Quality Assurance Analyst

AlBorg Diagnostics, a leading provider of diagnostic health services, is seeking an experienced ERP Functional Lead to join our team. With our commitment to leveraging technology and innovation, we are looking for a dedicated individual who can lead the implementation and maintenance of our ERP system. As the ERP Functional Lead, you will play a critical role in ensuring the successful integration of our ERP system across all departments and locations. You will collaborate with key stakeholders, including business process owners, IT teams, and external vendors, to gather requirements, design system configurations, and oversee testing and deployment phases. Your expertise in ERP implementation and functional knowledge will be essential in optimizing business processes and driving efficiency within the organization. Responsibilities Technical Expertise Configure, customize, and implement ERP software solutions. •Develop and maintain system integrations between the ERP and other business applications. •Provide technical support and troubleshooting for ERP-related issues. •Stay updated with the latest ERP technologies and industry best practices Managerial Skills •Lead technical aspects of ERP projects, ensuring technical deliverables are met. •Collaborate with ERP functional consultants, business analysts, and other stakeholders to understand and translate business requirements into technical specifications. •Develop technical documentation and training materials for end-users and IT staff. Human Relation Skills •Communicate effectively with stakeholders, including IT staff, management, and external vendors. •Foster a collaborative environment to ensure successful ERP implementation and support. •Negotiate with vendors and service providers to secure necessary resources and services. Complexity of Problems •Address and resolve complex technical issues related to ERP system performance, integration, and customization. •Develop strategies to mitigate risks and ensure system security and data integrity. •Solve operational challenges by designing and implementing robust ERP solutions. Creativity and Analytical Ability •Innovate and drive continuous improvement in ERP processes and systems. •Analyze system performance data to optimize and enhance ERP functionalities. •Implement technical solutions that improve system efficiency and user experience. Responsibility for Results •Ensure technical aspects of ERP projects are delivered on time, within scope, and within budget. •Achieve strategic objectives by aligning technical ERP solutions with business goals. •Report on the technical performance and progress of ERP projects to senior management. Degree of Autonomy •Exercise independent judgment in planning and executing technical ERP tasks. •Make decisions that have a significant impact on ERP system performance and organizational success. •Develop policies and procedures to ensure governance and compliance in ERP management. Impact on the Organization •Drive technological innovation that supports business growth and operational efficiency. •Enhance the organization’s competitive position through effective ERP technical management. •Support revenue growth and operational excellence through strategic ERP initiatives Requirements Bachelor's degree in computer science, information systems, or a related field. Minimum of 5 years of experience in ERP implementation and support, with a focus on functional expertise. Strong knowledge of ERP systems, preferably with experience in implementing and maintaining systems such as SAP, Oracle, or Microsoft Dynamics. Proven experience leading end-to-end ERP implementation projects, including requirement gathering, system configuration, testing, and training. Excellent analytical and problem-solving skills, with the ability to translate business requirements into scalable and efficient system solutions. Experience collaborating with cross-functional teams and managing stakeholders at various levels. Strong communication skills, both written and verbal, with the ability to effectively convey technical information to non-technical audiences. Ability to work independently and manage multiple priorities in a fast-paced environment. Relevant certifications in ERP systems, such as SAP Certified Application Associate or Oracle Certified Professional, are preferred but not required.

Application Engineer About the Company: Arabic Computer Systems (ACS) is a leading IT solutions provider based in Riyadh. With a strong focus on innovation, we offer a wide range of cutting-edge technology solutions to clients across various industries. At ACS, we value teamwork, continuous learning, and professional growth. Job Description: We are seeking an experienced Application Engineer to join our team. As an Application Engineer, you will be responsible for designing, developing, and maintaining software applications for our clients. You will collaborate with cross-functional teams to analyze requirements, design solutions, and ensure successful project delivery. Responsibilities: Design, develop, and deploy software applications Collaborate with business analysts to gather and analyze requirements Create technical design documents and solution architecture Perform coding, debugging, and unit testing of software applications Conduct performance tuning and optimization of applications Support application deployment and troubleshooting Collaborate with quality assurance teams to ensure software quality Stay updated with emerging technologies and industry trends Requirements: Bachelor's degree in Computer Science or a related field Proven experience as an Application Engineer or similar role Strong knowledge of software development principles and best practices Proficiency in programming languages such as Java, C# or Python Experience with database technologies (SQL, Oracle, MongoDB) Familiarity with web and mobile application development frameworks Excellent problem-solving and analytical skills Strong communication and collaboration abilities Ability to work independently and in a team environment Requirements Bachelor's degree in Computer Science or Information Technology or a related field with at least 5 years of experience Experience in the field of Single Sign-On - SSO Experience in the field of electronic services and their development. Experience in the field of internal platforms for employees and dealing with them and their development. Experience in the field of integration and linking between systems - API Proven experience as an Application Engineer or similar role Strong knowledge of software development principles and best practices Proficiency in programming languages such as Java, C# or Python Experience with database technologies (SQL, Oracle, MongoDB) Familiarity with web and mobile application development frameworks Excellent problem-solving and analytical skills Strong communication and collaboration abilities Ability to work independently and in a team environment Benefits Private Health Insurance Paid Time Off Training & Development

Job Purpose: We are seeking an experienced and dynamic Cloud Engineer specializing in hyper-scaler cloud platforms, preferably Oracle Cloud Infrastructure (OCI) , OCVS, and GCP. The ideal candidate will have a strong technical background combined with exceptional consulting skills to deliver tailored cloud solutions to our clients. Role and Responsibilities Design, implement, operate, manage and optimize cloud solutions Configure and deploy cloud resources, ensuring high availability, security, and scalability. Collaborate with stakeholders to understand business objectives and translate them into technical requirements. Conduct cloud assessments, identifying opportunities to improve performance and reduce costs. Implement best practices for cloud operations, governance, and compliance. Deliver technical workshops and training sessions for clients and internal teams. Stay updated with the latest features and advancements in OCI, GCP, and other hyper-scaler platforms. Qualifications and Education Requirements Educational Background: Bachelor’s degree in Computer Science, Engineering, or a related field. Experience: Minimum 5 years of hands-on experience on one of the hyperscalers (OCI – OCVS - GCP) Excellent troubleshooting and innovative problem-solving abilities, as well as the ability to act quickly. Good understanding of Containers, Docker, and Kubernetes. Demonstrates the highest level of detail orientation and organizational skills. Solid understanding of cloud architecture, networking, security, and best practices. ITIL Certified. Solid understanding of cloud practice for backup and DR deployments. Proven track of successful deployments and managed services. This role might require working outside of business hours and during weekends and travel outside of Egypt for a prolonged period of time Preferred banking experience

Job Purpose: We are seeking an experienced and dynamic Cloud Engineer specializing in hyper-scaler cloud platforms, preferably Oracle Cloud Infrastructure (OCI) , OCVS, and GCP. The ideal candidate will have a strong technical background combined with exceptional consulting skills to deliver tailored cloud solutions to our clients. Role and Responsibilities Design, implement, operate, manage and optimize cloud solutions Configure and deploy cloud resources, ensuring high availability, security, and scalability. Collaborate with stakeholders to understand business objectives and translate them into technical requirements. Conduct cloud assessments, identifying opportunities to improve performance and reduce costs. Implement best practices for cloud operations, governance, and compliance. Deliver technical workshops and training sessions for clients and internal teams. Stay updated with the latest features and advancements in OCI, GCP, and other hyper-scaler platforms. Qualifications and Education Requirements Educational Background: Bachelor’s degree in Computer Science, Engineering, or a related field. Experience: Minimum 5 years of hands-on experience on one of the hyperscalers (OCI – OCVS - GCP) Excellent troubleshooting and innovative problem-solving abilities, as well as the ability to act quickly. Good understanding of Containers, Docker, and Kubernetes. Demonstrates the highest level of detail orientation and organizational skills. Solid understanding of cloud architecture, networking, security, and best practices. ITIL Certified. Solid understanding of cloud practice for backup and DR deployments. Proven track of successful deployments and managed services. This role might require working outside of business hours and during weekends and travel outside of Egypt for a prolonged period of time Preferred banking experience

Role Overview: We are seeking a highly skilled IT Service Governance Specialist to support the definition, execution, evaluation, and continuous improvement of IT Service Management (ITSM) and governance frameworks. The ideal candidate will have a strong background in ITSM principles and governance standards, particularly within enterprise or government environments. Requirements Qualifications: Education: Bachelor’s degree in IT, Computer Science, or a related field. ITIL certification (or equivalent) required; additional certifications are a plus. Experience: Minimum 4 years of experience in IT and business/industry environments. Strong background in defining, designing, deploying, and managing ITSM processes. Experience in service lifecycle management and IT governance implementation. Competencies & Skills: Expert-level understanding of ITSM principles (e.g., ITIL). Strong grasp of enterprise IT technologies and their governance implications. Proven experience operationalizing ITSM standards and governance frameworks. Familiarity with local and international IT governance standards (e.g., COBIT, ISO). Excellent communication, presentation, and stakeholder management skills. Experience working within national government or semi-government entities is strongly preferred.

Job Purpose: We are seeking a skilled Senior Windows System Administrator to oversee and manage Windows Server environments, Active Directory, DNS, DHCP, and operational workloads, including Microsoft SQL Server administration. The ideal candidate will have extensive experience in Windows system administration, MSSQL support, security best practices, and infrastructure optimization to ensure a stable and efficient IT environment.   Key Responsibilities Windows Server Administration: Maintain, configure, and optimize Windows Server environments (2016, 2019, 2022). Active Directory Management: Administer Active Directory (AD), Group Policies (GPO), authentication, and user/group management. Network Services: Configure and manage DNS, DHCP, and other core network services to ensure seamless connectivity and efficient name resolution. MSSQL Administration: Install, configure, and maintain Microsoft SQL Server instances; monitor database performance, manage backups/restores, and ensure high availability. Security & Compliance: Implement security hardening, access control policies, patching, and compliance measures to safeguard systems and data. Performance Monitoring & Troubleshooting: Proactively monitor system and database performance, identify bottlenecks, and resolve issues using Windows tools, SQL diagnostic utilities, and third-party platforms. Backup & Disaster Recovery: Implement and maintain server and database backup and recovery strategies using tools like Veeam, Windows Backup, SQL Server native backup, or third-party solutions. Automation & Scripting: Develop and maintain PowerShell scripts and T-SQL jobs to automate administrative tasks and improve operational efficiency. Incident & Change Management: Follow ITIL best practices for incident response, change management, and service request handling. Cloud & Hybrid Integration: Work with Azure Active Directory (AAD), Microsoft 365, hybrid identity, and SQL in Azure (IaaS/PaaS). Documentation & Collaboration: Maintain clear documentation of infrastructure, database configurations, policies, and standard operating procedures (SOPs).       Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent experience. Experience: 7+ years of experience as a Windows System Administrator in enterprise IT environments, with proven MSSQL administration experience. Certifications: Microsoft Certified: Windows Server Hybrid Administrator Associate, Azure Administrator Associate, Microsoft Certified: Azure Database Administrator Associate, or MCSE (preferred).   Technical Proficiency Deep expertise in Windows Server administration, Active Directory, Group Policies, and domain services. Strong knowledge of DNS, DHCP, and networking fundamentals. Hands-on experience with Microsoft SQL Server: installation, maintenance, performance tuning, backup/restore, high availability (AlwaysOn, clustering), and security. Proficiency in PowerShell scripting and T-SQL for automation and administrative tasks. Experience with security best practices, patch management, and access control. Familiarity with virtualization platforms (VMware, Hyper-V, OCI). Strong troubleshooting and problem-solving skills across systems and database environments.