ServiceNow Developer

Job Summary: A SEO Specialist in Creative Chaos will be responsible for improving our organic search rankings and thus, providing exceptional search engine optimization services for our company. You will also be working on enhancing the health of our website via keyword research and content optimization. You will also be responsible for carrying out offsite SEO activities. You will manage our pay-per-click search campaigns and guarantee their success. Job Description: Create effective strategies for search engine optimization. Oversee and supervise a team of search engine optimization experts. Lead research for SEO friendly keywords. Monitor technical search engine optimization issues and help in fixing them. Optimize the content of landing pages, blogs and websites. Direct and coordinate content teams in off-page search engine optimization tasks like link-building, forum commenting, etc. Analyze the insights and create a report on all aspects of SEO including the audience, traffic, views, clicks, rankings, etc. Collaborate with the Social Media Team during the SEO of marketing campaigns. Stay up to date regarding search engine optimization and marketing standards. Requirements 5+ years of SEO experience, preferably in a software house, E-commerce, or agency Bachelors in marketing, advertising, communications, business, or a related area (not required, but a plus) Proficient with Technical SEO, Content Marketing and Search Marketing techniques. Proven track record. Applicants must submit websites that demonstrate their SEO ability and be prepared to discuss. Expert user of web analytics tools and concepts, particularly Google Analytics and Google Search Console. Experience using search tools and platforms. Compelling written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative environment Strong project management and organization skills, ability to prioritize, and manage multiple projects

SWATX is looking for a highly skilled Senior Applications Quality Assurance Specialist to join our dynamic quality assurance team. In this senior role, you will take the lead in developing and executing comprehensive testing strategies for our software applications, ensuring they meet the highest standards of quality and reliability. You will collaborate closely with development teams to understand application specifications and contribute to the design of test plans that effectively cover functionality, performance, and user experience. Your expertise will be critical in identifying areas for improvement in both testing processes and application functionality, automating test cases, and mentoring junior QA team members to foster their professional growth. Join us and play a key role in enhancing the quality of our applications and driving customer satisfaction. Requirements Education: Bachelor’s degree in Computer Science, Software Engineering, or a related field. Experience: Minimum of 5 years of experience in software quality assurance, with at least 2 years in a lead or senior position. Technical Skills: Strong proficiency in testing methodologies, tools, and frameworks, including experience with automated testing tools. Leadership Skills: Proven ability to lead testing efforts and mentor less experienced team members. Analytical Skills: Excellent problem-solving skills with a keen eye for detail and a thorough understanding of quality assurance principles. Communication Skills: Strong verbal and written communication skills to articulate testing outcomes and collaborate with cross-functional teams. Agile Methodology: Familiarity with Agile development practices and continuous integration/continuous deployment (CI/CD) processes. Certifications: Relevant quality assurance certifications (e.g., ISTQB Advanced Level) are highly desirable.

The Job Overview We are seeking a user experience designer to join our design team. Your primary role will be to research and design usable interfaces, perform usability testing, and create prototypes to validate design concepts. The ideal candidate will use this information to help us create the best user experience possible for our website and mobile applications. Responsibilities: Below are some of the responsibilities a UI designer is expected to assume:   Leverage a human-centered design process to deliver an easy-to-use user interface and user experience Research customers, competitors, and products Develop personas, scenarios, and user stories Work with stakeholders to identify requirements Create wireframes, prototypes, and high-fidelity mock-ups Develop and implement usability testing Design for accessibility standards Create and maintain usability documentation Work with developers to ensure product quality Work closely with product managers and marketing to maximize customer success Ensure products are tested with customers and validated against business goals Job Qualifications and Skill Sets Requirements Below are the qualifications expected of a UX designer: Bachelor’s degree in computer science, human-computer interaction, interaction design, or a related field Arabic speakers only 3+ years of experience in the position Working knowledge of UX design principles User interface design Graphic design tools such as Adobe Photoshop or Illustrator Wireframing/prototyping tools such as Balsamiq or Sketch UX design tools such as Figma, Axure, or InVision Experience with user testing and usability analysis

Role Overview: The Technical Support Specialist will be responsible for providing exceptional technical assistance and support to both internal teams and external customers. This role involves troubleshooting issues, ensuring customer satisfaction, and maintaining efficient operational processes. Responding to customer inquiries regarding product functionality and troubleshooting issues using various communication channels (phone, email, chat). Diagnosing technical issues related to software applications and hardware systems, providing solutions in a timely manner. Documenting support interactions and maintaining records of issues and resolutions. Assisting in the development and improvement of support processes and documentation. Collaborating with product development teams to report recurring problems and suggesting enhancements. Providing training to users on product features and functionalities. Staying up-to-date with product updates and technical specifications to provide informed support. Requirements Qualifications: Proven experience as a Technical Support Specialist or in a similar role. Strong knowledge of computer systems, software applications, and hardware components. Excellent problem-solving skills and the ability to troubleshoot complex issues. Outstanding communication skills, both verbal and written, with a customer-centric attitude. Ability to work independently as well as part of a team in a fast-paced environment. Familiarity with ticketing systems and remote access tools is a plus.

The Enterprise Architect (EA) plays a pivotal role in shaping the technological direction of the organization. You will be responsible for defining the architectural vision and strategy, ensuring that technology solutions align with business goals. This role involves analyzing current technology environments, recommending future strategies, and leading the implementation of enterprise-wide technology initiatives. Strong communication skills, strategic thinking, and an in-depth understanding of various technology domains are essential. Develop and Maintain Architecture Strategy: Create and uphold the enterprise's technology architecture strategy to support business goals. Analyze and Recommend Enhancements: Assess current technology environments and provide recommendations for future improvements. Lead Implementation Initiatives: Oversee the execution of enterprise-wide technology initiatives, ensuring alignment with strategic objectives. Collaborate with Stakeholders: Work closely with business and IT leaders to ensure technology solutions meet business needs. Guide Decision-Making and Governance: Direct technology decision-making processes and establish governance frameworks. Requirements Extensive Experience: Proven track record as an Enterprise Architect or in a similar strategic technology leadership role. Broad Technology Expertise: In-depth knowledge of multiple technology domains, including cloud computing, data management, cybersecurity, and enterprise applications. Strategic Vision: Exceptional strategic thinking skills, with the ability to envision and articulate future technology landscapes. Analytical Acumen: Strong analytical skills to evaluate complex technology environments and propose actionable enhancements. Influential Communication: Outstanding verbal and written communication abilities, with a talent for engaging and influencing stakeholders at all levels. Leadership Skills: Demonstrated leadership capabilities, fostering collaboration and driving teams toward achieving strategic objectives.

SWATX is seeking an experienced Enterprise Solutions Architect to join our team and lead the design and implementation of comprehensive technology solutions that support our business strategy. In this role, you will work closely with stakeholders across the organization to define architectural frameworks, guide project initiatives, and ensure the alignment of technology with business goals. Key Responsibilities: Develop and maintain the enterprise architecture strategy and roadmap that aligns with business objectives. Collaborate with cross-functional teams to gather requirements and translate them into robust architectural designs. Evaluate and select appropriate technology solutions that meet enterprise needs for scalability, reliability, and performance. Lead architectural discussions and design sessions to ensure unified design principles and practices across projects. Review and approve technical documentation, including architectural diagrams and design specifications. Identify potential risks and support risk management initiatives by providing mitigation strategies. Stay informed of industry trends and emerging technologies to continually enhance the architecture framework. Provide mentorship and guidance to junior architects and technical team members. Requirements Bachelor's degree in Computer Science, Information Technology, or related field. 8+ years of experience in enterprise architecture or solutions architecture. Strong understanding of enterprise systems, data architecture, and integration patterns. Proficiency in architecture frameworks (e.g., TOGAF, Zachman) and best practices. Experience with cloud platforms, microservices, and DevOps practices. Exceptional analytical and problem-solving skills. Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels. Proven ability to lead complex projects and work in a team-oriented environment. Relevant professional certifications (e.g., AWS Certified Solutions Architect, TOGAF) are a plus.