Senior IT Support Specialist

Join Qiddiya Investment Company as a Manager - Smart Park Management System, where you will lead the development and implementation of cutting-edge technology solutions to enhance guest experiences and operational efficiency in our park. Your expertise in smart systems will be vital in creating a seamless integration of technology and services across the park's various offerings. In this role, you will oversee the Smart Park Management System (SPMS), ensuring that it meets the operational needs of the park while providing a user-friendly experience for guests and staff. You will collaborate with various stakeholders, including IT, operations, and guest services, to ensure a cohesive approach to park management. Responsibilities Lead the design, development, and deployment of SPMS, ensuring alignment with park operations and guest experience objectives. Collaborate with the IT Business Relations team to understand business requirements and participate in solution identification and tender processes. Conduct workshops with business users, vendors, and the MSI to translate park operations needs into detailed application designs. Oversee the implementation of SPMS features such as ride performance metrics, live downtime reporting, training management, and guest engagement tools. Ensure seamless integration of SPMS with other systems, such as ticketing, CRM, Park Experience systems. POS, and HR applications. Act as the primary point of contact for SPMS-related IT applications, ensuring alignment with business and operational objectives. Partner with park operations teams, ride operators, and supervisors to ensure SPMS functionalities meet their needs, including incident management, access control, and performance tracking. Provide subject matter expertise on SPMS functionalities and workflows, guiding stakeholders in optimizing processes and enhancing park management. Oversee Level 2 support for SPMS applications, ensuring timely resolution of issues and minimizing disruptions to park operations. Coordinate with vendors to address Level 3 support cases and maintain system performance. Monitor SPMS application performance, identifying and implementing improvements to enhance park efficiency and guest experiences. Manage a small team of specialists focused on SPMS applications, providing guidance, mentorship, and technical expertise. Requirements • A Bachelor's degree or equivalent qualifications in Information Technology or a related discipline. • A minimum of 6 years of experience in IT application design, delivery, and support, particularly in park management systems or analogous technologies. • Practical experience with SPMS functionalities, including ride operations, access control, incident management, and training systems.

SWATX is actively seeking an IT Financial & Assets Specialist to enhance our ability to manage IT financial operations and optimize asset utilization. This role will involve monitoring and analyzing IT budgets, expenditures, and asset inventory, ensuring that our technology resources align with strategic objectives. The ideal candidate will be detail-oriented, analytical, and have a strong foundation in IT financial and asset management principles. Requirements Key Responsibilities: - Support the management of IT budgets and financial forecasts, ensuring accuracy and compliance with organizational policies. - Conduct financial analysis of IT expenditures to identify trends, variances, and cost-saving opportunities. - Assist in the tracking and management of IT assets throughout their lifecycle, from procurement to disposal. - Prepare financial reports and dashboards for stakeholders to visualize IT spending and asset utilization. - Collaborate with IT and finance teams to streamline asset management processes and systems. - Help implement and maintain asset management tools/software for efficient tracking and reporting. - Assist in vendor relationship management, including negotiation and performance evaluation. Required Qualifications: - Bachelor’s degree in Finance, Accounting, Information Technology, or a related field. - 1-3 years of experience in financial analysis, IT financial management, or asset management. - Strong proficiency in financial analysis tools, including Microsoft Excel. - Excellent analytical skills with the ability to interpret complex financial data. - Strong attention to detail and organizational skills. - Effective communication and collaboration skills. - Knowledge of IT asset management principles and tools is a plus.

SWATX is actively seeking an IT Financial & Assets Specialist to enhance our ability to manage IT financial operations and optimize asset utilization. This role will involve monitoring and analyzing IT budgets, expenditures, and asset inventory, ensuring that our technology resources align with strategic objectives. The ideal candidate will be detail-oriented, analytical, and have a strong foundation in IT financial and asset management principles. Requirements Key Responsibilities: - Support the management of IT budgets and financial forecasts, ensuring accuracy and compliance with organizational policies. - Conduct financial analysis of IT expenditures to identify trends, variances, and cost-saving opportunities. - Assist in the tracking and management of IT assets throughout their lifecycle, from procurement to disposal. - Prepare financial reports and dashboards for stakeholders to visualize IT spending and asset utilization. - Collaborate with IT and finance teams to streamline asset management processes and systems. - Help implement and maintain asset management tools/software for efficient tracking and reporting. - Assist in vendor relationship management, including negotiation and performance evaluation. Required Qualifications: - Bachelor’s degree in Finance, Accounting, Information Technology, or a related field. - 1-3 years of experience in financial analysis, IT financial management, or asset management. - Strong proficiency in financial analysis tools, including Microsoft Excel. - Excellent analytical skills with the ability to interpret complex financial data. - Strong attention to detail and organizational skills. - Effective communication and collaboration skills. - Knowledge of IT asset management principles and tools is a plus.

Tamkeen Technologies is seeking a highly skilled Senior Cybersecurity Detection Engineer to join our dedicated cybersecurity team. In this pivotal role, you will be responsible for developing and implementing detection strategies to identify and respond to cybersecurity threats and incidents. You will analyze security events and incidents, leveraging advanced threat detection tools to ensure the integrity, confidentiality, and availability of our systems and data. Collaborating closely with incident response and security operations teams, you will play a crucial role in enhancing our security posture through innovative detection technologies, threat hunting, and continuous improvement initiatives. If you are passionate about cybersecurity and have a proven background in detection engineering, we want to hear from you! Responsibilities       Administer and maintain security technologies ensuring continuous operation and tuning.       Integrate and automate workflows across security tools using SOAR playbooks.       Monitor and analyze alerts, events, and incidents, and escalate or respond as needed.       Work closely with the SOC team to improve threat detection and response capabilities.       Perform regular health checks, updates, and patching of all related security platforms.      Develop and maintain documentation, including configurations, processes, and incident response procedures.       Coordinate with vendors for troubleshooting and enhancements.       Assist in security assessments, compliance audits, and risk mitigation initiatives.       Participate in incident response and post-incident review activities.       Collaborate with IT and DevOps teams to implement security controls. Requirements       Bachelor’s degree in Computer Science, Information Security, or a related field.       Minimum 3–5 years of experience in cybersecurity operations or security engineering roles.       Strong knowledge and experience with at least three of the following tools: Fidelis, Cybereason, FortiSOAR, Extrahop, Exabeam).       Familiarity with SIEM systems and log analysis (e.g., Splunk).       Experience in writing or modifying SOAR playbooks and automation scripts (Python, PowerShell, etc.).       Understanding of MITRE ATT&CK, cyber kill chain, and threat hunting practices.       Strong problem-solving and communication skills.       Certification’s vendor-specific Cybersecurity solutions is a plus.

Tamkeen Technologies is seeking a highly skilled Senior Cybersecurity Detection Engineer to join our dedicated cybersecurity team. In this pivotal role, you will be responsible for developing and implementing detection strategies to identify and respond to cybersecurity threats and incidents. You will analyze security events and incidents, leveraging advanced threat detection tools to ensure the integrity, confidentiality, and availability of our systems and data. Collaborating closely with incident response and security operations teams, you will play a crucial role in enhancing our security posture through innovative detection technologies, threat hunting, and continuous improvement initiatives. If you are passionate about cybersecurity and have a proven background in detection engineering, we want to hear from you! Responsibilities       Administer and maintain security technologies ensuring continuous operation and tuning.       Integrate and automate workflows across security tools using SOAR playbooks.       Monitor and analyze alerts, events, and incidents, and escalate or respond as needed.       Work closely with the SOC team to improve threat detection and response capabilities.       Perform regular health checks, updates, and patching of all related security platforms.      Develop and maintain documentation, including configurations, processes, and incident response procedures.       Coordinate with vendors for troubleshooting and enhancements.       Assist in security assessments, compliance audits, and risk mitigation initiatives.       Participate in incident response and post-incident review activities.       Collaborate with IT and DevOps teams to implement security controls. Requirements       Bachelor’s degree in Computer Science, Information Security, or a related field.       Minimum 3–5 years of experience in cybersecurity operations or security engineering roles.       Strong knowledge and experience with at least three of the following tools: Fidelis, Cybereason, FortiSOAR, Extrahop, Exabeam).       Familiarity with SIEM systems and log analysis (e.g., Splunk).       Experience in writing or modifying SOAR playbooks and automation scripts (Python, PowerShell, etc.).       Understanding of MITRE ATT&CK, cyber kill chain, and threat hunting practices.       Strong problem-solving and communication skills.       Certification’s vendor-specific Cybersecurity solutions is a plus.

AlBorg Diagnostics, a leading provider of diagnostic health services, is seeking an experienced ERP Functional Lead to join our team. With our commitment to leveraging technology and innovation, we are looking for a dedicated individual who can lead the implementation and maintenance of our ERP system. As the ERP Functional Lead, you will play a critical role in ensuring the successful integration of our ERP system across all departments and locations. You will collaborate with key stakeholders, including business process owners, IT teams, and external vendors, to gather requirements, design system configurations, and oversee testing and deployment phases. Your expertise in ERP implementation and functional knowledge will be essential in optimizing business processes and driving efficiency within the organization. Responsibilities Technical Expertise Configure, customize, and implement ERP software solutions. •Develop and maintain system integrations between the ERP and other business applications. •Provide technical support and troubleshooting for ERP-related issues. •Stay updated with the latest ERP technologies and industry best practices Managerial Skills •Lead technical aspects of ERP projects, ensuring technical deliverables are met. •Collaborate with ERP functional consultants, business analysts, and other stakeholders to understand and translate business requirements into technical specifications. •Develop technical documentation and training materials for end-users and IT staff. Human Relation Skills •Communicate effectively with stakeholders, including IT staff, management, and external vendors. •Foster a collaborative environment to ensure successful ERP implementation and support. •Negotiate with vendors and service providers to secure necessary resources and services. Complexity of Problems •Address and resolve complex technical issues related to ERP system performance, integration, and customization. •Develop strategies to mitigate risks and ensure system security and data integrity. •Solve operational challenges by designing and implementing robust ERP solutions. Creativity and Analytical Ability •Innovate and drive continuous improvement in ERP processes and systems. •Analyze system performance data to optimize and enhance ERP functionalities. •Implement technical solutions that improve system efficiency and user experience. Responsibility for Results •Ensure technical aspects of ERP projects are delivered on time, within scope, and within budget. •Achieve strategic objectives by aligning technical ERP solutions with business goals. •Report on the technical performance and progress of ERP projects to senior management. Degree of Autonomy •Exercise independent judgment in planning and executing technical ERP tasks. •Make decisions that have a significant impact on ERP system performance and organizational success. •Develop policies and procedures to ensure governance and compliance in ERP management. Impact on the Organization •Drive technological innovation that supports business growth and operational efficiency. •Enhance the organization’s competitive position through effective ERP technical management. •Support revenue growth and operational excellence through strategic ERP initiatives Requirements Bachelor's degree in computer science, information systems, or a related field. Minimum of 5 years of experience in ERP implementation and support, with a focus on functional expertise. Strong knowledge of ERP systems, preferably with experience in implementing and maintaining systems such as SAP, Oracle, or Microsoft Dynamics. Proven experience leading end-to-end ERP implementation projects, including requirement gathering, system configuration, testing, and training. Excellent analytical and problem-solving skills, with the ability to translate business requirements into scalable and efficient system solutions. Experience collaborating with cross-functional teams and managing stakeholders at various levels. Strong communication skills, both written and verbal, with the ability to effectively convey technical information to non-technical audiences. Ability to work independently and manage multiple priorities in a fast-paced environment. Relevant certifications in ERP systems, such as SAP Certified Application Associate or Oracle Certified Professional, are preferred but not required.