Application Support

Müller's Solutions is on the lookout for an Emerging Technologies Support Specialist who will play a vital role in providing technical support and guidance for our innovative technology solutions. In this position, you will interact with clients and internal teams to resolve issues related to emerging technologies and ensure that our solutions are effectively implemented and utilized. As an Emerging Technologies Support Specialist, you will leverage your technical knowledge to assist clients in understanding and optimizing technology applications, and provide support for cutting-edge tools and platforms.   Key Responsibilities:   Provide technical support to clients using emerging technologies, including AI, IoT, and blockchain solutions. Assist in troubleshooting issues and resolving technical problems efficiently. Collaborate with internal teams to identify and document common issues and resolutions. Conduct training sessions and webinars for clients to enhance their understanding of emerging technologies. Stay updated on the latest advancements in emerging technologies to provide informed support. Assist in the development of user guides, FAQs, and documentation for technology solutions. UI/UX testing Requirements Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. 2-4 years of experience in technical support or a similar role, preferably in emerging technologies. Familiarity with technologies such as artificial intelligence, IoT, and blockchain. Strong problem-solving skills with the ability to diagnose and resolve technical issues. Excellent communication skills, both written and verbal, to effectively engage with clients and stakeholders. Ability to work independently and as part of a collaborative team. Preferred Qualifications: Experience working with technology support tools and platforms. Basic knowledge of programming or scripting languages. Certifications in any relevant emerging technologies. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

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SWATX is on the lookout for a Senior Solutions Engineer who will be integral in designing and delivering innovative solutions that meet our clients' strategic objectives. In this role, you will leverage your technical expertise and problem-solving abilities to engage with clients, understand their needs, and develop tailored solutions that drive value. You will collaborate with cross-functional teams, including sales and product development, to ensure successful implementations and enhance our offerings. Requirements Key Responsibilities: Serve as the primary technical contact for clients, understanding their business challenges and proposing effective solutions. Design, prototype, and present complex solutions to clients, including architecture diagrams and implementation plans. Collaborate closely with sales teams to support the sales process and participate in customer meetings and demos. Act as a subject matter expert in relevant technologies and industries, providing deep insights to clients. Lead the installation and configuration of solutions, ensuring smooth deployments and transitions. Provide ongoing support and education to clients, addressing technical issues and optimizing solution performance. Stay current on industry trends and emerging technologies to continuously enhance solution offerings. Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field. 5+ years of experience in a solutions engineering or technical sales role. Strong understanding of software development processes and methodologies. Proficiency in relevant programming languages and tools, with experience in system architectures. Excellent communication and presentation skills, with the ability to convey complex technical information to non-technical stakeholders. Proven ability to work independently and collaboratively in a fast-paced, dynamic environment. Preferred Qualifications: Experience with cloud platforms and services. Relevant certifications in software engineering or solution architecture.

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SWATX is on the lookout for a Senior Solutions Engineer who will be integral in designing and delivering innovative solutions that meet our clients' strategic objectives. In this role, you will leverage your technical expertise and problem-solving abilities to engage with clients, understand their needs, and develop tailored solutions that drive value. You will collaborate with cross-functional teams, including sales and product development, to ensure successful implementations and enhance our offerings. Requirements Key Responsibilities: Serve as the primary technical contact for clients, understanding their business challenges and proposing effective solutions. Design, prototype, and present complex solutions to clients, including architecture diagrams and implementation plans. Collaborate closely with sales teams to support the sales process and participate in customer meetings and demos. Act as a subject matter expert in relevant technologies and industries, providing deep insights to clients. Lead the installation and configuration of solutions, ensuring smooth deployments and transitions. Provide ongoing support and education to clients, addressing technical issues and optimizing solution performance. Stay current on industry trends and emerging technologies to continuously enhance solution offerings. Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field. 5+ years of experience in a solutions engineering or technical sales role. Strong understanding of software development processes and methodologies. Proficiency in relevant programming languages and tools, with experience in system architectures. Excellent communication and presentation skills, with the ability to convey complex technical information to non-technical stakeholders. Proven ability to work independently and collaboratively in a fast-paced, dynamic environment. Preferred Qualifications: Experience with cloud platforms and services. Relevant certifications in software engineering or solution architecture.

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