Managed Services Coordinator

The Senior Manager - Design & Delivery - Leasing is responsible for managing the design, implementation, and delivery of IT applications and systems supporting the Leasing domain. This role ensures that solutions meet business requirements, improve operational efficiency, and enhance both user and tenant experiences. This position involves working closely with business stakeholders, vendors, and the Master System Integrator (MSI) to translate leasing requirements into effective application designs, oversee delivery, and ensure seamless integration and ongoing support. The role also focuses on optimizing leasing operations, driving efficiency, and ensuring the successful implementation of leasing systems within Qiddiya’s portfolio. Responsibilities Lead the design, development, and delivery of IT applications for the Leasing domain. Collaborate with the IT Business Relations team to understand leasing business requirements and participate in solution identification and tender processes. Facilitate workshops with business users, vendors, and MSI to translate leasing requirements into detailed application designs. Oversee the full delivery lifecycle, ensuring successful implementation and integration of leasing systems. Provide expertise and guidance in optimizing leasing processes and identifying opportunities for enhanced tenant experiences. Act as the primary point of contact for leasing-related IT applications, ensuring strong collaboration between business users, vendors, and the MSI. Partner with business stakeholders to ensure solutions meet operational and strategic objectives. Provide subject matter expertise on leasing systems and workflows, ensuring alignment with industry best practices. Oversee Level 2 support for leasing applications, ensuring timely resolution of issues and minimal disruption to operations. Coordinate with vendors to resolve Level 3 support issues and maintain system performance. Monitor leasing application performance and proactively identify areas for improvement. Manage a small team of specialists focused on leasing applications, providing leadership, mentorship, and technical guidance. Allocate resources effectively to meet project timelines and ensure the successful delivery of leasing solutions. Requirements 9+ years of experience in IT application design, delivery, and support, with a focus on leasing systems. Proven expertise in managing leasing applications and workflows, including tenant management and contract lifecycle management. Experience working with vendors, business users, and system integrators to deliver complex IT solutions. Strong understanding of leasing processes, data flows, and integration with financial systems. Benefits Comprehensive benefits package

The Senior Manager - Design & Delivery - Leasing is responsible for managing the design, implementation, and delivery of IT applications and systems supporting the Leasing domain. This role ensures that solutions meet business requirements, improve operational efficiency, and enhance both user and tenant experiences. This position involves working closely with business stakeholders, vendors, and the Master System Integrator (MSI) to translate leasing requirements into effective application designs, oversee delivery, and ensure seamless integration and ongoing support. The role also focuses on optimizing leasing operations, driving efficiency, and ensuring the successful implementation of leasing systems within Qiddiya’s portfolio. Responsibilities Lead the design, development, and delivery of IT applications for the Leasing domain. Collaborate with the IT Business Relations team to understand leasing business requirements and participate in solution identification and tender processes. Facilitate workshops with business users, vendors, and MSI to translate leasing requirements into detailed application designs. Oversee the full delivery lifecycle, ensuring successful implementation and integration of leasing systems. Provide expertise and guidance in optimizing leasing processes and identifying opportunities for enhanced tenant experiences. Act as the primary point of contact for leasing-related IT applications, ensuring strong collaboration between business users, vendors, and the MSI. Partner with business stakeholders to ensure solutions meet operational and strategic objectives. Provide subject matter expertise on leasing systems and workflows, ensuring alignment with industry best practices. Oversee Level 2 support for leasing applications, ensuring timely resolution of issues and minimal disruption to operations. Coordinate with vendors to resolve Level 3 support issues and maintain system performance. Monitor leasing application performance and proactively identify areas for improvement. Manage a small team of specialists focused on leasing applications, providing leadership, mentorship, and technical guidance. Allocate resources effectively to meet project timelines and ensure the successful delivery of leasing solutions. Requirements 9+ years of experience in IT application design, delivery, and support, with a focus on leasing systems. Proven expertise in managing leasing applications and workflows, including tenant management and contract lifecycle management. Experience working with vendors, business users, and system integrators to deliver complex IT solutions. Strong understanding of leasing processes, data flows, and integration with financial systems. Benefits Comprehensive benefits package

Join Qiddiya Investment Company as a Manager - Smart Park Management System, where you will lead the development and implementation of cutting-edge technology solutions to enhance guest experiences and operational efficiency in our park. Your expertise in smart systems will be vital in creating a seamless integration of technology and services across the park's various offerings. In this role, you will oversee the Smart Park Management System (SPMS), ensuring that it meets the operational needs of the park while providing a user-friendly experience for guests and staff. You will collaborate with various stakeholders, including IT, operations, and guest services, to ensure a cohesive approach to park management. Responsibilities Lead the design, development, and deployment of SPMS, ensuring alignment with park operations and guest experience objectives. Collaborate with the IT Business Relations team to understand business requirements and participate in solution identification and tender processes. Conduct workshops with business users, vendors, and the MSI to translate park operations needs into detailed application designs. Oversee the implementation of SPMS features such as ride performance metrics, live downtime reporting, training management, and guest engagement tools. Ensure seamless integration of SPMS with other systems, such as ticketing, CRM, Park Experience systems. POS, and HR applications. Act as the primary point of contact for SPMS-related IT applications, ensuring alignment with business and operational objectives. Partner with park operations teams, ride operators, and supervisors to ensure SPMS functionalities meet their needs, including incident management, access control, and performance tracking. Provide subject matter expertise on SPMS functionalities and workflows, guiding stakeholders in optimizing processes and enhancing park management. Oversee Level 2 support for SPMS applications, ensuring timely resolution of issues and minimizing disruptions to park operations. Coordinate with vendors to address Level 3 support cases and maintain system performance. Monitor SPMS application performance, identifying and implementing improvements to enhance park efficiency and guest experiences. Manage a small team of specialists focused on SPMS applications, providing guidance, mentorship, and technical expertise. Requirements • A Bachelor's degree or equivalent qualifications in Information Technology or a related discipline. • A minimum of 6 years of experience in IT application design, delivery, and support, particularly in park management systems or analogous technologies. • Practical experience with SPMS functionalities, including ride operations, access control, incident management, and training systems.

SWATX is actively seeking an IT Financial & Assets Specialist to enhance our ability to manage IT financial operations and optimize asset utilization. This role will involve monitoring and analyzing IT budgets, expenditures, and asset inventory, ensuring that our technology resources align with strategic objectives. The ideal candidate will be detail-oriented, analytical, and have a strong foundation in IT financial and asset management principles. Requirements Key Responsibilities: - Support the management of IT budgets and financial forecasts, ensuring accuracy and compliance with organizational policies. - Conduct financial analysis of IT expenditures to identify trends, variances, and cost-saving opportunities. - Assist in the tracking and management of IT assets throughout their lifecycle, from procurement to disposal. - Prepare financial reports and dashboards for stakeholders to visualize IT spending and asset utilization. - Collaborate with IT and finance teams to streamline asset management processes and systems. - Help implement and maintain asset management tools/software for efficient tracking and reporting. - Assist in vendor relationship management, including negotiation and performance evaluation. Required Qualifications: - Bachelor’s degree in Finance, Accounting, Information Technology, or a related field. - 1-3 years of experience in financial analysis, IT financial management, or asset management. - Strong proficiency in financial analysis tools, including Microsoft Excel. - Excellent analytical skills with the ability to interpret complex financial data. - Strong attention to detail and organizational skills. - Effective communication and collaboration skills. - Knowledge of IT asset management principles and tools is a plus.

SWATX is actively seeking an IT Financial & Assets Specialist to enhance our ability to manage IT financial operations and optimize asset utilization. This role will involve monitoring and analyzing IT budgets, expenditures, and asset inventory, ensuring that our technology resources align with strategic objectives. The ideal candidate will be detail-oriented, analytical, and have a strong foundation in IT financial and asset management principles. Requirements Key Responsibilities: - Support the management of IT budgets and financial forecasts, ensuring accuracy and compliance with organizational policies. - Conduct financial analysis of IT expenditures to identify trends, variances, and cost-saving opportunities. - Assist in the tracking and management of IT assets throughout their lifecycle, from procurement to disposal. - Prepare financial reports and dashboards for stakeholders to visualize IT spending and asset utilization. - Collaborate with IT and finance teams to streamline asset management processes and systems. - Help implement and maintain asset management tools/software for efficient tracking and reporting. - Assist in vendor relationship management, including negotiation and performance evaluation. Required Qualifications: - Bachelor’s degree in Finance, Accounting, Information Technology, or a related field. - 1-3 years of experience in financial analysis, IT financial management, or asset management. - Strong proficiency in financial analysis tools, including Microsoft Excel. - Excellent analytical skills with the ability to interpret complex financial data. - Strong attention to detail and organizational skills. - Effective communication and collaboration skills. - Knowledge of IT asset management principles and tools is a plus.

Tamkeen Technologies is seeking a highly skilled Senior Cybersecurity Detection Engineer to join our dedicated cybersecurity team. In this pivotal role, you will be responsible for developing and implementing detection strategies to identify and respond to cybersecurity threats and incidents. You will analyze security events and incidents, leveraging advanced threat detection tools to ensure the integrity, confidentiality, and availability of our systems and data. Collaborating closely with incident response and security operations teams, you will play a crucial role in enhancing our security posture through innovative detection technologies, threat hunting, and continuous improvement initiatives. If you are passionate about cybersecurity and have a proven background in detection engineering, we want to hear from you! Responsibilities       Administer and maintain security technologies ensuring continuous operation and tuning.       Integrate and automate workflows across security tools using SOAR playbooks.       Monitor and analyze alerts, events, and incidents, and escalate or respond as needed.       Work closely with the SOC team to improve threat detection and response capabilities.       Perform regular health checks, updates, and patching of all related security platforms.      Develop and maintain documentation, including configurations, processes, and incident response procedures.       Coordinate with vendors for troubleshooting and enhancements.       Assist in security assessments, compliance audits, and risk mitigation initiatives.       Participate in incident response and post-incident review activities.       Collaborate with IT and DevOps teams to implement security controls. Requirements       Bachelor’s degree in Computer Science, Information Security, or a related field.       Minimum 3–5 years of experience in cybersecurity operations or security engineering roles.       Strong knowledge and experience with at least three of the following tools: Fidelis, Cybereason, FortiSOAR, Extrahop, Exabeam).       Familiarity with SIEM systems and log analysis (e.g., Splunk).       Experience in writing or modifying SOAR playbooks and automation scripts (Python, PowerShell, etc.).       Understanding of MITRE ATT&CK, cyber kill chain, and threat hunting practices.       Strong problem-solving and communication skills.       Certification’s vendor-specific Cybersecurity solutions is a plus.