Business Development Manager - (Mining Sector)

Job Purpose The Receptionist serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient reception experience. This role involves managing patient check-ins, handling inquiries, scheduling appointments, and maintaining accurate records. The receptionist plays a crucial role in promoting a positive image of the polyclinic and ensuring smooth administrative operations. Key Responsibilities 1.      Patient Reception and Check-In: o    Greet patients and visitors in a courteous and professional manner. o    Verify patient information and complete check-in procedures. o    Inform patients of waiting times and provide necessary information. 2.      Appointment Scheduling: o    Schedule and confirm patient appointments. o    Manage the appointment calendar to optimize the utilization of clinical services. o    Notify patients of any changes to their scheduled appointments. 3.      Patient Inquiries and Communication: o    Handle incoming calls and respond to patient inquiries. o    Provide information about services, policies, and procedures. o    Direct patients and visitors to the appropriate departments or personnel. 4.      Record Management: o    Maintain accurate and up-to-date patient records. o    Process patient registration forms and update information as needed. o    Ensure confidentiality and security of patient information. 5.      Billing and Payments: o    Collect payments for services rendered and issue receipts. o    Assist patients with billing inquiries and insurance claims. o    Maintain accurate records of financial transactions. 6.      Administrative Support: o    Assist with administrative tasks such as filing, e-mails and communications, and photocopying. o    Support the Admin Manager and other staff with special projects and tasks. o    Maintain a clean and organized reception area. 7.      Quality and Compliance: o    Adhere to healthcare and organizational regulations, standards, and protocols, especially regarding patient confidentiality and data protection.  o    Participate in quality improvement initiatives aimed at enhancing the efficiency of front-desk services.  o    Ensure compliance with health and safety protocols in the reception and waiting areas. Professional Development: o    Stay updated on administrative best practices and clinic procedures.  o    Participate in any required training programs and professional development activities. Qualifications ·         Relevant educational degree; additional qualifications in healthcare administration or customer service are a plus. ·         Minimal 1 to 2 experience as a receptionist or in a customer service role, in a healthcare polyclinic. ·         Strong communication and interpersonal skills. ·         Proficiency in using office software and patient management systems. ·         Excellent organizational skills and attention to detail. ·         Ability to handle multiple tasks and work under pressure. ·         Experience with scheduling systems, patient management software, or electronic health records (EHR). ·         Experience with the health insurance processes, roles and regulations. Key Competencies: ·         Customer Service Orientation ·         Effective Communication ·         Multitasking and Time Management ·         Attention to Detail ·         Professionalism ·         Empathy and Compassion Working Conditions 1.     Environment: ·     Work is performed in a clinic or healthcare setting, primarily at the reception desk.  2.      Hours: ·    Full-time position with varying shifts, including weekends and holidays when needed. Requirements

Job Purpose The Receptionist serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient reception experience. This role involves managing patient check-ins, handling inquiries, scheduling appointments, and maintaining accurate records. The receptionist plays a crucial role in promoting a positive image of the polyclinic and ensuring smooth administrative operations. Key Responsibilities 1.      Patient Reception and Check-In: o    Greet patients and visitors in a courteous and professional manner. o    Verify patient information and complete check-in procedures. o    Inform patients of waiting times and provide necessary information. 2.      Appointment Scheduling: o    Schedule and confirm patient appointments. o    Manage the appointment calendar to optimize the utilization of clinical services. o    Notify patients of any changes to their scheduled appointments. 3.      Patient Inquiries and Communication: o    Handle incoming calls and respond to patient inquiries. o    Provide information about services, policies, and procedures. o    Direct patients and visitors to the appropriate departments or personnel. 4.      Record Management: o    Maintain accurate and up-to-date patient records. o    Process patient registration forms and update information as needed. o    Ensure confidentiality and security of patient information. 5.      Billing and Payments: o    Collect payments for services rendered and issue receipts. o    Assist patients with billing inquiries and insurance claims. o    Maintain accurate records of financial transactions. 6.      Administrative Support: o    Assist with administrative tasks such as filing, e-mails and communications, and photocopying. o    Support the Admin Manager and other staff with special projects and tasks. o    Maintain a clean and organized reception area. 7.      Quality and Compliance: o    Adhere to healthcare and organizational regulations, standards, and protocols, especially regarding patient confidentiality and data protection.  o    Participate in quality improvement initiatives aimed at enhancing the efficiency of front-desk services.  o    Ensure compliance with health and safety protocols in the reception and waiting areas. Professional Development: o    Stay updated on administrative best practices and clinic procedures.  o    Participate in any required training programs and professional development activities. Qualifications ·         Relevant educational degree; additional qualifications in healthcare administration or customer service are a plus. ·         Minimal 1 to 2 experience as a receptionist or in a customer service role, in a healthcare polyclinic. ·         Strong communication and interpersonal skills. ·         Proficiency in using office software and patient management systems. ·         Excellent organizational skills and attention to detail. ·         Ability to handle multiple tasks and work under pressure. ·         Experience with scheduling systems, patient management software, or electronic health records (EHR). ·         Experience with the health insurance processes, roles and regulations. Key Competencies: ·         Customer Service Orientation ·         Effective Communication ·         Multitasking and Time Management ·         Attention to Detail ·         Professionalism ·         Empathy and Compassion Working Conditions 1.     Environment: ·     Work is performed in a clinic or healthcare setting, primarily at the reception desk.  2.      Hours: ·    Full-time position with varying shifts, including weekends and holidays when needed. Requirements

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs. As a Telesales Agent, you will have to do inbound and outbound telephone calls to achieve sales targets. You will be  responsible for cross-selling or up-selling our products where possible, receiving incoming telephone calls, and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You will liaise with the appropriate departments to resolve customer complaints. In this role, you will: Drive sales by calling existing and potential customers to pitch Bayut packages and services; Foster and sustain relationships with customers to encourage repeat business; Understand customers' needs and identify upsell opportunities; Accurately record and process details of customers’ sales , calls , meetings and notes  in the CRM; Identify and classify buyer profiles, i.e., B2B, B2C, C2C; Direct prospects to the field sales team when needed; Meet monthly KPIs & revenue targets; Ensure timely payment collection from customers Proficiency of Tools & Systems. Requirements Qualifications  Bachelor’s degrees in marketing, communications, business administration, or related fields are preferred. Experience (1-2) years of Telesales experience; Proven track record of successfully meeting sales quota preferably over the phone. Knowledge Excellent command of English & Arabic (verbal & written); Good knowledge of the Real Estate industry; Basic knowledge and working experience of call centre systems & solutions; Proficiency in all Microsoft Office applications. Skills Ability to follow scripts; Strong negotiation and consultative sales skills; Excellent organisational and problem-solving skills; Exceptional customer service, communication and negotiation skills; Cool-tempered and able to successfully counter rebuttals in order to close sales. Traits Approachability and friendly personality. Motivating others. Dealing with Ambiguity. Compassion and empathy. Composure. Personal learning and reflection. Flexibility. Benefits High-performing and fast-paced work environment. Comprehensive Health Insurance Rewards and recognition Learning & Development #BayutKSA Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs. As a Telesales Agent, you will have to do inbound and outbound telephone calls to achieve sales targets. You will be  responsible for cross-selling or up-selling our products where possible, receiving incoming telephone calls, and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You will liaise with the appropriate departments to resolve customer complaints. In this role, you will: Drive sales by calling existing and potential customers to pitch Bayut packages and services; Foster and sustain relationships with customers to encourage repeat business; Understand customers' needs and identify upsell opportunities; Accurately record and process details of customers’ sales , calls , meetings and notes  in the CRM; Identify and classify buyer profiles, i.e., B2B, B2C, C2C; Direct prospects to the field sales team when needed; Meet monthly KPIs & revenue targets; Ensure timely payment collection from customers Proficiency of Tools & Systems. Requirements Qualifications  Bachelor’s degrees in marketing, communications, business administration, or related fields are preferred. Experience (1-2) years of Telesales experience; Proven track record of successfully meeting sales quota preferably over the phone. Knowledge Excellent command of English & Arabic (verbal & written); Good knowledge of the Real Estate industry; Basic knowledge and working experience of call centre systems & solutions; Proficiency in all Microsoft Office applications. Skills Ability to follow scripts; Strong negotiation and consultative sales skills; Excellent organisational and problem-solving skills; Exceptional customer service, communication and negotiation skills; Cool-tempered and able to successfully counter rebuttals in order to close sales. Traits Approachability and friendly personality. Motivating others. Dealing with Ambiguity. Compassion and empathy. Composure. Personal learning and reflection. Flexibility. Benefits High-performing and fast-paced work environment. Comprehensive Health Insurance Rewards and recognition Learning & Development #BayutKSA Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs. As a Classified Sales Development Executive, you will be responsible for maintaining high customer satisfaction by providing timely support and solutions, sustaining customer relationships, and ensuring prompt listings collection. You will collaborate with the sales teams to develop the sales pipeline, manage the sales funnel, identify upsell opportunities, and handle customer account activations. You will also be responsible for maintaining accurate CRM records, staying updated on product information, achieving daily productivity targets, and tailoring sales pitches to potential customers' needs. In this role, you will: Provide timely support and solutions to customer queries, maintaining high customer satisfaction; Sustain relationships with customers to encourage repeat business; Ensure the prompt collection of listings from customers to keep the inventory up-to-date; Work closely with the sales teams to develop the sales pipeline by generating qualified leads and opportunities, contributing to completing sales targets; Manage the sales funnel, tracking the progress of leads and opportunities to ensure effective sales processes; Identify and create upsell opportunities to enhance customer value and increase revenue; Handle the activation of customer accounts, ensuring a smooth onboarding process; Document and maintain accurate customer information in the CRM system; Stay updated with product information to address customer queries and provide accurate information effectively; Achieve daily targets for calls, listings collection, push meetings, and meetings authentication to ensure productivity and goal attainment; Initiate contact with potential customers, understand their needs, and tailor sales pitches accordingly. Requirements A bachelor’s degree in operations, communications, business administration, or a related field is preferred (1-2) years of account management experience; Proven track record of successfully meeting a sales quota, preferably over the phone. Excellent command of English & Arabic (verbal & written); Good knowledge of the Real Estate industry; Basic knowledge and working experience of call centre systems & solutions; Proficiency in all Microsoft Office applications. Ability to follow scripts; Strong negotiation and consultative sales skills; Excellent organisational and problem-solving skills; Exceptional customer service, communication and negotiation skills; Cool-tempered and able to successfully counter rebuttals to close sales. Benefits High-performing and fast-paced work environment. Comprehensive Health Insurance Rewards and recognition Learning & Development #BayutKSA Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Qiddiya is Saudi Arabia’s flagship destination for entertainment, sports, and culture — a cornerstone of Vision 2030 located just outside Riyadh. Spanning over 360 km², it will feature world-class attractions including a Formula 1-grade racetrack, theme parks, major sports venues, and performance spaces. More than a destination, Qiddiya is a catalyst for economic diversification, job creation, and a new way of life. With construction progressing rapidly, we’re looking for driven professionals ready to help shape one of the world’s most ambitious developments. Every role here has real impact — from planning and design to delivery and operations. If you're motivated by large-scale challenges and lasting legacy, there’s a place for you at Qiddiya.  General Summary As part of its development of Qiddiya City, Qiddiya Investment Company (“QIC”) will be developing residential communities, retail destinations, office precincts, hospitality & F&B offerings, entertainment venues, staff accommodation, educational, medical, sports & cultural arenas & stadiums (F1, tennis, golf, equestrian, motor sports, aquatics etc.), theme parks and e-gaming concepts in standalone or mixed-use environments. The Senior Director – Asset Management - Retail will lead a team and collaborate with other internal and external professionals to optimize the performance of the assets, minimizing risk with the QIC corporate framework and Qiddiya City objectives. The immediate focus will be the retail assets coming to market by 2030. The Retail portfolio encompasses assets under Asset Management’s remit inclusive but not limited to retail, leisure, entertainment and F&B. The portfolio will grow substantially over the next five years. By 2030 it is planned to be ~ 80,000sqm. By 2035 it is envisaged that the retail portfolio be ~ 380,000sqm – inclusive of major openings in 2032 of 68,000sqm, 2033 of 51,000sqm, and 2035 of 157,000sqm.  Essential Duties and Responsibilities Assist in developing and implementing the Asset Management Framework for Retail assets in Qiddiya including setting, monitoring and periodically refining a Retail Asset Management Strategy (RAMS) that delivers on financial performance metrics and drives operational efficiencies for long term sustainable growth. Incorporating but not limited to targets on NOI/EBITDA, Operating Margin, IRR, CAPEX, ESG and Customer Experience, Customer Satisfaction, and NPS scores. Assist in designing the Retail Asset Management team structure and implement hiring and onboarding in accordance with the RAMS. Have input into and implement Qiddiya Asset Management Retail specific operational policies, standards and KPI’s for Retail assets. Support and assist with the negotiation, execution, and management of all leases, contracts, service agreements in conjunction with the Qiddiya Strategy and Development teams across the RAM portfolio.  Ensuring a delivery of agreed occupancy levels by 12 months post opening. Ensure the Retail Asset Management department is adequately resourced to accept handover and management of all assets upon completion, with defined budgets, processes, and risk controls in place. Lead pre-opening activities. Manage the asset handover, onboarding of all operators/tenants and the pre-opening activities, and develop asset-specific business plans, including capex and opex budgets. etc. for all Retail assets in conjunction with the Qiddiya Development team. Develop strategic relationships with all operators, tenants and service providers, to achieve annual tenant satisfaction scores in line with agreed Qiddiya scores or higher. In collaboration and conjunction with the Asset Management – Facility Management team, Design and develop and implement the Retail ESG Strategy for Qiddiya Asset Management which is aligned with the Qiddiya City approved ESG commitments. Oversee all Retail asset and portfolio reporting to the Snr Exec Director Retail to: o   Continually monitor and analyze asset and portfolio performance and risk across all target KPI’s with accurate, and compliant reports monthly, quarterly, and annually. o   Develop and implement strategic responses to performance to ensure targets are consistently and reliably met or exceeded and continually review for optimal performance outcomes. Develop strategic responses to any negative deviations from KPIs and escalate proposals to the Snr Exec Director Retail – Asset Management. o   Analyzing asset operations, business plans, capital investments, sales & marketing plans and strategic alternatives. Including but not limited to: Operating Margin, NOI growth, IRR, CAPEX, operational efficiency targets, occupancy, tenant fit out & onboarding, ESG performance etc. o   Formulating and making recommendations to the Senior ED Retail and required stakeholders for short and long-term strategic asset plans o   Research and remain close to all markets affecting the Retail and specifically the markets in which the assets are situated, including supply and demand changes and trends o   Analyze retail sector market trends, customer preferences, tenant demand and supply factors, and integrate findings into portfolio strategies. o   Examine and monitor the operating performance of the assets to ensure the return on investment in each asset is maximized o   Meet with operator / tenant executive teams to review monthly & quarterly operating performance, annual business plans and longer-term strategic plans. o   Lead quarterly operator/tenant business plan reviews and annual portfolio strategic reviews. o   Proactively identify and resolve ownership issues to maintain the integrity of the assets o   Ensure the effective deployment of capital by working with the operator / tenant teams and third-party technical services consultants to execute and monitor each asset’s short and long-term capital plans. Ensure major capex projects are delivered on time and within budget, with robust ROI justification exceeding target IRR on each project. o   Prepare investment summaries & make recommendations for major CAPEX expenditures. o   Identify value-enhancement opportunities through repositioning, redevelopment, or strategic partnerships. Develop strategies to implement with associated ROI, commercial and strategic outcomes o   Monitor and analyze return on investment for the assets as well as profit improving projects, either implemented or proposed o   Provide input to monthly, quarterly and annual internal reports to the Executive Committee for all assets in the Retail portfolio Engage and collaborate with other Asset Class leads to optimize overall Qiddiya customer experience, extract operating initiatives and synergies and asset performance including event management, security, transportation, marketing and communications, packages and pricing etc. Participate in Qiddiya’s ESG reviews and sustainability forums to ensure sector alignment with Vision 2030 and QIC corporate sustainability goals. Other tasks as required, as assigned with clear targets and deadlines agreed with the line manager. Requirements Qualifications Degree educated within the fields of Real Estate, Business, or related field Asset pre-opening and operations experience Relevant Retail certifications and industry memberships/affiliations 15+ years of real estate Asset Management focused on Retail assets 8+ years in a leadership position International experience including prior experience within MENA (preferred)