CRM & Billing Technical Lead - Microsoft Dynamics

SWATX is seeking a skilled and dedicated System Administrator to join our dynamic IT team. In this role, you will be responsible for maintaining, configuring, and ensuring the optimal performance of our IT infrastructure. You will play a critical part in managing the organization's servers, networks, and applications, ensuring that all systems are secure, efficient, and reliable. Key Responsibilities: Administer and maintain servers, networks, and systems, ensuring high availability and performance. Implement and manage security protocols to safeguard the integrity of IT systems and data. Conduct regular system monitoring, performance tuning, and troubleshooting to resolve issues proactively. Manage backups, disaster recovery procedures, and ensure effective data recovery processes. Install, configure, and update software and applications as needed. Create and maintain documentation for system configurations, procedures, and processes. Provide technical support and guidance to end-users, helping them utilize IT resources effectively. Collaborate with IT teams on projects and initiatives to improve IT services and infrastructure. Requirements Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 3+ years of experience as a System Administrator or in a similar role. In-depth knowledge of server management, network configuration, and systems administration. Familiarity with virtualization technologies, cloud services, and database management. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills to work collaboratively with various teams. Certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, or related certifications are a plus.

As an Infrastructure Architect, you will play a crucial role in designing, implementing, and maintaining robust technology infrastructure solutions that meet the evolving needs of our organization and clients. You will leverage your expertise in technology and infrastructure architecture, along with your knowledge of information security best practices, to develop scalable and secure infrastructure designs aligned with industry standards and frameworks.   What about the role responsibilities?   •   Collaborate with cross-functional teams to understand business requirements and translate them into comprehensive infrastructure architecture solutions. •   Lead the development and documentation of infrastructure architectures, ensuring alignment with industry standards such as NORA (Networked Operations and Research Area) and TOGAF (The Open Group Architecture Framework). •   Drive the adoption of best practices in technology and infrastructure architecture, emphasizing scalability, reliability, and security. •   Conduct regular assessments of existing infrastructure to identify areas for improvement and optimization. •   Provide technical guidance and expertise to project teams, ensuring adherence to architectural principles and standards. •   Stay abreast of emerging technologies, trends, and threats in the field of infrastructure architecture and information security. Requirements What should you have to fit in this role?   •   Bachelor’s degree in Computer Science, Information Technology, or a related field. •   4-8 years of experience in technology and infrastructure architecture, with a focus on designing and implementing complex infrastructure solutions. •   Proven track record of leading the development of infrastructure architectures in alignment with NORA and TOGAF frameworks. •   TOGAF certification preferred.   •   Strong understanding of information security principles and best practices. •   Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and communicate complex technical concepts to non-technical stakeholders.     To succeed in this role, it's nice to have:   •   Experience working in multicultural environments or with clients from diverse cultural backgrounds, enhancing your ability to effectively communicate and collaborate with stakeholders across different regions and cultures. •   Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud Platform, enabling you to integrate cloud-based solutions into infrastructure architectures and leverage the benefits of cloud technology for scalability and flexibility. •   Certification or training in relevant areas such as ITIL (Information Technology Infrastructure Library), CISSP (Certified Information Systems Security Professional), or CCNA (Cisco Certified Network Associate), providing additional depth and expertise in key areas of infrastructure architecture and information security. Benefits

SWATX is looking for a visionary and results-driven Senior Data Science Manager to join our leadership team. In this pivotal role, you will be responsible for overseeing the strategic direction and execution of data science initiatives across the organization. You will lead a talented team of data scientists, driving innovation in predictive modeling, machine learning, and advanced analytics. As a key contributor to our data strategy, you will collaborate closely with senior leadership and cross-functional teams to deliver impactful insights and solutions that enhance business performance. Responsibilities: • Develop and implement the overall data science vision, strategy, and framework to align with organizational goals. • Lead a high-performing team of data scientists, fostering a culture of collaboration, innovation, and continuous learning. • Drive the execution of strategic data science projects, ensuring alignment with business objectives and delivery of actionable insights. • Collaborate with stakeholders to identify high-impact opportunities for modeling and analytics that can enhance decision-making and operational efficiency. • Oversee the design and implementation of complex machine learning algorithms and statistical models to solve business challenges. • Monitor industry trends and emerging technologies in data science and analytics, incorporating best practices into the team’s methodologies. • Provide mentorship and professional development opportunities for team members to enhance their skill sets and career growth. • Present findings and recommendations to senior leadership, translating complex data insights into clear and actionable strategies. Requirements • Master’s degree or Ph.D. in Data Science, Computer Science, Statistics, Mathematics, or a related field. • A minimum of 7+ years of experience in data science or analytics, with 3+ years in a leadership role managing data science teams. • Proficient in programming languages such as Python, R, and experience with big data technologies (e.g., Hadoop, Spark). • Deep understanding of machine learning techniques, statistical modeling, and advanced analytics methodologies. • Proven track record of successfully leading and delivering large-scale data science projects that drive business value. • Expertise in data visualization tools (e.g., Tableau, Power BI) for effectively communicating complex analyses. • Strong project management skills and ability to lead teams in a fast-paced environment. • Excellent analytical and strategic thinking skills, with a focus on results. • Outstanding communication and interpersonal skills, with the ability to convey technical information to non-technical stakeholders in English and Arabic. Preferable Certificates: • Certified Data Scientist (CDS) • Microsoft Certified: Azure Data Scientist Associate • Google Cloud Professional Data Engineer

Join ABANA Enterprises Group Co. as a Software Engineer. In this role, you will be at the forefront of software development, responsible for crafting robust applications that enhance our banking services. You will work closely with various departments to translate business needs into technical solutions, ensuring high-quality performance throughout. Key Responsibilities Assisting seniors in rolling out project roadmaps, development schedules, deployment schedules, provide support to customers etc. Participate in software development activities and perform unit and system testing to ensure solution reliability. Assisting/carrying out customer requirement analysis and developing complete requirement document. Participate in customer meetings, deliver technical presentations, and provide expert consultation. Perform software configuration and deliver customer training sessions. Deploy and configure software solutions, and report fixes and resolutions. Engage with vendors to learn and evaluate their products. Develop product manuals/instructions. Provide feedback and report any unusual situations on technical issues concerning business/ product objectives, maintain proper documentation done at different stages of development/implementation. Communicate effectively with customer to address inquiries, resolve issues, and gather feedback. Requirements Education Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience 1-2 years’ experience in the same filed. Technical Skills Object Oriented Programming language Relational database (RDBMS) MS SQL. Proficient in using Windows OS platform. ASP.Net Web Forms, MVC ASP.Net Core MVC C# HTML, CSS, JavaScript. Flutter (Good to have

Analyse complex data sets for valuable business insights. Collaborate with cross-functional teams to understand data requirements and contribute to data strategy development. Ensure data quality, reconciliation and integrity through data stewardship practices and governance oversight. Perform data profiling and validation, resolving discrepancies and anomalies. Analyse the data life cycle and contribute to data model development and participate in designing data flows for reporting and analytics. Create and maintain comprehensive documentation for data processes, business glossaries, data dictionaries, and data lineage. Support implementation and maintenance of data-related tools (ex. Axon) for effective utilization. Collaborate with IT and business stakeholders to address data-related issues and enhance overall data quality. Requirements Bachelor's degree in computer science or relative major. Minimum experience of 8-10 years, mainly in financial institutions full/partially (minimum 3-4 years in financial industry). Arabic speaker is a must. Rich experience in BI Analytics or ETL development on Data warehousing environments in banking domain. Banking domain experience. DAMA certified is a plus. Familiar with NDMO domains and has hands on implementation. Proficient in data analysis techniques and tools with a strong analytical mind-set. Familiarity with data stewardship practices and governance principles. Experience in data profiling, validation, and discrepancy resolution. Knowledge of data modelling and ability to contribute to data flow design (data warehouse & Big data). Strong documentation skills for maintaining data-related documentation. Ability to work collaboratively with cross-functional teams and communicate effectively. Understanding of data-related tools and technologies (ex. Axon). Knowledge of data quality best practices with a commitment to ensuring data integrity. Proactive problem-solving skills for timely resolution of data issues. The most important special requirements needed for this role: Analyse the data life cycle and contribute to data model development and participate in designing data flows for reporting and analytics.  

The Enterprise PMO Lead at SWATX will be responsible for establishing and leading the Enterprise Project Management Office (PMO) to ensure standardized project management practices across the organization. This role involves developing project governance frameworks, ensuring alignment of projects with strategic business objectives, and enhancing overall project performance. The Enterprise PMO Lead will also mentor project managers, facilitate resource allocation, and drive continuous improvement initiatives for project execution. Requirements Bachelor's degree in Business Administration, Project Management, or a related field (Master's preferred). 7+ years of experience in project management, with at least 3 years in a leadership role within a PMO context. Proven track record of successfully managing large-scale projects and portfolios. Strong understanding of project management methodologies (Agile, Waterfall, etc.) and governance frameworks. Excellent leadership, coaching, and mentoring skills. Exceptional communication and presentation skills, with the ability to engage and influence stakeholders at all levels. Experience with project management software and tools. Strong analytical and problem-solving abilities, with a focus on continuous improvement. Project Management Professional (PMP) or similar certification is required.