Executive Director - Visitor and Community Services COR409

Qiddiya Investment Company is seeking an innovative and passionate leader to join our team as the Executive Director - Visitor and Community Services. This role is integral to creating and maintaining exceptional experiences for visitors and the surrounding community within the transformative Qiddiya entertainment destination. The Executive Director will be responsible for developing and implementing strategies that enhance visitor satisfaction while fostering a strong sense of community engagement and support. You will work collaboratively with various departments to ensure the delivery of world-class services and programs that resonate with our diverse audience. Responsibilities Oversee all aspects of the Visitor & Community Services function within DMMO. Establish and manage visitor experience centers, designing the visitor journey to ensure a seamless experience. Inspect, collect, and analyze visitor experience metrics, identifying and implementing improvement initiatives. Consistently review DMO offerings to enhance visitor engagement and support. Maintain consistent visitor support throughout Qiddiya City and its districts, coordinating efforts with asset-level operators. Ensure the provision of information and services both online and in print. Manage the assets incentives program and develop initiatives to engage local community stakeholders. Foster a positive local community attitude towards tourism while protecting communities from potential negative impacts. Produce reports as required by the Head of DMMO. Requirements Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's degree preferred). Over 15 years of experience in visitor services, community relations, or a related area, along with significant leadership experience. Proven track record of designing and implementing successful visitor and community engagement strategies. Strong leadership and team management skills, with the ability to inspire and motivate diverse teams. Exceptional communication and interpersonal skills, with a focus on relationship building. Strong analytical skills and experience in using data to drive decision-making. Ability to thrive in a fast-paced environment and adapt to changing circumstances. Experience in community service, tourism, leisure, or entertainment industries is strongly preferred.

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Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs. As a Marketing Specialist, you will support the execution of innovative marketing strategies that elevate our brand presence and drive consumer engagement. You will play a pivotal role in defining and communicating the essence of our brand, ensuring it resonates with our target audience. You will leverage your expertise in market trends, consumer behaviour, and digital platforms and will be collaborating cross-functionally to develop and implement impactful campaigns that not only enhance brand visibility but also contribute to business growth. KEY RESPONSIBILITIES Writing briefs and manage third-party agencies; Perform market research for the competitive landscape analysis; Build relationships with vendors, agencies, Real Estate developers and other stakeholders; Develop a brand strategy that fosters brand equity of Bayut; Design and implement marketing campaigns to improve product uptake & brand equity; Accomplish marketing objectives by planning, developing, implementing, and evaluating advertising and promotion programs; Research and implement new marketing platforms and creative mediums to promote sales; Plan and execute company events; Develop and maintain PR strategies; Manage ATL & BTL budgets to ensure maximum value; Plan, direct and monitor social media strategies and activities; Manage Lead management campaigns to ensure effective sales; Ensure effective use of company assets like OOH, Digital Space, etc; Work closely with departments/ agencies and assist with new product and feature launches; Track & report marketing performance to the top management; Work on special projects given by the management. Requirements BS(Hons) degree in Marketing, Business, or a related field required. 2 - 4 years preferable of experience in Real Estate. Proficient in using marketing tools and technologies; Fluent understanding and application of company values. Excellent communication and presentation skills; Strong coordination skills. Self-starter with the ability to manage their workload and adjust as needed; Detail-oriented and a can-do and flexible approach; Understands and applies competencies linked to level of expertise. Benefits High-performing and fast-paced work environment. Comprehensive Health Insurance Rewards and recognition Learning & Development #KSABayut Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs. As a Marketing Specialist, you will support the execution of innovative marketing strategies that elevate our brand presence and drive consumer engagement. You will play a pivotal role in defining and communicating the essence of our brand, ensuring it resonates with our target audience. You will leverage your expertise in market trends, consumer behaviour, and digital platforms and will be collaborating cross-functionally to develop and implement impactful campaigns that not only enhance brand visibility but also contribute to business growth. KEY RESPONSIBILITIES Writing briefs and manage third-party agencies; Perform market research for the competitive landscape analysis; Build relationships with vendors, agencies, Real Estate developers and other stakeholders; Develop a brand strategy that fosters brand equity of Bayut; Design and implement marketing campaigns to improve product uptake & brand equity; Accomplish marketing objectives by planning, developing, implementing, and evaluating advertising and promotion programs; Research and implement new marketing platforms and creative mediums to promote sales; Plan and execute company events; Develop and maintain PR strategies; Manage ATL & BTL budgets to ensure maximum value; Plan, direct and monitor social media strategies and activities; Manage Lead management campaigns to ensure effective sales; Ensure effective use of company assets like OOH, Digital Space, etc; Work closely with departments/ agencies and assist with new product and feature launches; Track & report marketing performance to the top management; Work on special projects given by the management. Requirements BS(Hons) degree in Marketing, Business, or a related field required. 2 - 4 years preferable of experience in Real Estate. Proficient in using marketing tools and technologies; Fluent understanding and application of company values. Excellent communication and presentation skills; Strong coordination skills. Self-starter with the ability to manage their workload and adjust as needed; Detail-oriented and a can-do and flexible approach; Understands and applies competencies linked to level of expertise. Benefits High-performing and fast-paced work environment. Comprehensive Health Insurance Rewards and recognition Learning & Development #KSABayut Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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