Category Manager ( Retail )

We are looking for a proactive and experienced ServiceNow Product Owner to drive the successful delivery of ServiceNow platform initiatives. This role serves as the bridge between business stakeholders and the technical team, ensuring that business needs are clearly defined, prioritized, and translated into scalable solutions on the ServiceNow platform. Key Responsibilities: Own and manage the product backlog for one or more ServiceNow modules (e.g., ITSM, ITOM, HRSD, SecOps) Act as the voice of the customer, gathering requirements and translating them into well-defined epics, features, and user stories Prioritize backlog items based on business value, technical feasibility, and strategic alignment Collaborate with cross-functional teams including developers, architects, QA, and business stakeholders to deliver high-impact ServiceNow features Participate in Agile ceremonies (sprint planning, daily stand-ups, reviews, and retrospectives) Ensure alignment between product development and strategic objectives Validate delivered functionality and ensure it meets business expectations Support UAT and release planning, and communicate changes to stakeholders Track KPIs and metrics to measure platform usage and success Requirements Bachelor’s degree in Information Technology, Business, or a related field 5+ years of experience in IT or Digital Transformation, with 2+ years as a ServiceNow Product Owner or Business Analyst Strong understanding of ServiceNow capabilities and modules (ITSM, ITOM, etc.) Experience working in Agile/Scrum environments Ability to manage multiple priorities and stakeholder expectations Excellent communication, facilitation, and organizational skills Familiarity with ITIL framework and service management concepts Preferred: Certified Scrum Product Owner (CSPO) or equivalent Agile certification ServiceNow certifications such as CSA (Certified System Administrator) or CIS (Certified Implementation Specialist) Experience in enterprise-level ServiceNow rollouts Background in technology consulting or product development

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At Müller's Solutions, we are seeking a talented and experienced Product Manager (Enterprise Architect) to join our team. In this role, you will be responsible for driving the strategic development and implementation of our enterprise architecture solutions. You will work closely with stakeholders, including senior management and technology teams, to define and execute the product roadmap, ensuring alignment with our business goals and objectives.   Responsibilities: • The SAP Product Manager (Enterprise Architect) is a strategic role that combines product management and enterprise architecture to oversee the design, development, and implementation of SAP solutions across different platforms. This individual ensures that SAP products are aligned with business objectives, technologically sound, and integrated seamlessly into the enterprise architecture. The role involves providing strategic direction, technical leadership, and driving innovation within the SAP ecosystem. • Min 10 years of hands-on experience in SAP architecture, product management, or related areas and a deep understanding of SAP systems and processes • Comprehensive knowledge of SAP architecture frameworks and demand management practices, including proficiency in designing, implementing, and optimizing SAP solutions to meet organizational requirements effectively. • Well-versed in agile program methodology, particularly in the context of SAP project delivery. • Experience in managing backlogs for SAP projects, including prioritizing user stories, defining acceptance criteria, and ensuring alignment with project objectives, effectively managing backlog items throughout the project lifecycle to optimize delivery outcomes. • Excellent communication and stakeholder management skills, with the ability to effectively interact with project teams, business stakeholders, and senior management. • Strategic role focused on aligning SAP solutions with business strategy, ensuring effective integration and leverage of SAP technologies to meet business objectives. • Define strategic direction for SAP, align business goals with SAP architecture, develop supporting roadmap. • Define/enforce SAP architectural standards, lead solution design, select appropriate SAP modules and technologies. • Communicate SAP technical concepts to non-technical stakeholders, facilitate collaboration, ensure mutual understanding. • Ensure compliance with standards and regulations, maintain SAP architectural documentation, conduct reviews and audits. • Relevant certifications in enterprise architecture (e.g., TOGAF, Zachman) and project management (e.g., PMP) are preferred.   Preferred qualifications:   • Master's degree in Business Administration, Computer Science, or a related field. • Certification in Product Management, such as Certified Product Manager (CPM). • Experience with enterprise architecture tools and technologies, such as Enterprise Architecture modeling tools. • Familiarity with cloud computing platforms and technologies, such as AWS, Azure, or Google Cloud Platform. Requirements • Bachelor's degree in Computer Science, Information Systems, or a related field. • Proven experience as a Product Manager or in a similar role, preferably in the enterprise architecture or software development domain. • Strong understanding of enterprise architecture principles and frameworks, such as TOGAF or Zachman. • Experience working in an agile development environment and utilizing agile methodologies. • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels. • Strong analytical and problem-solving abilities, with a data-driven approach to decision-making. Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

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Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA. We are looking for a Product Manager to join a cutting-edge team that is working on some of the most exciting products being launched in the Kingdom. This role is for experienced product managers who have a track record of managing and leading high-performance teams. Key Responsibilities: Design user flows, wireframes, prototypes, and high-fidelity interaction specifications for web and mobile experiences. Plan, conduct, and analyze usability tests and heuristic evaluations to inform design decisions. Collaborate with product managers, developers, and other designers in cross-functional teams. Leverage qualitative and quantitative data to refine designs and support a user-first approach. Apply knowledge of cognitive psychology, UX heuristics, and task analysis to every project. Ensure all interactions are accessible, responsive, and aligned with our brand and design system. Present and defend interaction choices based on usability principles and user feedback. Requirements Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Usability Engineering, Cognitive Science, or a related field. Certification from Nielsen Norman Group (NN/g) or Human Factors International (HFI) is required. Strong foundation in usability principles, backed by education or applied research experience. 3–5 years of experience designing interaction models and performing usability evaluations. Proven portfolio showcasing high-impact interaction design and usability case studies. Proficiency in tools such as Figma, Sketch, Adobe XD, and usability testing platforms. Clear understanding of accessibility standards (WCAG), mobile-first design, and responsive behavior. Excellent communication, presentation, and stakeholder management skills.

Job Summary We are seeking a CRM & Billing Technical Lead with expertise in Microsoft Dynamics 365 to drive the design, development, and implementation of enterprise CRM and billing solutions. This role requires strong leadership, hands-on technical skills, and the ability to guide teams in delivering scalable, high-performance solutions. Key Responsibilities •⁠ ⁠Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM and Billing solutions. •⁠ ⁠Oversee end-to-end integrations with ERP, payment gateways, customer portals, and other enterprise systems. •⁠ ⁠Provide technical leadership to development teams, ensuring best practices in coding, architecture, and performance optimization. •⁠ ⁠Manage customizations, configurations, workflows, and plugins within Dynamics 365. •⁠ ⁠Collaborate with business stakeholders to gather requirements, design solutions, and define roadmaps. •⁠ ⁠Ensure high availability, scalability, and security of CRM & Billing systems. •⁠ ⁠Troubleshoot performance issues and oversee system upgrades and patches. •⁠ ⁠Work with DevOps teams for CI/CD pipeline automation and deployment management. •⁠ ⁠Ensure compliance with regulatory, security, and data protection standards. Requirements Qualifications & Skills •⁠ ⁠Bachelor's or Master's in Computer Science, Information Technology, or related field. •⁠ ⁠8+ years of experience in Microsoft Dynamics 365 CRM & Billing solutions. •⁠ ⁠Strong hands-on experience with C#, .NET, JavaScript, SQL Server, and Azure. •⁠ ⁠Knowledge of billing models, invoicing processes, and subscription management. •⁠ ⁠Experience with RESTful APIs, SOAP, and integration patterns. •⁠ ⁠Familiarity with Agile methodologies (Scrum, SAFe) and DevOps practices. •⁠ ⁠Strong problem-solving and leadership skills.