Director of Performance and Institutional Excellence

Job Title: Brand Manager Location: Riyadh, Saudi Arabia Salary: SAR 35,000 per month Benefits: Medical Insurance, Annual Flight Ticket, Live-out Arrangement About the Role: An iconic, internationally renowned all-day dining café brand—celebrated for its creative dishes, vibrant atmosphere, and dedication to wholesome, beautifully presented food—is seeking an experienced BrandManager to lead its flagship operations in Riyadh, Saudi Arabia. This role is ideal for a dynamic hospitality professional who excels in driving operational excellence, leading high-performing teams, and maintaining exceptional guest experiences in a fast-paced, high-volume environment. Key Responsibilities: Oversee the daily operations of the café, ensuring smooth execution of service and kitchen standards. Lead, mentor, and manage a diverse team, including Front of House, Back of House, and supervisory staff. Drive operational efficiency while upholding the brand’s renowned standards of presentation, food quality, and guest satisfaction. Monitor and analyze financial performance, including cost control, budgeting, and revenue growth. Implement and maintain brand guidelines and operational procedures across all areas. Ensure compliance with local health, safety, and hygiene regulations. Collaborate with senior leadership to develop strategic initiatives, marketing activations, and customer engagement programs. Recruit, train, and retain high-caliber team members, fostering a positive and collaborative workplace culture. Manage inventory and supplier relationships to guarantee product availability and quality. Oversee maintenance and upkeep of the café premises to ensure a welcoming, safe, and aesthetically pleasing environment. Requirements Qualifications & Experience: Minimum of 5 years’ experience in an Brand Manager or similar senior leadership role within high-end cafés, all-day dining, or premium casual dining concepts. Strong understanding of food & beverage operations, financial management, and team leadership. Passion for delivering exceptional guest experiences and innovative culinary offerings. Excellent communication and interpersonal skills. Proven track record in managing high-volume, fast-paced environments. Knowledge of Saudi Arabian market and local labor regulations is highly desirable. Fluency in English is essential; Arabic language skills are an advantage. Benefits What We Offer: Competitive monthly salary of SAR 35,000. Comprehensive medical insurance coverage. Annual flight ticket to home country. Live-out accommodation arrangement, allowing flexibility and independence. Opportunity to be part of a globally celebrated brand with strong growth plans in the region. Dynamic, supportive, and creative working environment. We appreciate your interest in applying for this vacancy. Due to the high number of applications we receive, only candidates selected to move to the next stage of the recruitment process can be contacted.

Responsibilities: 1. Handle customer inquiries and support (pre-sale and after-sale) through hotline and other channels. 2. Assist merchants with stock replenishment and follow up on orders. 3. Support sales activities and maintain strong relationships with merchants. 4. Assist with other daily operational tasks as needed. Requirements： 1. Fluent in Arabic and English 2. Basic knowledge of everyday products, vegetables, and meats 3. Passion for customer service and helping others 4. Willingness to work shifts and on holidays

Responsibilities: 1. Assist in developing and maintaining relationships with hotel, restaurant, and supermarket clients under the guidance of the sales supervisor. 2. Understand customer needs and provide timely feedback to the supervisor. 3. Actively participate in market promotion activities targeting the hotel, restaurant, and supermarket industries in accordance with sales strategies and plans4. Assist in identifying and developing new potential clients to expand the customer base. 5. Support the supervisor in analyzing customer needs, collecting customer feedback, and providing support for solutions. 6. Follow up on order processing, maintain communication with the supply chain team to ensure accurate and timely delivery of orders, and enhance customer satisfaction. Requirements: 1. 1-2 years of sales experience, preferably in the fresh supply chain or foodservice industry. 2. Basic knowledge of the fresh supply chain, foodservice, or retail industries, with some understanding of food ingredient distribution. 3. Strong communication skills, capable of conducting basic business discussions with hotel, restaurant, and supermarket clients and accurately conveying information. 4. A team player who can collaborate with colleagues to achieve sales goals. 5. Responsible and detail-oriented, with the ability to work under pressure and thrive in a fast-paced environment. 6. Basic proficiency in Chinese, English, and Arabic. Experience in hotel supplies sales or food ingredient distribution sales is preferred.

Responsibilities: 1. Communicate and coordinate daily with cross-functional teams to ensure timely execution of tasks and projects. 2. Track, follow up, and report on operational workflows, KPIs, and deadlines. 3. Collect and analyze operational data using Excel; generate accurate and actionable reports. 4. Assist in preparing reports, presentations, and business documents in Chinese and English. 5. Identify inefficiencies and recommend improvements in processes and systems. 6. Support logistics, procurement, and inventory tracking as needed. 7. Translate and interpret between Chinese and English when necessary for operations-related tasks. Qualification: 1. Fluent in Chinese (Mandarin) and Native in Arabic. 2. Advanced Excel skills (pivot tables, VLOOKUP, formulas, charts). 3. Solid understanding of data analysis and operational reporting. 4. Excellent organizational and follow-up skills. 5. Strong communication skills, both written and verbal. 6. Ability to work independently and in a fast-paced team environment. 7. Must be currently based in Saudi Arabia.

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies. Responsibilities: Operate as the primary point of contact for key account stakeholders Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners Prepare and guarantee monthly, quarterly and annual sales forecasts Requirements: Bachelor's degree or equivalent experience in Business 3+ years' of relevant work experience Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Excellent written and verbal communication skills Salary: SAR 9000+, depends on experience We are looking for some one who has the minset of startup compnaies has the ability of market We are seeking a candidate who possesses a startup mindset—someone who is adaptable, proactive, and comfortable working in fast-paced, dynamic environments. The ideal candidate will have a strong ability to market new products, explore untapped opportunities, and develop innovative go-to-market strategies.new products and has stratgic thinking.

Jealous Fruit Canadian Cherries Company is an all purpose company where you are trained to work in different aspects where you wish to be and be a better version of yourself.