data technologies, leading the way in customer experience management tools specifically designed for the Arabic language. As a Senior Customer Success Manager, you will play a crucial role in ensuring our clients achieve their desired outcomes while using our solutions. You will lead and mentor a team of Customer Success professionals, driving engagement, retention, and overall client satisfaction with Lucidya’s products. Key Responsibilities: Own and lead the customer relationship management strategy to improve customer satisfaction and drive retention. Develop and execute engagement plans ensuring customers achieve their desired outcomes. Conduct regular check-ins and business reviews with clients, offering insights and recommendations. Collaborate with cross-functional teams to ensure customers are receiving optimal value from our products. Lead a team of Customer Success professionals, providing coaching and guidance to enhance team effectiveness. Identify upsell and cross-sell opportunities and work closely with the sales team to drive growth. Serve as the customer's advocate, sharing feedback with product and engineering teams to drive product improvements. Requirements Bachelor’s degree in Business, Management, or a related field. Minimum 4 years of experience in customer success, account management, or similar roles. Proven track record in managing client relationships and driving retention. Strong leadership and mentoring abilities. Excellent communication and interpersonal skills. Ability to analyze data & metrics to inform and support decision-making. Experience in the SaaS OR Marketing Agency industry is preferred. This position is only for Saudi nationals.

Riyadh Saudi Arabia

Negotiable Salary

Customer Support Specialist633601125194271113

Customer Support Specialist

Who Are We❓ We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. The Job in a Nutshell💡 We are looking for those who are excited to be part of our team in the Center of Excellence! As a Customer Support Specialist, you will handle clients’ inquiries and requests regarding Foodics products and overall incoming communication channels In short, you will be our first line of support for customers, with the primary goal of providing optimum service at all times! What Will You Do❓ Handle and provide the correct answers for client inquiries received at the center of excellence. Escalate and follow up with concerned teams with Foodics in case any support is needed from their side until reaching case resolution. Document communication logs into our CRM and ticketing systems with accuracy. Train clients on using Foodics products using multiple virtual channels. Report daily events to team leaders and highlight areas where more attention may be needed. What Are We Looking For❓ Bachelor’s degree in any major. (Preferred) 0 - 1 year of experience in call center or customer service roles High fluency in the English language, especially speaking and communicating verbally (Must) Excellent typing skills (Must) Flexible to work in different shifts in Khobar - On-site (Must) Comfortable and skilled in delivering training (Preferred) Willing to work hard and with autonomy to handle customer cases till case resolution Is naturally strong in communication, with great ability for problem-solving Comfortable in conducting routine tasks while maintaining quality standards. What We Offer You❗ We believe you will love working at Foodics! We offer highly competitive compensation packages, including bonuses and the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.

Al Khobar Saudi Arabia

Negotiable Salary

Group Reservations Manager (Restaurants)633706048665631114

Group Reservations Manager (Restaurants)

Position: Group Reservations Manager (Restaurants) Location: Riyadh, Kingdom of Saudi Arabia Salary: SAR 15,000 per month Benefits: Annual flight ticket + All other entitlements as per Saudi labor law A leading hospitality group renowned for its collection of restaurants is seeking a highly organised and guest-focused Group Reservations Manager (Restaurants) to oversee the reservations function across all dining venues within the group. Based in Riyadh, this strategic role ensures efficient booking operations, high guest satisfaction, and optimal table utilisation. Key Responsibilities: Manage the central reservations office for the group’s restaurant portfolio, ensuring prompt, courteous, and accurate handling of all booking inquiries. Optimise table allocations to maximise covers and revenue, while preserving the guest experience. Coordinate closely with restaurant managers and hosts to ensure real-time communication and smooth guest flow. Maintain up-to-date records of guest preferences, VIPs, and special requests to support personalised service. Oversee the use and configuration of reservation platforms (e.g., SevenRooms, OpenTable, or similar). Generate daily, weekly, and monthly reports on reservations performance and no-show trends. Lead, train, and develop the reservations team to uphold brand standards in service and communication. Manage group bookings, private events, and special occasions in collaboration with the F&B and events teams. Address guest concerns and feedback with professionalism and care. Requirements Minimum of 3–5 years’ experience in a similar reservations management role, preferably within luxury or fine dining restaurants. Strong command of restaurant reservation systems and CRM platforms. Excellent communication skills in English; Arabic is an advantage. Proven leadership abilities and a detail-oriented, service-driven mindset. Able to multitask and thrive in a fast-paced hospitality environment. Bachelor’s degree in Hospitality Management or a related field is preferred. Benefits Competitive monthly salary of SAR 15,000 Live Out arrangement Annual flight ticket Benefits package as per Saudi labor law A collaborative work culture within a respected hospitality group Opportunities for professional development and career growth

Riyadh Saudi Arabia

Negotiable Salary

Receptionist x 2 (Casual Dining - 6+ month contract)633700385848351115

Receptionist x 2 (Casual Dining - 6+ month contract)

Receptionist Location: Riyadh, Saudi Arabia Salary: SR 3,000 per month Contract Type: Seasonal minimum 6 month contract (Live-In) Job Overview: A prestigious hospitality brand is looking for a friendly, professional, and dedicated Receptionist to join our team at our newest upscale location in Riyadh. The ideal candidate will deliver outstanding customer service, handle guest inquiries efficiently, and ensure a welcoming environment at all times. Key Responsibilities: Greet guests warmly upon arrival, ensuring they receive a positive first impression. Handle reservations and guest inquiries efficiently, providing clear and accurate information about our services. Coordinate effectively with service and operational teams to ensure seamless guest experiences. Manage telephone calls and emails professionally, responding promptly and politely. Ensure the reception area remains tidy, organized, and presentable. Handle administrative tasks including guest check-in/check-out procedures and billing. Requirements Qualifications and Experience: Previous experience in a receptionist or customer-facing role within hospitality is preferred. Exceptional customer service and interpersonal skills. Good organizational and administrative abilities, with attention to detail. Professional appearance and demeanor at all times. Proficiency in English is essential; Arabic language skills are advantageous. Benefits What We Offer: Attractive monthly salary of SR 3,000. Comfortable, quality accommodation provided (live-in). Professional training and growth opportunities within a renowned hospitality brand. Collaborative and supportive working environment. Join our dynamic team and contribute to delivering outstanding hospitality experiences. We appreciate your interest in this vacancy. Due to the high number of applications we receive, only candidates selected to move to the next stage of the recruitment process can be contacted.

Riyadh Saudi Arabia

Negotiable Salary

Building Receptionist633599907150111116

Building Receptionist

Awtad, a premier real estate company in Saudi Arabia, is seeking a dedicated and personable Building Receptionist to join our team. In this role, you will serve as the face of the company, creating a positive first impression for all visitors and ensuring smooth operations at the front desk of our building. Your commitment to providing exceptional customer service will be key to enhancing the experience of clients, tenants, and guests in our properties. Awtad prioritizes integrity, innovation, and excellence in the real estate sector, and as a Building Receptionist, you will play an essential role in supporting these values by offering a welcoming environment to all who enter our premises. You will be responsible for managing the front desk, responding to inquiries, and providing administrative support to ensure efficient daily operations. Your strong communication skills, organizational ability, and proactive attitude will contribute to maintaining a positive atmosphere within the building, making it an attractive place for businesses and their clients. Responsibilities Greet and assist visitors, tenants, and clients courteously and professionally. Answer, screen, and forward incoming phone calls while providing accurate information. Monitor and manage visitor access, ensuring security protocols are followed. Maintain a clean and organized reception area, reflecting a welcoming atmosphere. Handle inquiries and direct them to the appropriate department as necessary. Assist with scheduling appointments and coordinating meetings within the building. Manage incoming and outgoing correspondence, including mail and packages. Provide general administrative support to various departments as needed. Coordinate with maintenance and service teams to address building-related issues promptly. Assist in preparing reports, presentations, and other documents as required. Stay informed about the building, its services, and company policies to assist tenants effectively. Build and maintain positive relationships with tenants and colleagues. Requirements High school diploma or equivalent qualification required; additional education in office administration or hospitality is a plus. Proven experience as a Receptionist or in a similar customer-facing role. Exceptional communication skills, both verbal and written. Professional appearance and demeanor. Strong organizational and multitasking skills. Ability to handle sensitive information with discretion and professionalism. Proficiency in MS Office applications and office equipment. Excellent problem-solving capabilities and attention to detail. Able to work effectively both independently and as part of a team. Flexibility to adapt to changing situations and priorities. Knowledge of the real estate industry is beneficial. Fluency in Arabic is an advantage; proficiency in English is required. Benefits Comprehensive Health Insurance Training and Professional Development Performance-based Bonus Paid Time Off

Riyadh Saudi Arabia

Negotiable Salary

Electrical Engineer633599788029461117

Electrical Engineer

Maxorb, a leading company in the ec charging vehicles industry, is on the lookout for a dynamic and innovative Electrical Engineer to join our talented team. Responsibilities Design and develop electrical systems for new and existing products. Conduct feasibility studies and analyze electrical systems to improve efficiency. Collaborate with mechanical engineers and product teams to integrate electrical components effectively. Ensure compliance with safety regulations and electrical standards in all designs. Create and maintain documentation for electrical designs and processes. Requirements Bachelor's degree in Electrical Engineering or a related field. Proven experience in electrical design and development in the consumer services sector. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment and communicate effectively. Willingness to continuously learn and adapt to new technologies and methods.

Riyadh Saudi Arabia

Negotiable Salary

Receptionist (Casual Dining - Permanent)633698675509791118

Receptionist (Casual Dining - Permanent)

Receptionist Location: Riyadh, Saudi Arabia Salary: SR 3,000 per month Contract Type: Permanent (Live-In) Job Overview: A prestigious hospitality brand is looking for a friendly, professional, and dedicated Receptionist to join our team at our newest upscale location in Riyadh. The ideal candidate will deliver outstanding customer service, handle guest inquiries efficiently, and ensure a welcoming environment at all times. Key Responsibilities: Greet guests warmly upon arrival, ensuring they receive a positive first impression. Handle reservations and guest inquiries efficiently, providing clear and accurate information about our services. Coordinate effectively with service and operational teams to ensure seamless guest experiences. Manage telephone calls and emails professionally, responding promptly and politely. Ensure the reception area remains tidy, organized, and presentable. Handle administrative tasks including guest check-in/check-out procedures and billing. Requirements Qualifications and Experience: Previous experience in a receptionist or customer-facing role within hospitality is preferred. Exceptional customer service and interpersonal skills. Good organizational and administrative abilities, with attention to detail. Professional appearance and demeanor at all times. Proficiency in English is essential; Arabic language skills are advantageous. Benefits What We Offer: Attractive monthly salary of SR 3,000. Comfortable, quality accommodation provided (live-in). Professional training and growth opportunities within a renowned hospitality brand. Collaborative and supportive working environment. Join our dynamic team and contribute to delivering outstanding hospitality experiences. We appreciate your interest in this vacancy. Due to the high number of applications we receive, only candidates selected to move to the next stage of the recruitment process can be contacted.

Riyadh Saudi Arabia

SAR 3,000/month

Guest Relations Manager (Restaurants)633698136919051119

Guest Relations Manager (Restaurants)

Job Title: Guest Relations Manager (Restaurants) Location: Riyadh, KSA Salary: SAR 18,000 per month Company: A leading hospitality group in KSA Employment Type: Full-time About Us: We are a distinguished hospitality group operating a portfolio of restaurants and luxury culinary concepts in KSA. With an unwavering commitment to excellence, we deliver world-class dining experiences that combine outstanding cuisine, ambiance, and impeccable service. We are seeking a sophisticated and experienced Guest Relations Manager to oversee guest experience strategy and execution across all venues within our group. Position Overview: The Guest Relations Manager will be responsible for leading and standardizing guest engagement and service excellence across all restaurant brands under our portfolio. This is a high-profile, group-level role that requires a strategic thinker, charismatic leader, and hospitality professional with a passion for creating memorable guest journeys. You will work closely with each restaurant’s management team to ensure a consistently elevated experience aligned with our luxury brand values. Key Responsibilities: Develop and implement group-wide guest relations standards, training, and protocols Serve as the face of hospitality for VIP guests, celebrities, and high-net-worth individuals across all venues Oversee and coordinate guest services teams across all restaurants to ensure uniform excellence Analyze guest feedback, track satisfaction metrics, and implement improvement strategies Collaborate with marketing, events, and operations teams to tailor experiences for special occasions and brand activations Manage and update group guest profiles and loyalty/recognition systems Lead training and development programs to elevate front-of-house service standards Conduct regular visits to all venues to audit guest experience delivery and identify areas for enhancement Serve as a liaison between guests and executive management for high-priority interactions Requirements Minimum 5 years of experience in guest relations, front-of-house leadership, or guest experience strategy in luxury hospitality Proven experience handling clientele with discretion and diplomacy Excellent communication skills; fluency in English required (Arabic and other languages an asset) Strong leadership and interpersonal skills, with the ability to motivate teams across multiple venues Deep understanding of luxury service culture and attention to detail Familiarity with CRM, reservation, and feedback management platforms Highly polished presentation and a warm, confident presence Benefits Competitive salary: SAR 18,000/month Live out arrangement Annual flight ticket allowance Health insurance coverage Ongoing training and career development Opportunity to lead guest experience for one of Saudi Arabia's most respected hospitality groups We appreciate your interest in this vacancy. Due to the high number of applications we receive, only candidates selected to move to the next stage of the recruitment process can be contacted.

Riyadh Saudi Arabia

SAR 18,000/month

Merchant Success Manager633706023349781120

Merchant Success Manager

●Managing end-to-end relationships and performance for our merchants. ● Coach merchants to grow their business by partnering with them on goal development and providing tailored and structured recommendations to achieve those goals. performance for our merchants. ● Manage the successful handling of new clients, maintain existing customers, negotiate renewal and upsell conversations, and proactively mitigate churn, improve existing processes for merchant onboarding, growth, and management. ● Meet with clients regularly to establish strong relationships and inspire them to improve and strengthen their adoption to Salla. ● Work closely with sales, product, and engineering teams to share customer feedback and journeys, deliver outstanding client experiences, and have a direct impact on building our customer-centric culture at Salla. ● Identify areas for improvement, including opportunities for product adoption and implementing new Salla features, and recommend ways to best utilize Salla's solutions. ● Keep project timelines updated, monitoring deadlines each week and making adjustments as needed. ● Schedule resources needed (design, dev, consulting) and manage resource relationships efficiently. ● Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement. ● Working cross-functionally with the business, operations, marketing, product and tech teams. ● Additional tasks based on assigned projects or job requirements. Requirements ● Bachelor’s degree in Business Administration, MIS, Computer Science, IT, or related field. ● +2 years of experience in Account Management at an e-commerce/ SaaS company. ● Advanced communication and negotiation skills ● Experience in Customer Relation Management ● Up-to date understanding of new technologies ● Satisfactory problem-solving skills to help resolve customer complaints or needs

Jeddah Saudi Arabia

Negotiable Salary

Digital Insights Analyst (Saudi Nationals Only)633706471264021121

Digital Insights Analyst (Saudi Nationals Only)

Join one of MENA’s fastest-growing AI-powered SaaS startups, backed by the region’s most respected investors and recognized by the World Economic Forum as one of the top promising companies. At Lucidya, we’re revolutionizing how businesses understand and engage with their Arabic-speaking customers using cutting-edge AI and big data technologies. Now’s your chance to be part of something big, to shape the future of digital customer experiences in the region, right from the heart of Riyadh. About the Role: We’re looking for a sharp, curious, and culturally attuned Digital Insights Analyst to focus on a single, high-impact client account. You’ll dive deep into data to uncover trends, measure campaign performance, and provide actionable insights to senior decision-makers - primarily Social Media and CX Directors. This project-based role offers you the space to specialize and focus your full attention on a single client, without the distractions of multiple projects. You’ll play a direct role in helping brands refine their social strategies and better connect with their audiences. What You’ll Do: Track and analyze social media post performance across platforms. Spot trends, hashtags, and cultural shifts relevant to the brand. Monitor mentions and conversations for brand reputation insights. Translate numbers into stories - create impactful reports with clear takeaways and next steps. Provide feedback to content teams based on data-driven analysis. Ensure quality across all reporting - proofreading, consistency checks, and accuracy reviews. Collaborate with internal stakeholders to support marketing, sales, and client requests with high-quality insights. Requirements What You Bring: Saudi nationality (required). 2+ years experience in social media, digital marketing, or analytics roles. Strong analytical thinking and a love for digging into data. Passion for social media, pop culture, and how people engage online. Understand the nuances of Arabic-speaking digital audiences. Are up to date with influencer and trend dynamics in the GCC region. Clear and confident communicator - comfortable presenting insights to senior teams. Detail-obsessed and committed to high standards of accuracy. Ability to give and receive constructive feedback. Excellent writing and reporting skills. Time management and independence - you know how to meet deadlines and manage priorities. A collaborative mindset - you’re not just a numbers person, you’re a team player. Why Join Lucidya? Work with a regionally celebrated tech company that’s reshaping customer experience. Join a mission-driven team working at the intersection of AI, data, and human behavior. Gain exposure to top-tier brands and national-scale initiatives. Be part of a supportive, fast-paced, and learning-focused environment. Ready to use your insights to make real impact? Apply now

Riyadh Saudi Arabia

Negotiable Salary

Waiters x 5 (Casual Dining - 6+ month contract)633706467079701122

Waiters x 5 (Casual Dining - 6+ month contract)

Job Title: Waiter / Waitress Location: Riyadh, Kingdom of Saudi Arabia Salary: SR 5,000/month (Tax-Free) Join a Prestigious International Café Brand A leading international café brand known for its elegant yet approachable dining experience is seeking experienced Waiters to join its thriving team in Riyadh, KSA. This is an exciting opportunity for hospitality professionals who excel in high-volume, fast-paced environments and are passionate about delivering exceptional guest service. Key Responsibilities: Provide warm, attentive, and knowledgeable service to every guest. Efficiently manage a busy section, ensuring quick turnaround and consistent quality. Possess in-depth knowledge of the menu, including ingredients and daily specials. Communicate effectively with kitchen and bar staff to ensure smooth service flow. Maintain cleanliness and organisation in all service areas. Resolve guest concerns professionally and promptly. Contribute to a positive team environment and assist with onboarding new colleagues as required. Requirements Qualifications: Minimum 2–3 years’ experience in a high-volume casual dining or premium café setting. Strong interpersonal and communication skills. Fluency in English; additional languages are advantageous. Excellent contactable references Detail-oriented with a focus on guest satisfaction. Energetic, motivated, and a team player. Willing to relocate to Riyadh, KSA. Benefits What We Offer: Tax-free monthly salary of SR5,000 + service charge & gratuities Company-provided shared accommodation and transportation to and from work Comprehensive medical insurance. Uniforms supplied by the employer. Flights to and from Riyadh covered. 6+ month contract / renewable opportunities. Supportive and professional work culture in a globally respected brand. Elevate your career in hospitality by joining a team that values quality, care, and a commitment to excellence.

Riyadh Saudi Arabia

SAR 5,000/month

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