Technology & Solution Architecture Specialist

BlackStone eIT is on the lookout for a talented Senior CRM to join our innovative team. In this role, you will leverage your expertise in customer relationship management to improve our CRM strategies and initiatives. You will collaborate closely with various departments to ensure a seamless integration of CRM solutions that enhance customer satisfaction and drive business growth. Responsibilities Oversee and enhance CRM strategies focusing on improving customer engagement and retention. Analyze customer data to identify trends and implement strategies for customer relationship improvement. Collaborate with marketing, sales, and support teams to ensure the optimal utilization of CRM tools. Customize and configure CRM applications based on departmental needs and customer feedback. Provide training and support to team members on CRM best practices and tools. Monitor and report on CRM performance metrics, proposing actionable insights for continuous improvement. Stay updated on the latest trends and technologies in customer relationship management. Requirements Proven experience in customer relationship management or a related field. Strong understanding of CRM software and its applications, preferably with Microsoft Dynamics 365. Experience in data analysis and the ability to use data to drive decision-making. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments. Knowledge of marketing and sales processes related to CRM. Ability to configure and customize CRM applications according to business requirements. Experience in providing training and support for CRM tools. Detail-oriented and analytical mindset with a focus on achieving results. Ability to work independently and manage multiple projects simultaneously. Strong problem-solving skills and the ability to adapt to changing environments. Benefits Paid Time Off Performance Bonus Training & Development

The Software Development Manager will play a pivotal role in leading our software development teams to deliver innovative and high-quality solutions for clients in the software and digital transformation sector. The ideal candidate will possess a robust technical background in backend technologies, exceptional leadership capabilities, and a proven track record of successfully managing complex software projects. This role demands strategic vision and the ability to drive teams towards achieving excellence in software development. Key Responsibilities: Lead and mentor a team of software developers, promoting a culture of innovation, collaboration, and high performance. Oversee the full software development lifecycle, from requirements gathering to deployment and maintenance, ensuring timely and high-quality delivery of backend solutions. Implement Agile methodologies to enhance project efficiency and adaptability. Provide architectural guidance and best practices for backend systems, ensuring scalability, security, and performance. Stay abreast of industry trends and emerging technologies, integrating them into the development process as appropriate. Collaborate effectively with cross-functional teams, including product management, design, and quality assurance, to define project scope and deliverables. Continuously assess and improve backend development processes, tools, and methodologies to enhance team productivity and product quality. Oversee the planning, execution, and delivery of backend software projects, ensuring adherence to quality standards and timelines. Identify potential project risks and develop comprehensive mitigation strategies to ensure project success and client satisfaction. Requirements Bachelor’s degree in Computer Science, Software Engineering, or a related field; Master’s degree preferred. 10+ years of experience in software development, with a minimum of 5 years in a managerial or leadership role. Proficiency in programming languages such as Java, C#, .net, or JavaScript. Strong understanding of software development methodologies (Agile, Scrum, DevOps). Exceptional leadership, mentoring, and team-building skills. Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders Experience in the software and digital transformation industry, with a focus on delivering enterprise-level solutions. Familiarity with DevOps practices and tools (CI/CD, containerization, orchestration). Relevant certifications in project management (PMP, Scrum Master) or technology (AWS Certified Solutions Architect, etc.).

We are seeking a skilled Senior Software Engineer with a passion for Artificial Intelligence (AI) to join our creative team. In this role, you’ll design and build smart software solutions that use simple AI to solve problems and improve user experiences. The ideal candidate will blend strong technical skills with a curiosity for AI to develop fast, reliable systems that make a real impact. Requirements Education: Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field. Additional certifications in AI, ML, or deep learning are a plus. Experience: 3+ years of experience in software development Strong experience with Python, TensorFlow, PyTorch, and other AI frameworks. Proficiency in cloud platforms such as AWS, Azure, or Google Cloud for AI deployment. Experience with big data processing and distributed computing frameworks (e.g., Spark, Hadoop). Skills: Strong programming skills in Python, Java, or C++. Deep understanding of AI algorithms, neural networks, and model optimization techniques. Excellent problem-solving and analytical thinking abilities. Experience in MLOps, CI/CD pipelines for AI models, and deployment in production environments. Strong communication and teamwork skills. Preferred Qualifications: Experience working with AI-powered SaaS products. Knowledge of reinforcement learning and generative AI. Understanding of ethical AI principles and responsible AI development. Benefits Competitive salary and benefits package. Opportunity to work on cutting-edge AI projects. Flexible work arrangements (remote/hybrid options). Career growth and professional development programs.

SWATX is looking for a detail-oriented and analytical DS Campaign Analyst to join our marketing team. In this role, you will be responsible for analyzing data from our marketing campaigns, providing insights that drive strategic decision-making. Your expertise in data analysis and understanding of campaign performance metrics will be crucial in optimizing our marketing strategies and ensuring successful outcomes. Key Responsibilities: Collect, analyze, and interpret marketing data to evaluate campaign performance and effectiveness. Create and maintain comprehensive reports and dashboards that track key performance indicators (KPIs) and campaign metrics. Collaborate with campaign managers to identify areas for optimization and enhancement of marketing initiatives. Utilize statistical analysis and modeling techniques to forecast campaign results and recommend actionable strategies. Monitor industry trends and best practices in data analysis and marketing analytics to improve internal processes. Provide insights and recommendations to stakeholders regarding campaign performance and potential improvements. Assist in developing testing strategies, including A/B testing, to evaluate the effectiveness of marketing campaigns. Requirements Bachelor's degree in Data Science, Marketing Analytics, Statistics, or a related field. 2-4 years of experience in data analysis or marketing analytics, preferably in a campaign-focused role. Proficient in data analysis tools such as Excel, SQL, and analytics platforms (e.g., Google Analytics, Tableau). Strong understanding of key marketing metrics and performance indicators. Excellent analytical and quantitative skills with attention to detail. Ability to communicate complex data insights in an easy-to-understand manner. Strong problem-solving skills and a proactive approach to identifying opportunities for improvement. Experience with A/B testing and other testing methodologies is a plus.

Join our dynamic IT team in Riyadh, working closely with the IT Manager and Cyber Security Manager to support world-class gaming infrastructure and strengthen cybersecurity efforts. This role is critical to maintaining the stability, security, and efficiency of development workstations, game servers, cloud environments, and cutting-edge gaming hardware. Requirements ·         Manage and maintain IT infrastructure, ensuring seamless game development, live services, and player experiences — including endpoint management through MDM solutions, proactive monitoring with RMM tools, and responsive troubleshooting support. ·         Implement and manage devices using MDM and RMM tools such as Microsoft Intune and JAMF to ensure streamlined deployment, patching, compliance, and visibility. ·         Provide hands-on technical support to developers, artists, and designers to minimize downtime in game production. ·         Troubleshoot and resolve complex technical issues across systems, networks, and devices with a strong focus on critical thinking and root cause analysis. ·         Diagnose and optimize network performance issues including latency, VLAN configuration, and SaaS tool access — especially critical for multiplayer gaming, cloud streaming, and real-time collaboration. ·         Deploy and maintain high-performance gaming workstations, VR/AR setups, and motion capture hardware. ·         Manage development kits (DevKits) for consoles and emerging platforms. ·         Assist in the deployment and management of cybersecurity tools across endpoints and infrastructure, supporting cyber hygiene and protection initiatives. ·         Work under the Cyber Security Manager to enforce security protocols for development pipelines, backend systems, and multiplayer game servers. ·         Assist in securing multiplayer environments, preventing exploits, and mitigating DDoS threats. ·         Implement and maintain firewalls, secure access controls, endpoint security solutions, and data protection policies. ·         Support compliance with ISO 27001, NIST, GDPR, and other security best practices. ·         Participate in security audits, vulnerability assessments, and incident response processes. ·         Plan and execute IT upgrades, infrastructure expansions, and cloud migrations. ·         Evaluate and integrate cutting-edge gaming hardware, AI-powered tools, and high-performance computing platforms. ·         Ensure secure, reliable access for remote and hybrid developers through modern authentication and VPN solutions. ·         Work with third-party vendors and hardware partners to keep our tech stack competitive and future-ready. Qualifications & Skills: ·         Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field. ·         5+ years of experience in IT support, systems administration, or network security (experience in the gaming or tech industry is a strong plus). ·         Proficiency with Windows, Linux, and MacOS environments, and an understanding of game development workflows and needs. ·         Strong knowledge on Google Workspace and Microsoft 365 ·         Demonstrated experience with MDM (e.g., InTune, JAMF) and RMM platforms for endpoint deployment and management. ·         Strong networking knowledge, including VLANs, firewalls, low-latency optimization, and cloud/SaaS infrastructure. ·         Familiarity with DevKits, high-end GPUs, VR/AR setups, and motion capture equipment. ·         Experience supporting cybersecurity initiatives and deploying endpoint protection or anti-cheat tools. ·         Relevant certifications such as CCNA, CompTIA Security+, CISSP, or ITIL are a plus. ·         Passion for gaming, esports, and emerging technologies in interactive entertainment. Benefits VIP Medical insurance(employee, his parents, spouse, kids) Kids Education allowance Gym allownces

As a Senior Java Engineer at SWATX, you will be responsible for designing, developing, and maintaining robust Java applications that drive our initiatives. Your expertise will guide the team in implementing best practices, optimizing performance, and delivering high-quality software solutions. Collaborate with cross-functional teams to understand requirements, architect solutions, and ensure seamless integration with front-end systems. Requirements • Proven experience as a Java Developer (5+ years required). • Strong proficiency in core Java, including Java 8 or higher. • Experience with Java frameworks such as Spring, Hibernate, or JavaServer Faces (JSF). • Familiarity with RESTful APIs and microservices architecture. • Understanding of relational databases (e.g., MySQL, PostgreSQL) and ORMs. • Strong problem-solving skills and a detail-oriented mindset. • Experience with version control systems, particularly Git. • Excellent communication and teamwork abilities to work effectively in a collaborative environment. • Knowledge of Agile methodologies and experience in leading Agile teams is a plus.