Description
Job Summary:
At Six Flags Qiddiya City, the Officer – Park Security plays a vital role in ensuring the safety and security of guests, employees, and park assets. This position involves maintaining a visible presence throughout the park to deter potential security issues and respond promptly to incidents as they arise. The Officer provides assistance to guests by addressing their concerns and ensuring a positive experience while fostering a safe environment. Additionally, collaboration with local law enforcement and emergency services may be required in critical situations. A proactive approach and strong communication skills are essential for creating a secure and welcoming atmosphere for all.
COLLECTIVE
▪ Comply with the Six Flags Qiddiya’s code of conduct and ethics
▪ Promote the Six Flags Qiddiya vision, mission, values and model desired behaviors
▪ Promote Six Flags Qiddiya and spread its culture
▪ Commit to Six Flags Qiddiya’s rules and regulations
▪ Perform tasks as directed in the pursuit of the achievement of organizational goals
▪ Share with team know-how and encourage their development
JOB-SPECIFIC
▪ Patrol designated areas within the park to monitor and report any suspicious activities or safety hazards
▪ Enforce park policies and regulations, ensuring compliance by guests and employees
▪ Respond promptly and appropriately to security incidents, including medical emergencies and park rule violations
▪ Conduct bag checks and assist with crowd control during busy periods
▪ Provide excellent customer service, addressing guests' inquiries, concerns, or complaints
▪ Collaborate with local law enforcement agencies as necessary
▪ Complete required incident reports and other documentation accurately and timely
▪ Provide guidance to new security personnel to promote a culture of safety and ensure compliance with health,
safety, and environmental regulations.
▪ Participate in safety drills and emergency response training to stay prepared for various situations.
▪ Assist in the development and implementation of security protocols and procedures to enhance overall park safety.
▪ Engage with guests to promote a positive atmosphere and encourage adherence to park rules.
▪ Conduct regular inspections of park facilities to identify and mitigate potential security risks.
▪ Act as a liaison between park management and guests, conveying important safety information and updates as
needed.
Job Summary:
At Six Flags Qiddiya City, the Officer – Park Security plays a vital role in ensuring the safety and security of guests, employees, and park assets. This position involves maintaining a visible presence throughout the park to deter potential security issues and respond promptly to incidents as they arise. The Officer provides assistance to guests by addressing their concerns and ensuring a positive experience while fostering a safe environment.
Additionally, collaboration with local law enforcement and emergency services may be required in critical situations. A proactive approach and strong communication skills are essential for creating a secure and welcoming atmosphere for all.
COLLECTIVE:
-Comply with the Six Flags Qiddiya’s code of conduct and ethics.
-Promote the Six Flags Qiddiya vision, mission, values and model desired behaviors.
-Promote Six Flags Qiddiya and spread its culture.
-Commit to Six Flags Qiddiya’s rules and regulations.
-Perform tasks as directed in the pursuit of the achievement of organizational goals.
-Share knowledge with the team and encourage their development.
JOB-SPECIFIC:
-Conduct patrols in designated areas within the park to monitor and report any suspicious activities or safety hazards.
-Enforce park policies and regulations, ensuring compliance by guests and employees.
-Respond promptly and appropriately to security incidents, including medical emergencies and violations of park rules.
-Conduct bag inspections and assist in crowd control during busy periods.
-Provide excellent customer service by addressing guests' inquiries, concerns, or complaints.
-Cooperate with local security authorities as needed.
-Complete required incident reports and other documentation accurately and on time.
-Provide guidance to new security staff to promote a safety culture and ensure compliance with health, safety, and environmental regulations.
-Participate in safety drills and emergency response training to remain prepared for various situations.
-Assist in developing and implementing security protocols and procedures to enhance overall park safety.
-Engage with guests to promote a positive atmosphere and encourage adherence to park rules.
-Conduct regular inspections of park facilities to identify and mitigate potential security risks.
-Act as a liaison between park management and guests, conveying important safety information and updates as needed.
Requirements
Education
High school or above
Valid security license or certification
Experience
0-2 experience in security or a related field.
Experience in theme parks and water parks is preferable.
Skills
Strong observation and problem-solving skills
Excellent communication and interpersonal skills
Proven proficiency in English, both written and verbal.
Ability to remain calm and act promptly in emergency situations
Ability to work a flexible schedule including nights, weekends and holidays.
Physical ability to stand, walk, and patrol for long periods of time
Able to work in high stress, demanding atmosphere with an international staff
Core Competencies
Self-Actualization & Fulfilment: Proficiency Level – ADVANCED
Team Synergy & Development: Proficiency Level - ADVANCED
Entrepreneurial Mindset & Drive: Proficiency Level - ADVANCED
Business Acumen & Diligence: Proficiency Level - ADVANCED
Education:
High school diploma or equivalent.
Valid security license or certification.
Experience:
0-2 years of experience in security or a related field.
Experience in theme parks and water parks is preferred.
Skills:
Strong observation and problem-solving skills
Excellent communication and interpersonal skills
Proficiency in English (spoken and written)
Ability to remain calm in emergency situations
Ability to work a flexible schedule including nights, weekends, and public holidays
Physical ability to stand, walk, and patrol for extended periods
Ability to work in a high-pressure environment